What to do when Adobe is wrong about a credit card being inaccessible?

That is the full question.  Adobe says there is something wrong with my credit card for their monthly payment and yet there is nothing wrong at the bank.  But Adobe makes it impossible to just call them and find out why.  They just send to to one of their robot pages where they want you to change to another payment method.  I will not do this unless they tell me what the problem is.  I just need a direct connection with their billing or payment department to find out what they see about this card that they can't use.
Thanks

Adobe - Adobe worldwide customer support and technical support phone numbers
Gene

Similar Messages

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    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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    When I try to download my credit card statement on on adobe I get a window that says "invalid save permission" The fie could not be saved because you do not have the proper permissions. choose another save directory. This same window comes up when I try to save a download file.

    Photoshop: Basic Troubleshooting steps to fix most issues
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  • My friend playing"crime city hd" (he buy the stuff in that game for twices, but the third time can't, it's said to contact the itunes support to complete this transaction, about the credit card, he hv contact bank, said nothing wrong, pls advise

    test\
    test
    my friend playing"crime city hd" (he buy the stuff in that game for twices, but the third time can't, it's said to contact the itunes support to complete this transaction, about the credit card, he hv contact bank, said nothing wrong, pls advise

    I suspect he needs to contact iTunes support

  • Adobe / Digital River - scammed my Credit card ???

    One week ago, I purchased adobe photoshop CS5 upgrade from CS2 from http://shop.adobe.com/id (I'm from Indonesia)
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    OK, here's the final update on the situation:
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    Adobe kicked me out from Creative Cloud for no reason, while my credit card was ready to pay the monthly fee.
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    How do I pay for my storage plan when I don't have a credit card? Last year I used an iTunes voucher but can't find that option this year. Please help!

    Create an iTunes credit by redeeming a gift card and it will be charged to your credit.  From http://support.apple.com/kb/ht4874:
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    Short answer is:
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    We don't know whether it was Apple that changed things or the credit card processor tightening things up. But you can comment to Apple via their feedback pages, if you wish:
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  • HT1918 When I go to update my credit card it is telling me that my security code is invalid, this is a new card the number is valid. Why am I getting this message????

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  • HT1918 I purchased Iphone in London. Then i shifted to India after 1 yr and now i want to change the account info. But when i tried to change the credit card details in itunes, i get an error message that this card is not valid in UK.

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    *http://en.wikipedia.org/wiki/Screenshot
    *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
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