What to do if my iPod has what appears to be a broken screen when nothing has happened to cause a break?

I really need an answer.

There's a big difference between a "broken screen", and "appears to be a broken screen".  The iPod Nano screen does not break spontaneously, so something must have happened.  Regardless, you can take it to an Apple store, or a retailer, and ask what the condition is.

Similar Messages

  • My iPod no longer appears as  folder/file in Itunes when connected.  Library, genius, playlists, etc.  are present, but there is no longer cross reference with the iPod itself.  Help!?

    My iPod no longer appears as  folder/file in Itunes when connected.  Library, genius, playlists, etc.  are present, but there is no longer cross reference with the iPod itself.  Help!?

    I just tried it again and this time a different message showed up "The iPod 'name' cannot be synced. The required folder cannot be found." I have no clue what folder it could be talking about.

  • An app continues to say "installing" when nothing is happening.  It has been several hours now.  It's only a book so should not take this long.  I have tried deleting it and that did not work.

    An app continues to say "installing" when nothing is happening.  It has been several hours now.  It's only a book so should not take this long.  I have tried deleting it and that did not work.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Has anyone had an additional black screen tab appear within the apps sync screen when there are no apps on the tab?

    Hi all,
    The description of the question that I have put as the title is probably as clear as mud! LOL
    So i have attached a picture so that you can hopefully see what i am trying to explain!
    When I sysnc'd my iphone I suddenly has a "spare" black apps tab appear within iTunes but on the actual phone i only have the top tab appearing!?
    Does anyone have any thoughts on this?
    This is also doing the exact same thing on my work iphone!?

    Do you have iTunes installed on your laptop, and if so has the iPad been connected/synced to it ? If you don't have iTunes installed on it then you can download and install it from here : http://www.apple.com/itunes/download/
    If the iPad hasn't been connected/synced to iTunes on that laptop then you may also find this page useful for syncing to it for the first time : https://discussions.apple.com/docs/DOC-3141
    If you are using a PC then you should be able to copy photos off the iPad via the windows camera wizard, if you are using a Mac then iPhoto, Aperture and Image Capture can be used
    Copying photos : http://support.apple.com/kb/HT4083
    In terms of copying your documents so that you have a copy of them outside of the iPad backup (just in case the backup gets corrupted and can't be restored back to the iPad), then it depends upon what the apps that the documents are in support - some use the file sharing section on the device's Apps tab on your computer's iTunes, some allow transfer to/from a computer via your wifi network, in some you can email them, use Dropbox etc.
    When connected to your computer's iTunes you can also do File > Devices > Transfer Purchases to copy the apps and any music, tv shows etc that you've downloaded from iTunes over to your computer - they are not included in the actual (just the apps content and settings), so for the restore to be able to work they will need to be on your computer's iTunes library so that they can be copied back

  • I've just downloaded itunes 12 and when I connect my IPod classic 160gb, I tunes shows it'sP name briefly and then then ipod silhouette at the top left simply greys out and nothing else happens. Please advise.

    I've just downloaded itunes 12 onto my pc. When I connect my IPod classic 160gb, it's name shows up briefly before the ipod silhouette at the top left simply greys out and nothing happens.
    Please advise.

    I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
    After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

  • My ipod touch  will go back to the home screen when I click on an app

    Why dose my I pod touch go back to the home screen when I click on an app somtimes or it will turn balck?!?!?!? What should I do ??

    Apps crashing
    See:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site if only one app.
    Restore from backup. See:
    iOS: How to back up              
    Restore to factory settings/new iPod

  • My ipod caught a colored blue/white/blue-green screen when i have updated it to 6.0

    Hello when i have updated my ipod ti the version 6.0 it have bugged so i reboot my ipod and my ipod caught bug now it caught a coloured screen ive tried to restore it but it doesent work.

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I accidently locked myself out of my Ipod, it said connect to ITunes so I did but nothing is happening and I don't know what to do! HELP!!!!!

    Happened over Christmas holidays, I thought my sister knew my passcode(which she didn't) but then I never had chance to practice it and I forgot it!! HELP PLEASE!!!!!

    You need to connct the iPod to its syncing computer and restore via iTunes on th comp;uter.  If iTunes asks for the passcode and you can't enter the passcode  or if yu do not have the syncing computer, place the iPOd in recovery mode and then restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    For how to restore see:
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • What to do with a broken screen of my iPad 4?

