What to do if my 4th generation itouch has black screen??
My itouch went blank but it's still working,my music is playing. What can I do to fix??
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
-
My iTouch touch screen will not work. When I go to unlock it, to slide the thing on the bottom of the screen, it doesn't even seem to sense that the screen is being touched. Also, because of this, I cannot turn it off because the screen doesn't know I'm trying to slide the power off slide on the screen. I have tried holding the power button and the button on the bottom to reset it, but it didn't help. Is there anything else I could try?
If it still does it after a restore, you most likely have a bad screen digitizer. Contact Apple and get it repaired.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
4th generation itouch heating up, keeps crashing and worse after screen cracked
My 4th generation itouch has been heating up a lot, crashing and the battery dies really fast and I just got it in November. Unfortunetly, I dropped it today and it cracked at the bottom and a crack through the screen but, now my itouch keeps crashing more. Is there any way that Apple can replace my itouch for free so that way my itouch doesn't crash or heat up anymore and I dont have to look at a cracked screen?
Dropping an ipod is not covered by your warranty: http://www.apple.com/support/ipod/service/faq/#warranty5
Apple can repair your device, but you'll have to pay for it, see the pricing here: Apple - Support - iPod - Repair pricing -
Problems with itunes recognizing 4th generation itouch
Got a new 4th generation Itouch, plugged it in via USB to my computer, and itunes tries to recognize it but throws an error. It doesn't stop beeping when connected. Anyone one had or heard of a similar problem?
What error? What computer?
-
Cannot update 4.3.3 software to 4th generation iTouch
I was able to update the software on my 3rd generation iTouch but not on the 4th generation itouch (we have two iTouchs). Tried turning off the security and virus protection - did not work, still get the error 3259 during "processing file". Any ideas what to do?
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes.
Above from:
http://support.apple.com/kb/TS3694 -
i hope someone gets this who can help me. i don't find anything helpful in the help section of icloud. i'm using my 4th generation itouch for about 3 weeks with the ical. but today when i tried to edit an event or add an event a window would pop up and say "event can't be saved" or "no calendar chosen" or something like "this event doesn't belong with this calendar" and stuff like that.
can you please help me fix this?You could repartition your drive to have a different OS X with the older iTunes there, and the newer iTunes on the existing partition. Back up everything beforehand. See Kappy's advice in this thread. Partitioning my Hard Drive
-
What if my ipod touch 4th generation can't update and now the only option is to restore it.
And i don't know what happens if i press restore?
Will it show my back up and back it up or what?
And if that does happen will all my pictures stil be there?
Also i'm not on a apple computer.To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Either a PC or Mac work the same.
The photos in our iPod's Camera Roll album will be restored as will the last 30 days of photos in our PhotoStream album -
hi people!! i bought my 4th generation itouch in last year and i cracked my itouch screen. Because i cracked my screen, i just wanted to fix my screen as soon as possible. But, my mom accidently threw the Itouch Apple case and some people say that i cant get fixed or refund. SO, i'm asking a questions about getting fixed of itouch screen.
1. how much does it costs?Sorry but you can never get a refund unless you bought it under 14 days ago.
You can get a replacement product or a repair for free if it broke not through your own fault if it is still under warranty. However...
a cracked screen is probably not caused by somethng which is covered under warranty. Apple will replace it with a refurbished model for the price listed here: http://www.apple.com/support/ipod/service/prices/
Hopefully this will help you -
I am setting up my daughter's 4th generation iTouch to replace her old one. Our family shares an iTunes account because my daughters are young. Does she have to have her own iTunes account in order to use FaceTime? Please advise best route at set up.
She would need her own Apple ID, though not an iTunes Store account per se. This article will probably be of help:
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-facetim e-set-up-use-and-troubleshooting-problems/
Regards. -
What does the iPod shuffle (4th generation) status light do when you pause a song?
What does the iPod shuffle (4th generation) status light do when you pause a song?
Blinks green for 30 seconds
-
my Ipod touch 4th generation facetime has just stopped working it will ring out and then try to connect and each time says connection lost. The Ipod has been reset hardware etc and the software is all update .
Hi hema87,
Thanks for using Apple Support Communities. This article has some troubleshooting steps you can try if FaceTime is timing out:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Cheers,
- Ari -
iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen
Did anything happen to prior to your phone acting this way? It sounds like your screen is dead, but it is hard to say without knowing what what the cause.
1) was this a gradual problem? Did the phone screen start dimming a couple months ago and now has degraded or after some event (known or unknown to you), the phone started behaving this way.
2) Can you give more specifics on the problem? You said you have a black screen, but also you can see what you're doing on screen. Is the screen just really dim? Is the screen completely black? Does anything else besides attempting to reset the device cause it to flash white? -
Real difference in 3rd and 4th generation itouch
Hi I was thinking of upgrading from 3rd generation itouch to 4th generation. Is it worth it. Is there significant differences? They seem the same.
Hey,
The following website compares the two models
http://www.thelifedigital.com/ipod-touch-3rd-generation-vs-ipod-touch-4th-genera tion-comparison/
As to whether you should upgrade only you can decide. As I see it the main deciding factor would be the cameras - want to take photos, shoot video or do FaceTime? Then go for the upgrade. Not really bothered? Stick with the perfectly good 3rd gen.
Hope that helps. -
Updateing BBC I-Player on I-Pod Touch 4th Generation which has ios6
Being requested to update BBC I-Player on my I-Pod Touch 4th Generation which only has IOS6. Can I do this or will it delete it as assume it`s now updating on IOS7.
Many thanks.If the newer version requires iOS 7 then you cannot update the app, but the old version will be retained.
-
My 4th generation iPod has iTunes logo and power cord on sreen, how do I fix it
My 4th generation iPod screen is locked with a picture of the power cord and iTunes logo, how do I fix it?
just plug it into the computer and follow onscreen directions
Maybe you are looking for
-
My apple ID email is no longer valid.
I gave up trying to change the email and just made a new apple ID account. I went in to setting in signed into my new account, but whenever i go to the app store to update or purchase new apps the old email still comes up. At this point i really dont
-
IHC additional key in payment item
Hi, My requirement is to store transaction currency as 'additional key' in payment items generated when external EBS is uploaded in head office and as a result it updates internal accounts in IHC by creating just the payment items. The payment items
-
Errors - drawing a text curve in flex with flex 3 with flex 3.5 framework
Is that necessary in drawing a text curve in flex we need flex 4 with flash player 10, actually i have flex 3 with flex 3.5 framework but it is showing error like this : This is my code: <?xml version="1.0" encoding="utf-8"?> <mx:Application xmlns:mx
-
I just need help to get this tab on my iTunes, or download a patch.
-
How to make dos window scrollable under win98?
Hi, I am using win98, every time when I run my GUI application, whenever I got bunch of error message that can not be displayed in one window, I will miss the original error information. Can anyone tell me how to make my dos window scrollable so that