What to do when itunes symbol is up on screen and i cant get rid of it

my iphone has the Itunes symbol and a cable on the screen of it and it wont go away I have tried turning off my iphone numerous
times and it still appears there and when I connected it to the computer it wont connect it says I need to find a drivers device
software which i tried to download but it wont let me PLEASE HELP

Hey there conneelylaura,
Welcome to Apple Support Communities.
It sounds like your iPhone 4s is in recovery mode and needs to be restored, but your device
isn’t recognized in iTunes on your PC. Take a look at the article linked below which provides a lot of great information and troubleshooting tips that’ll resolve most issues with devices not being recognized in iTunes for Windows.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Take care,
-Jason

Similar Messages

HT4623 when i updated the ios the itunes logo and usb symbol appear on my screen and I cant do anything

when i updated the ios the itunes logo and usb symbol appear on my screen and I cant do anything

Do what the screen is telling you to do
Connect the iPhone to your computer and restore with iTunes
Allan

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I have the itunes symbol and the plug in cord on the screen and i cant get it off nor will it do anything?? HELP

i have the itunes symbol and the lpug in cord on the screen and i cat get it off no matter what it do??? HELP

What happens when you connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software

What do ido when my mac shows a grey screen and wont start up

every time i start up my computer goes to a safari and has a grey screen behind it

Mac OS X- Gray screen appears during startup
Mac OS X- Gray screen or prohibitory sign appears during startup
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

My daugther's ipod only displays the apple on the screen and we cant get it to do anything can anyone suggest what to do please?

my daughter's ipod only displays the apple on the screen and we can't get it to do anything. any suggestions ?

tia,
Click on the following link, which is an Apple tutorial which is related to the problem you are having:
http://support.apple.com/kb/TS3281

What do i do when i dropped my phone into the water and i cant get my phone to work again

what do i do when i dropped my phone into water and i cant get it to work again. i tried rice and left in the rice all night and it still wont work. so do i have ti get a new phone?

You make an appointment at the genius bar of your local Apple Store and get an out of warranty replacement. Over night wasn't nearly long enough. Try more like 5 days to a week. But since you've tried to power it on while still damp, it's undoubtedly cooked now.

HT201210 What To Do When You Restore Your 1st Gen. iPod And iTunes Says It Can Not Be Done Due Too An Unknown Error (1)

What To Do When You Restore Your 1st Gen. iPod And iTunes Says It Can Not Be Done Due Too An Unknown Error (1)

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What to do when iTunes cannot sync my iPad 3. Problem Event Name: BEX (Please Help)

What to do when iTunes cannot sync my iPad 3. Problem Event Name: BEX
Please Help to solve...

Hi Ahmed,
In iTunes, go to the Store in the left menu, select iTunes Store, wehn it opens, make sure you are on the home screen (icon of a house in the menu bar) and from the righthand side, select Account.
Next you will see all of your account information. Just a little don, you will find: Apple ID overview, there it says, Authorised computers; click on the button to deauthorise.
And you should be done.
Grtz, Carl.

Does anybody know what to do when iTunes stops recognizing Apple TV 1st generation?

Does anybody know what to do when iTunes stops recognizing Apple TV 1st generation? Apple TV works fine, MacBook works fine, but iTunes doesn´t see the Apple TV under Devices anymore. From what I read, it´s happened to lots of people. Is there anything at all to do?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1473 what to do when itunes 11 recognizes cd tracks as individual cd's?

What to do when itunes 11 recognizes one imported cd's tracks as seperate cd's with one track in my itunes pc library?

Generally all you need to do is fill in an appropriate Album Artist. For more details see my article on Grouping Tracks Into Albums, in particular the topic One album, too many covers.
tt2

HT1688 My iphone is neither shown in itunes nor in redsnow .. what is the problem ? It has the black screen and the sound plays when it is plugged into the computer .. I tried to hard reset but only the sound plays nothing is shown is there any solution t

My iphone is neither shown in itunes nor in redsnow .. what is the problem ? It has the black screen and the sound plays when it is plugged into the computer .. I tried to hard reset but only the sound plays nothing is shown is there any solution to this ?? It says that my iphone is in soft dfu mode and in the my computer > manage>device manager > it shows the apple (dfu mode) having some error sign indicating no software installed i am running windows 8 ..

Jailbreaking iOS can't be discussed in this forum.

HT201210 what is problem when itunes shows 'cannot restore error (1015)'

what is problem when itunes shows "cannot restore this iphonr ."error (1015)

riveroak wrote:
what is problem when itunes shows "cannot restore this iphonr ."error (1015)
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.

Some of my songs are listed twice on my iPod itself. However, when I plug the iPod into my computer, the songs don't show up twice in iTunes when I click on device/music. How do I get rid of the duplicate songs on my iPod?

Some of my songs are listed twice on my iPod itself. However, when I plug the iPod into my computer, the songs don't show up twice in iTunes when I click on device/music. How do I get rid of the duplicate songs on my iPod?

that is odd! that should not be happening.
Are you syncing your songs right off of itunes itself? because it should be syncing over to the ipod however it is listed in itunes.

What to do when trying to log into my iCloud and it says "this apple iD is valid, but it's not an iCloud account"?

What to do when trying to log into my iCloud and it says "this apple iD is valid, but it's not an iCloud account"?

If you have not already created an iCloud account elsewhere you cannot do so on PC, and that is the error message you will get. You can create an iCloud account on a Mac or an iOS device and then you should be able to sign into it in the iCloud Control Panel in Windows.

What to do when itunes symbol is up on screen and i cant get rid of it

Similar Messages

Maybe you are looking for