What to do if the activated pc is reformatted without deactivation?

I had installed CS4 on a pc, and then there were some registry problems (lost the touch screen drivers) which required me to reformat the system drive and reinstall. Now when I try to activate, Adobe correctly notes that I didn't deactivate their record of the (previously formatted) installation.
How does one go about correcting this? Adobe refuses 'complimentary' support after a few months, yet this design flaw of the registration system leaves me in a catastrophic loss.
Are there any technical documents that might step me through some kind of restoration of the license? Are there any special phone contacts I could use to correct this?

You must call Adobe. In the activation screen if there is a choice to do
so by phone, click on it to get the phone number.
Bob

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