What to do if your keyboard and mouse are not responding

What do I do if I were just on my computer and suddenly my keyboard and mouse quit working? I had a few windows open and I was currently scrolling when it froze. I forced the device to shut down and when it booted back up, the bluetoothe setup assistant popped up asking to plug in my keyboard. All my previous windows also opened back up, but still no use of mouse or keyboard.

Could be interference, batteries are going dead or something else.
Keep a wired keyboard and mouse around, in fact one with a nice 3-4 foot cord.
I buy mine from donation places where businesses dump their old rock solid clicky clack USB PC keyboards that are build like a tank, I abuse them too all the time. Drop them, throw them around the room even.
This one I've got, it's over 3 years old and still is rock solid. Only $4 each.
Rare to get a good used mouse though, really have to buy the newer optical ones now anyway, unless one likes cleaning rollers and the ball.
You need a wired keyboard to execute the boot key commands.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

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My wireless keyboard and mouse do not work on my All-In-One computer?

Q.: My wireless keyboard and mouse do not work on my All-In-One computer?
A.: If your wireless keyboard and mouse do not work even after changing the batteries, please try re-syncing them by following these steps.
1. Make sure the computer is on, plug in the USB receiver. Push the button on the USB receiver until it flashes blue.
2. While the receiver is still flashing, press the red connect button on the keyboard (Make sure the batteries are installed). The USB receiver should stop flashing after pressing the button on the keyboard. It may take up to 8 seconds to sync.
3. Repeat the same process for the mouse. Push the button on the USB receiver, then press the connect button on the mouse (Make sure the mouse is on).
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"This machine has an added 4 USB ports, could this be causing a problem?
It definitely could be the source of the problem. Perhaps the PCI card was bumped loose during shipping?
Have you tried removing the card? That's where I would start.
Keep us posted.

Hi, my Hp Pavilion lap, keyboard and mouse is not working

Hi, my Hp Pavilion lap, keyboard and mouse is not working while i am login into windows 8.1. but it works in bois mode. can you please tell me the reason

Hi there,
I had the same problem so did some research. Downloaded this driver and now everything's sweet. Hope it works for you too!! (This is only to get your hdmi working, sorry can't help you with the rest)
http://www.nvidia.co.in/object/Quadro_3D_Vision_USBdriver_197.03_in.html

My keyboard and mouse are connected via bluetooth to my iMac, both work. but under network preferences bluetooth PAN is showing with a yellow dot and no ip address. is this normal?

my keyboard and mouse are connected via bluetooth to my iMac, both work. but under network preferences bluetooth PAN is showing with a yellow dot and no ip address. is this normal?

Yes.
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http://en.wikipedia.org/wiki/Personal_area_network
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Hello:
These are knowledge base articles:
Reset PRAM:
http://support.apple.com/kb/PH4405
Reset SMC:
http://support.apple.com/kb/HT3964
Those may or may not help, but they will not hurt anything.
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Keyboard and Mouse are screwed

Help! I was working away when all of a sudden my keyboard stopped working all together and my mouse will let me click on Toolbar menues but everywhere else the primary button seems to turn into the secondary button. Further, the little ball on top makes the image larger but not smaller. I'm right in the middle of work, this is killing me! The keyboard and mouse are plugged directly into the usb ports on the back. The machine is a:
Imac8.1 with Intel core 2 Duo
I'm using 10.6.7 with Darwin 10.7.0 as the kernal version
The Keyboard and Mouse came with the Imac
Help please!

Glad to help. The mouse scroll problem is a separate issue. Debris gets caught in the rollerball and it will only scroll one direction. Turn it upside down and rub vigorously with a microfiber cloth and it will usually break free.
Regards,
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Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

Help! My Keyboard and mouse will not work all of a sudden on my G4

I am having a problem with both my keyboard and mouse. I have a graphite G4 and recently had to run disk warrior on i. I have had endless problems with this computer and even have a 2nd hardrive on it since it only came with a 10Gig. Needless to say it is all I have right now. I am running os x 10.2.2 on it and a few days after I recessitated it with disk warrior my keyboard and mouse suddenly went dead while I was on the internet. I tried pluging the two into different usb ports both on the tower and also into the flat panel mac display that it came with and nothing. I plugged in my wacom tablet and that works. i then tested the mouse and keyboard on my husband's dell laptop and they work. I cannot reset the PRAM b/c the keyboard won't work! What do I do??????

