What to do if screen is cracked

I got my ipod touch for Christmas and today the screen cracked. What should I do to get it replaced? What is the safest, most cost-effective way to go about this?

Apple will exchange it for $99, $149 or $199 depending upon the capcity. Make an appointment at The Genius Bar of an Apple store or see:
Apple - Support - iPod - Service FAQ
There are third-party places that will repair yours. Here is one. Google for more.
.iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Similar Messages

  • I've never dropped my phone for the 7 months that I've had it but last night I was at a park and when I sat down at a table, my phone as in my pocket and I heard a pop. I took my phone out and the entire screen was cracked. what should I do?

    I've never dropped my phone for the 7 months that I've had it but last night I was at a park and when I sat down at a table, my phone as in my pocket and I heard a pop. I took my phone out and the entire screen was cracked. what should I do?

    Probably not, since user-caused damage isn't covered by the warranty. But you can take the iPhone to an Apple Store and see if there's anything they can do for you. A phone company store will not service your iPhone at all, to the best of my knowledge.
    Regards.

  • My ipad mini screen is cracked what do i do in india

    my i pad mini screen is cracked. bought it 10 months back from delhi,india
    need help what do i do??

    Go back to where you bought it and ask for help.

  • My iPad mini screen is cracked. What do I do?

    My iPad mini screen is cracked.  What do I do?

    It will cost you approximately US$219.00 to US$299.00 depending on the model.
    Apple will replace the entire iPad; they don't repair.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

  • My iPod touch 4th generation has a 5 year warranty on it, my earbuds fell apart, my screen is cracked and my charger is useless. What can I do?

    My ipod has a 5 year warranty. My screen is cracked, my earbuds fell apart and my charger is useless. What am I supposed to do?
    The same thing happened last year, I cracked my screen a month after I got it and the glass started to fall out. My mom paid to get it fixe. Why am I paying if there is already a warranty on it?

    Where did you get a five year warranty? The Apple standard warranty is 1 year and the extended AppleCare warranty is 2 years total. Neither cover a broken screen but will cover the headphones if they were not abused. Same for charger if it was purchased from Apple since a charger does not come with the iPod.

  • My ipod touch was dropped on the ground, screen is cracked, won't even turn on when it's being charged, what to do?

    my ipod touch was dropped on the ground, screen is cracked, won't even turn on when it's being charged, what to do?

    What gen and GB is it? Replacements start at 99 for 8GB 4th Gen, Accidental damage is not covered under hardware warranty, thats not a hardware defect.

  • HT201694 My dad & I both have iPhone 5s. He no longer uses his & my screen is cracked. If I switch our SIM cards, what data will be lost? It is important for me to save/transfer all photos, video, & *especially* text messages.

    My dad & I both have iPhone 5s. He no longer uses his & my screen is cracked. If I switch our SIM cards, what data will be lost? It is important for me to save/transfer all photos, video, & *especially* all text messages. When the SIM cards are swapped between phones, will any of these things be lost/deleted?

    helloitsm wrote:
    Thank you! I would prefer not to wipe his phone. My cracked screen iPhone still works, so I would ideally like to put his SIM card in my phone for occasional use. As mentioned, he is not using his iPhone anymore for phone calls, but would like to maintain access to photos, video, and all texts. As I use an iPhone for calls, trading the cracked screen is ideal. If I am able to switch them without losing data, I will, but am afraid to do so if there is a chance that any data will be erased. (I'm not sure if the photos, video, and -namely- texts are saved to the actual SIM card. Can text messages be backed up?
    iPhone do not store anything on the sim.
    Photos should be saved on computer like any other digital camera.
    You can restore the backup for your dad as well as for yourself while swapping phones.

  • My ipad screen has cracked what can be done ?

    what can be done about my ipad screen being cracked from being dripped?

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iCracked - Broken iPhone, iPod or iPad
    http://www.icracked.com/
    iReVamp Electronics Screen Repair ($99)
    http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • HT3302 my new iphone5 screen got cracked.i bought it from australia and i live in India.Now i'm not getting any service in india.what i should do now??plz help

    my new iphone5 screen got cracked.i bought it from australia and i live in India.Now i'm not getting any service in india.what i should do now??plz help

    You will have to return to Australia to get it serviced.

  • What do I do If my apple iphone screen is cracked really bad?

    What do I do if my apple iphone screen is cracked really bad ??

    Get it fixed. Make an appointment at the Genius Bar or Authorized Apple Service Provider.

  • What can you do when  iPad 2 screen is cracked?

    What can you do when iPad 2 screen is cracked? Don't have warranty.

    It will cost you approximately US$249
    Apple will replace the entire iPad; they don't repair.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

  • My iphone 4 is out of warranty and its screen has cracked but its completely working WHAT IS THE PROCEDURE TO GET IT FIX ?

    PLEASE HELP
    my iphone 4 is out of warranty and its screen has cracked but its completely working WHAT IS THE PROCEDURE TO GET IT FIX ?

    $99 is the carrier's fully subsidized or discounted price which requires signing a new two year contract with the carrier. Apple's out of warranty or not covered under the warranty "repair" price which pays for an exchange at a significantly reduced price off the full retail sales price has no effect on the existing contract nor requires signing a new contract with the carrier.

  • So i dropped my iphone 4 in class and the screen is cracked. it wont turn on so i went home and connected it into my itunes and the phone just keeps beeping like every ten seconds and the phone lights up just a little. What does this all mean?

    so i dropped my iphone 4 in class and the screen is cracked. it wont turn on so i went home and connected it into my itunes and the phone just keeps beeping like every ten seconds and the phone lights up just a little. What does this all mean?

    It means you should take it to the Genius Bar. You will no doubt need to buy an out of warranty replacement.

  • I have had my IPOD touch for exactly two weeks. On the 12th day, I put it in my pocket, got in the car and within 5 minutes, I reached in my pocket to get it and the screen was cracked. There was no impact, no bump, nothing. what can I do? This is my seco

    The screen just cracked, practically shattered after 5 minutes outside and safely in my coat pocket. There was no bump or  drop, absolutely nothing. Is this common?  How can I get this taken care of? I got this for my son, it is his second IPOD. After 2 weeks,it's destroyed without anyone doing anything.

    It would appear the someting in your pocket broke the screen. A broken screen is not covered by warranty.  However, sometimes if you make an appontment at the Genius Bar of an Apple store, the Genius will replace the iPod at no cost.  If you have the pay. Apple will exchange yours for $99, $149 or $199 depending upon the capacity.

  • HT1212 My screen is cracked cannot enter passcode to unlock and backup, what do I do?

    My screen is cracked, cannot enter passcode to unlock phone. Need to back up phone before switching to new phone. Anyone know how?

    Backups need to occur before catastrophes.  They cannot occur after a catastrophe.
    Take your iPhone to an Apple Store or Authorized Apple Service Center for advice how to proceed.

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