    I dont want to pay the 300 to replace it. actual price is 400 for a brand new

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th, Air
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iCracked - Broken iPhone, iPod or iPad
    http://www.icracked.com/
    iReVamp Electronics Screen Repair ($99)
    http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
    Do It Yourself iPad Repair
    http://www.ifixit.com/Device/iPad
     Cheers, Tom

  • My iPod just stopped working.  No charging, no screen.. nothing.

    I desperately need help.  My laptop is my life.  I don't have any idea why or when it stopped working, but I was using it and it was just fine, but then I got a notice that there was a 43% charge left on my battery.  So I made sure everything was plugged in and it was all fine, but it still wasn't charging and it just died.  Completely dead.  No screen except black, no buttons to show it is on or charging.  What can I do?  Is it my charging corrd?  Considering this is m y4th ****** charge cord, that wouldn't suprise me.
    Are there any suggestions that I can try to see it I can get it to work or to check my cords"
    <Email Edited by Host>

    Try:
    - Another cable
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iphone 4 has got the apple logo on the screen but nothing else happens, can not reboot using on/off- home keys, error in trying to reboot from itunes, please help

    can not switch my phone back on, yhe apple logo shows but the phone wont do anything, unknown error when trying to reboot from itunes

    Does your device have a full charge?  Often if you give it a full charge, that will fix the problem 
    If that doesn't work, plug it into itunes and run any updates that may be available. 
    Let me know if we are still broken after this. 

  • Prints are darker than what appears on PC screen

    Windows Vista Business OS
    Acer laptop PC
    PSE6
    Good morning.
    I'm so hoping that someone has an easy solution to this printing issue.
    In PSE6, I've created 85 scrapbook poem pages in the following format:  300 dpi; 12 x 12 size that will be reduced to a print size of 8 x8.
    I worked all summer on this project for my 98-year young grandma who is the author of these poems.   Gram is spry and healthy, but given her age, we are both concerned that it will take a long time to remedy the problem - if the only solution to lighten is to go through each layer of all 85 pages and reset the light intensity.  As she says in jest, "time" is really not on her side.  This is our second poem book project - the first was handmade scrapbook poem pages that were printed directly from a UPS copycenter printer.
    For this second project, I printed some test copies of a couple of pages on my inkjet Lexmark printer.  Photo quality paper:  the printed copy was much darker than what appeared on the laptop PC screen - details couldn't be distinguished. Lower quality paper:  the printed copy had a faded looking print.
    I will be taking the PDF format of the pages to the UPS copycenter, again.  I've been told that the prints can be lightened, however, I'm concerned that the quality of the print will be compromised.
    Any easy solutions to resolve this problem?
    Thank you.
    Shinlee

    Any suggestions or comments about this topic?  I've been told by the UPS copy center that lightness/darkness modifications can be made from their printer; however my concern is that the print quality will be affected (i.e. lightening will cause a faded look).

  • 5G iPod won't appear on my desktop or iTunes using USB 2.0

    My new 5G iPod won't appear on my desktop or iTunes when I have it connected to a new 2.0 USB card in my G4 733. I know the USB card works because my old iPods work through it. My new iPod only will work through the old USB 1.0 port. I've reset it (with it attached to the computer) and done all that Apple says to do.

    I am having a similar problem with my Nano. Shows up in itunes, but freezes up under USB 2.0. Other devices work fine on the card, usb 1.1 has no problems, and if I update music on my nano on the 1.1 port, and then plug it into the 2.0 port I can still update Calenders onto the iPod via iTunes.
    Also, i applied the ipod updater and since this was happening under Panther, upgrading to Tiger made no difference, so I can't see this being a software error.

  • My iPod touch went into a green screen when I was upgrade the software it's in iPod 4th generation I tried restoring it did not work

    My iPod touch 4th generation went to a green screen when I was upgrading the software I tried to reset the Green screen came back I tried to restore nothing

    This has workd for others:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My iPod has a image of the usb conector from ipod and there is an arrow pointing to the iTunes symbol, when I connect it to my computer it says it needs to restore, but I don't want to lose all the apps I bought and fotos, etc. What do I have to do?

    My iPod has the image of the usb conector and an arrow pointing to the ITunes's symbol. It says it needs to restore. I have been using it for 5 days. What do I need to do? Please answer <:)

    I found the solution! thanks!

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