Besides removing the battery, you can do a PMU reset which will zap PRAM. See Mac PRAM, NVRAM, CUDA/PMU & Battery Tutorial
You only describe your Mac as a G4 graphite, which I believe is a G4 AGP. Here’s a diagram showing the location of the PMU reset button.
G4 AGP Graphics (Sawtooth)/Gigabit Ethernet
http://img96.imageshack.us/img96/5706/sawtoothlogicbd2yu.jpg
Look at these links to determine which model G4 you have.
Power Mac G4: How to Differentiate Between Models
http://docs.info.apple.com/article.html?artnum=58418
Power Mac G4: How to Differentiate Between Models (Part 2)
http://docs.info.apple.com/article.html?artnum=42739
 Cheers, Tom
Also look at this link.
Common fixes for USB device issues (unrecognized, etc.)
http://www.macfixit.com/article.php?story=20070824012114701
Message was edited by: Texas Mac Man

T410 keyboard and mouse will not wake from 'Power Source Optimized'

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To rewake it appears that one must press the power key briefly.
The login screen for W7 appears and prompts me to enter my password.
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Regards,
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Keyboard and touchpad do not respond temporarily

Hi all!
While working on my Macbook Pro mid 2010 (Mountain Lion) the keyboard and touchpad sometimes don't repond. Everything else on the Macbook seems to work as usual, e. g. the power button works and I can see how the logfiles are updated on the console. Currently this problem occures about one time a week
When I close the lid, the Macbook goes to sleep and when I open the lid again, keyboard and mouse work as before.
In the logfiles the only that sounds to coorespond to the problem is:
AppleUSBMultitouchDriver::validateChecksum - 512-byte packet checksum is incorrect
But the time when it occures doesn't correspond to the time when keyboard and touchpad stop responding.
SMC and PRAM reset did not solve the problem. Maybe I have to mention that the logicboard was replaced 2 month ago and can't remember that htis problem accured before.
Any help is appreciated.
Diedel

elpolly,
You may look at some of the Other options, especially Items 15) and 7).

Keyboard and Mouse fail to respond

I am running OS X (10.5.5).
Every few days, the keyboard and trackpad mouse stop responding (pointer disappears). This happens randomly (while using VLC, while in the terminal, anywhere!) every few days.
If I press the power button, the "shutdown, restart,..." menu appears (but no keyboard). If I disconnect the power, screen updates (not connected).
But I can't use the keyboard/trackpad until I restart the computer (by manually holding down the power button).
Thanks for your help in advance.

I have had this same problem since the beginning of September or so, and I have noticed that other posters of similar problems all report that they are using 10.5.5 (like you and me). It usually happens after I haven't used the keyboard and touchpad for a few minutes (like if I leave my desk for coffee), and usually only after the screen has auto-dimmed.
So far, I have been able to jumpstart it by putting it in and out of standby.

Page back keyboard and mouse shortcut not always working

On some pages the "go back and forward one page" functions of my mouse do not work.
Also the keyboard shortcuts ALT+left arrow and ALT+ right arrow give the same issue.
The buttons on the toolbar are functioning like they should however.
The alternative keyboard shortcuts backspace and SHIFt+backspace also work.
(but not when using google because google thinks I want to type so this is no workaround for my programmable mouse)
I tried on another computer and on that the keyboard shortcuts also dont always work.
(but mouse does, it's a cheapy mouse without software, go figure)
I can reproduce the page on which the shortcuts do not work.
Just go to google or any other website and then go to:
http://www.imdb.com/title/tt2741602/?ref_=nv_sr_1

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

MACBOOK PRO is frozen. Keyboard and Trackpad do not respond. Computer will not shut down. Tried to close lid and reopen after 1'min but no response.

Brand New MACBOOK PRO just froze up and will not respond or even shut down.
Cannot find any support except for this.
Apple will not support unless you have bought a support package and is now offering to sell you this package.
Makes me ponder the thought that this is all a scamm to get more money out of the customer and this program (virus) was purposely loaded during one of the updates.
Not sure what I bought here but my respect for apple and its products is deteriorating rapidly.

Apple will not support unless you have bought a support package and is now offering to sell you this package.
I'm not sure where you got that idea. All Macs come with free phone support for the first 90 days:
http://www.apple.com/support/complimentary/
Further, you can always make an appointment at the Genius Bar of your nearest Apple Store and take the machine there for free advice and basic diagnostics (though any service may cost money outside the warranty).
Finally, Apple offers a 14-day, no-questions-asked return policy. If your machine isn't working properly right out of the box, take it back and get a different one.
Makes me ponder the thought that this is all a scamm to get more money out of the customer and this program (virus) was purposely loaded during one of the updates.
That's a pretty ridiculous thing to say that clearly indicates an utter lack of understanding of how the tech world works. I appreciate that you're upset, but please try to stick to reality here. You won't get much sympathy from anyone saying silly things like this.

My Facetime and iMessages are not responding anylonger. When I push the app and put in my Apple I.D.

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If you head to Settings -> General -> Date & Time is it set to Automatic?
Try a hard reset of your device. To do this, press and hold both the Sleep/Wake andHome buttons together long enough for the Apple logo to appear.
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B-rock

What to do if your keyboard and mouse are not responding

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