What to do? my facetime keeps crushing and its note working properly while on video chat.

pls answer my question

Hello,
Apple is aware of the issue.
I would encourage everyone who has the issue to call AppleCare. The more calls they received, the more impact we'll make on the resolution of this specific problem.
Please make sure to have follow these steps first : http://support.apple.com/kb/ts3367
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

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