What to do when downloads get "stuck"

When I try to download songs these days, I get maybe 1/16th of the bar filled before it stops. I tried to adjust my firewall software (norton) to allow everything in from ITunes but it has not resolved problem. Sent e-mail to support and was given more of same advice. What's frustrating is that songs had been downloading fine when I first got system. I have no problem navigating in and out of Music Store and can play my existing songs fine. Help.

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
grrlockedout wrote:
i forgot my passcode
If you cannot remember the passcode, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

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What to do when downloads get "stuck"

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