What to do when your MacBook air has been stolen
I have already reported the theft to the local police, but I was wondering if there was any kind of official Apple service to report stolen devices so they can block its next user and/or delete my personal files the next time the computer is conected to the internet.
Also, is there any way to locate it? I tried the iCloud option to locate devices, but there was only my iPhone to locate.
Thank you in advance
For your next Mac, yes, you can use "Find My Mac" in much the same way as "Find My iPhone". It sounds like you did not set that up on your stolen Mac, so it's not available.
Here's Apple's article on this subject:
Reporting a lost or stolen Apple product
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My MacBook Pro has been stolen!, My MacBook Pro has been stolen!
My MacBook pro has been stolen this week and I want to know to track it!
I have an ICloud email adress, but I never used it and dont know how it works!
There is anychance that i can find my computer?
Or get all the file on it?
What about the AppleCare, its doesent help with these cases?
I got one for 3 years and I bought my computer in august (brand new)
I need ur help!
I am a new Mac User and Iam lost!!!!
Thankshttps://support.apple.com/kb/HT2526
Steps to prevent theft of Apple products -
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http://support.apple.com/kb/HT2526?viewlocale=en_US&locale=en_US -
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Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
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Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
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Step 12
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How do you know what kind of ssd your macbook pro has?
I have an older macbook pro (the one with a intel core 2 duo) but I don't know which kind of ssd it has. I checked system profiler but I did not see it. I have not upgraded it so I am assuming this is the default ssd. I want to also upgrade the ssd, but nor sure which one is good. I was thinking OCZ Vertex SATA II 2.5'' (not sure what size 50-480 gb).
Go to System Profiler > SERIAL-ATA > Then you will have the Model numbers - Just google them & you should get your drive!
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HT1338 How do you know what is installed on your MacBook Air? Which system?
How do you know what operating system you have?
Go to System Profiler > SERIAL-ATA > Then you will have the Model numbers - Just google them & you should get your drive!
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My Macbook Pro has been stolen
Someone broken my car and stolen my macbook pro tonight. Unfortunately, I just bought that one month ago.
I wonder the one year warranty will cover my lost. Also, does apple company can locate my laptop by the serial number or IP number?
I had a lot of information in my computer, what can I do????
Help Me" wonder the one year warranty will cover my lost"
No, the warranty does not cover loss due to theft or any other cause. the warranty is to cover parts that fail, not stolen computers.
If you have insurance on your car it may (or may not) cover it. If your car was parked at home when this happened your homeowners insurance may (or may not) help.
This is a law enforcement matter.
Sorry to hear of you loss. -
Hey guys, so I recently had my macbook pro stolen. I had my find my mac turned on and i was wondering if i could still track my laptop if the thief wiped my hard drive and the recovery partition, but if they reinstalled the mountain lion osx from the internet recovery would that erase the find my mac feature? Thank you guys for all the help. Just doing what i can to try and retrieve my laptop. Thanks
Yes, if the wiped the drive Find My Mac would no longer work. The can't reinstall Mountain Lion without your Apple ID or an Apple ID of their own.
OS X Lion- About Find My Mac
Apple - Support - iCloud - Find My iPhone, iPad, iPod touch, or Mac -
My MacBook Pro has been stolen. I have it's serial number. How can u help mr?
How can I get my stolen my MacBook Pro?
I have it's serial number & it has password.Unless you have activated 'Find my Mac' there is nothing you can do except call your insurance company and the police.
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It's been 1 month, my MacBook Pro was stolen. I keep on checking the "find iPhone" app but no luck, I also have used "prey" app same thing. I haven't given up, is there anything I can do.
i Read some of the peoples stories and saw that it takes like years to get your mac back.Hey Angel88.la,
Thanks for using Apple Support Communities.
Having a product stolen can be a very frustrating situation for sure.
Reporting a lost or stolen Apple product
http://support.apple.com/kb/HT2526
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
Important: If you lock a Mac, you may not be able to locate it, and you won’t be able to erase it remotely
Have a nice day,
Mario
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