What to do if my camera shutter wont open on my iphone 5?

Please help??

Restore iPhone with current iTunes on computer. If still problem after the Restore, make Genius reservation or set up Service and take or send to Apple for resolution under Warranty.

Similar Messages

  • I have an Iphone 4 and the camera shutter wont open, I have tried most things and it has still not opened, it has not worked since I have got it. What should I do?

    I have an Iphone 4 and the camera shutter wont open, I have tried most things and it has still not opened, it has not worked since I have got it. What should I do?

    Here's basic troubleshooting for iOS:
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/troublesh ooting-ios
    (Note that my links to other pages may promote my organization, and this should not be taken as an endorsement by Apple)

  • I have the new iphone 4s and the camera shutter wont open so i can not take photos it is only 4 weeks old dose anyone know why? :(

    have the new iphone 4s and the camera shutter wont open so i can not take photos it is only 4 weeks old dose anyone know why?

    Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?
    The next step would be to restore the iphone as new in iTunes. If that doesn't work, make an appointment at the Genius Bar at the nearest Apple Store.
    Best of luck.

  • Ipod 4th Gen camera shutter wont open

    I recently updated the Ipod to ios 6.1.6 but the camera shutter wont open and when i save photos from apps like safari it saves them then instantly deletes the photos I just told safari to save. this is my first apple product and to be honest with this much problems i'm actually considering a more Linux based device. but if the apple community can help me in anyway to fix my expensive device it would be appreciated.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • Front camera shutter wont open anymore after upgrade to iOS5.1

    i have a less than a month old ipad2...after upgrading to the iOS 5.1 the front camera shutter wont open anymore...did the reset but it didnt work.will downgrading to the 4.3.3 make it work again?? please help...

    You can't downgrade, it's not supported. Have you tried closing the Camera app completely and seeing if it works when you re-open the app ? From the home screen (i.e. not with Camera 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

  • Camera shutter wont open to take a pic....???

    camera shutter wont open to take a pic....???

    The most popular thread on this has nearly 25,000 views. Below is the follow-up post I put on that thread and all these related threads.
    If it was just a hardware problem, Apple should fix it for all of us. But I can't quite understand how it's a hardware problem when the problem is not common to all my camera apps; the Apple camera app does not work at all now, but I can take regular pics with other camera apps I have.
    But still, trying to switch to FaceTime/self-portrait mode results in total failure and the need to restart....if it was just a hardware issue I'd expect it to not work for all apps.
    ADDENDUM TO INITIAL POST:
    I initially posted: "keep talking it up on Discussions and send Feedback." Now I encourage us all to SEND FEEDBACK.
    Feedback is different than discussions. FEEDBACK is set up to take reports of bugs or problems and just posting on Discussions may not be noticed properly.
    To send Apple FEEDBACK for the iPodTouch go tohttp://www.apple.com/feedback/ipodtouch.html
    My Feedback was:
    QUOTE: "Dear Apple, many, many problems are being reported about camera malfunctions. One thread in Discussions ishttps://discussions.apple.com/thread/2595775?start=30&tstart=0 that has over 60 complaints and there are several other threads about this, so something is obviously wrong.
    Thanks for your attention to this. Apple is a fine company and hope it continues that way. The camera is a key feature of these products: the iPod Touch and iPhone. Not having the camera work properly is ridiculous. Some software fix needs to become available.
    Sincerely... END QUOTE
    After you Submit the Feedback you get this message:
    Thank you for your feedback on the iPod touch.
    We cannot respond to you personally, but please know that your message has been received and will be reviewed by the iPod touch Team
    So we won't get personal reply but this needs to be done for the good of us all.
    Don't depend on someone else to do this -- you/we need to each do this.

  • Iphone 3gs camera shutter wont open

    my iphone shutter wont open sometime it does and then it doesnt what can i do

    why can it not be fixed ?
    Yes it can .Take it to an Apple Genius bar and they will exchange it for a factory refurbished unit ,in exchange for $149

  • HT201401 iphone 3gs camera shutter wont open

    how can i get the camera shutter to open
    on my phone?

    Try basic troubleshooting from the User's Guide... or check out the "More Like This" section to the right.

  • Help please bought a iphone 3gs today and the camera shutter wont open ?

    hi i baought a iphone 3gs today and the camera shutter will not open tried all forms of rest but nothing happens please help !

    why can it not be fixed ?
    Yes it can .Take it to an Apple Genius bar and they will exchange it for a factory refurbished unit ,in exchange for $149

  • Camera shutter wont open. help!

    my camera wont open, neither the front facing nor the regular camera.

    Restart device: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

  • Camera shutter wont open

    I used the camara in my new phone a couple of times, no problem, I got it on Tuesday 7/9, no today I was going to take a pic and the front camera shutter does not open, or it shows a black screem. I have tried face time and the front camera works. I did reset settings and no luck, I forced the app close and nothing, I have also resarted the phone several times with no luck.
    Is it time to go to the apple store for a new one?

    1. Backup and restore the phone in iTunes, using the backup
    2. Restore as new, without using a backup.  If this doesn't help, there is a hardware problem that needs warranty service.
    iOS: How to back up and restore your content

  • My ipod camera shutter wont open

    hey i know that there is alot of discussions about this already but i have tried reseting my ipod, that restarting thing where you hold down the home button and the off button, and restoring it which failed terribly because the back-up failed and i lost all my song videos and apps idk how to get them back however after trying all this the shutter did manage to open but the screen is still black what else can i try?

    Try:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod
    If still problem time for an appointment at the Genius Bar of an Apple store.

  • My ipod 4g camera shutter wont open

    help

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iphone4 camera shutter not opening please help me to resolve this issue , i tried a restore it still exist, my iphone4 camera shutter not opening please help me to resolve this issue , i tried a restore it still exist

    my iphone4 camera shutter not opening please help me to resolve this issue , i tried a restore it still exist, my iphone4 camera shutter not opening please help me to resolve this issue , i tried a restore it still exist ,please help me

    uninstall all iTunes,5 programes,this worked for me after reinstall them

  • My ipad 2 camera shutter doesnt open nor does the camera any one else having same issue

    My Ipad 2 camera shutter doesnt open nor does the camera .....anyone else have these issues

    Have you tried closing the Camera app completely and seeing if it works when you re-open it ? From the home screen (i.e. not with the Camera app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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