What to do when you can't remember your security questions and the backup email is old and does not work
Please help me I don't know what to do about this. Can anyone help me?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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So, I made my account a while ago before I had an iPhone so I can get music. The result of that I can't remember my security questions, and it tells me to send a rescue email an alert, but it doesn't show you how to get to that page. I am getting quite annoyed because apples hours arent the best fitted to my scedule since I have school and work, so I cant call and ask how to get fixed. Please help me all I want to do is buy some music...
Click here and fill out the form.
(90729) -
I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
What can do if I can't remember my security question and don't have recovery email
What can do if I can't remember my security question and don't have recovery email
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105649) -
What do you do if you don't remember your secerity questions and it won't let you in on your account
What do you do if you don't remember your secerity questions and it won't let you in on your account
Please help!Go to: expresslane.apple.com
Under product categories choose iTunes
Then iTunes store
Then account management
Press continue.
Now choose iTunes store security and answer the bullet questions and click continue.
Sign in with your appleid and press continue
Under contact options fill out the information and advise iTunes that you would like your security/challenge questions reset. Click send.
iTunes will respond to you within 24 hours by email. -
I can't remember my security questions and have no access to the recovery email address
I can't remember my security questions and have no access to the recovery email address
You won't be able to change your rescue email address until you can answer your questions, then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address to an account that you have access to for potential future use : http://support.apple.com/en-us/HT201356
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How do I purchase something if I can't remember my security questions and my rescue account no longer exists?
If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?
No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103501) -
Is there a way to separate raw files from jpegs that are in one folder after downloading from camera when you shoot both together. I tried arrange or sort by kind but that does not work. It arranges all folders but not the files in the folder., Is there a way to separate raw files from jpegs that are in one folder after downloading from camera when you shoot both together. I tried arrange or sort by kind but that does not work. It arranges all folders but not the files in the folder.
Bridge will do the job. View > Sort > ByType. Then you can choose a group of one type and put the files in a separate folder.
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I have an emergency email and it says on my apple ID that it doens't exist. I need to change my security questions. Does anybody know how to actually reset the emergency email? I can't remember my security questions and it is becoming very frustrating. If you can help please comment.
If you don't have access to your rescue email address (you won't be able to change it,or add one, until you can answer 2 of your security questions) then see if the instructions on this user tip helps you reset the questions : https://discussions.apple.com/docs-DOC-4551
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HT5312 I can't remember my security question and my id is United States and i am not from this place
I can't remember my security question and my id is United States and i am not from this place .
when i want send security question to my Email i cant find the link .
and i cant change my country becuse i have money in my accuont
i am sorry my english not goodYou need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105664) -
Hello, do you know that when you play a song skips or returns and does not play properly?
Hello, do you know that when you play a song skips or returns and does not play properly?
I can not fix this problem and it happens with songs purchased or imported from a CD
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If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?
I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.
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I have lost the password to my icloud account. I cannot remember my security questions and the alternative rescue email address I gave is no longer in operation - the ISP went bust. What can I do?
Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions, etc.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security -
Couldn't remember security question and doesn't work when password reseted
Try here > http://support.apple.com/kb/HT5312
And here > http://www.apple.com/support/appleid/contact/
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