What to do when:

Error message 101 during download?

See the following help document:
Error 10# (any #) : Troubleshoot Adobe Download Assistant :
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_2

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I am changing from Word to Pages. I have created my custom template with all my styles etc and that is what comes up when I go for a New Document. Fine. How do I get it to use the same Custom Template when I use Pages to open a Word document?

I am changing from Word to Pages. I have created my custom template with all my styles etc and that is what comes up when I go for a New Document. Fine. How do I get it to use the same Custom Template when I use Pages to open a Word document?

The template is a document in itself, it is not applied to an existing document whether it is a Pages document or a Word document converted to a Pages document.
You would need to either copy and paste content, using existing styles, or apply the styles to the converted Word document.
You can Import the Styles from an existing document and those imported Styles can be used to override the current document's styles:
Menu > Format > Import Styles
The process is simplified if the styles use the same names, otherwise you will need to delete the style you don't want and replace it with the one that you do want when asked, then the substitution is pretty straightforward.
Peter

What to do when trying to log into my iCloud and it says "this apple iD is valid, but it's not an iCloud account"?

What to do when trying to log into my iCloud and it says "this apple iD is valid, but it's not an iCloud account"?

If you have not already created an iCloud account elsewhere you cannot do so on PC, and that is the error message you will get. You can create an iCloud account on a Mac or an iOS device and then you should be able to sign into it in the iCloud Control Panel in Windows.

I synced two of my email accounts via gmail's POP3 thing. But now my iphone's gmail inbox shows a random selection of emails (not most recent ones that are in my inbox). How can I make my iphone inbox match what I see when I log on using a PC?

I synced two of my email accounts via gmail's POP3 capabilities. But now my iphone's gmail inbox only shows a random selection of emails (i.e. right now it is May 31, 2013 but the emails in my inbox are a couple from Nov 12, a few from Oct 12, and then some way older than that and so on.When I log into my gmail from a computer, I see all my emails in the logical, standard order. How can I make my iphone inbox match what I see when I log on using a PC?

If you're trying to decide between using POP and IMAP, we encourage you to use IMAP.
Unlike POP, IMAP offers two-way communication between your web Gmail and your email client. This means when you log in to Gmail using a web browser, actions you perform on email clients and mobile devices (ex: putting mail in a 'work' folder) will instantly and automatically appear in Gmail (ex: it will already have a 'work' label on that email the next time you sign in).
IMAP also provides a better method to access your mail from multiple devices. If you check your email at work, on your mobile phone, and again at home, IMAP ensures that new mail is accessible from any device at any given time.
Finally, IMAP offers a more stable experience overall. Whereas POP is prone to losing messages or downloading the same messages multiple times, IMAP avoids this through two-way syncing capabilities between your mail clients and your web Gmail.
That is from the page that you linked- does highlighted part of message ring a bell?

What is happening when recovered files show up in my trash everyday. These files are recovered from my Iweb.

What is heppening when folder entitled "Recovered Files" show up in my trash daily for the last 3 days?
They are apparently recovered art thumbnails from my I web.

Annoying, but nothing to worry about.
Sometimes the OS just tries to rescue files you've trashed.
It will happen almost every time if they were built-in templates (but the Application will replace them anyway)
Just empty the trash.

Looking for an app that I can save what I highlight when I am reading an article without having to copy and paste

Looking for an app that I can save what I highlight when I am reading an article without having to copy and paste

I looked at Bento and at first glance I think it would do everything I want it to do, then I saw a review or something from a customer that indicated the information in Bento could not be exported (say to send out a mailing). I may want a program that can do that as well, is there one out there? If not it does look like Bento will work. When you save a picture to a customer in Bento can you open it up full size?

I have Itunes on my computer, however its an older version and it says I can no longer update it. My problem is im considering buying an Iphone 5, but if it is running on a new version what will happen when I sync it to my itunes account?

I have Itunes on my computer, however its an older version and it says I can no longer update it. My problem is im considering buying an Iphone 5, but if it is running on a new version what will happen when I sync it to my itunes account?

aimzpoo wrote:
I have Itunes on my computer, however its an older version and it says I can no longer update it.
Highly unlikely that it says any such thing.
Try telling us exactly what version of iTunes is installed and what if any messages appears when trying to update it.
What Operating System is the computer running?

What's happening when i turn on my laptop it's blinking, I need to shut down or restart again. Please help!

What's happening when i turn on my laptop it's blinking, I need to shut down or restart again. Please help!

Hello Melophage,
Thanks. Done..:)
BTW, I got another issue, hope can help me, I'm updating my OS X maverick to new one 10.9.2, while updating I need to restart my laptop to update, however i got this error message, "Install Failed! OS X could not be installed on your computer. The installer encounter an error that caused the installation fail. Contact the software manufacturer for assistance. Click Restart to restart your computerand try installing again." I did that so many times, unfortunately, nothing happens. This is the 1st time Ive ever encounter that issue while updating my Mac. Now, i cannot even go to my main menu, coz everytime I turn on my laptop it's shows the updating process and go back to failed installation. Thanks.

What's happening when Word opens and saves a document?

Hello,
I got very unspecific question, but I don't know where to start. I have an open xml document which gets generated by a third party tool. If I open the document using open xml sdk it looks VERY different from how it looks like when I opened and saved it before
using Word 2013.
I'm trying to get an understanding on whats Word doing! From what I've seen it's doing some remodelling on the xml file, since it looks very different (other and way more descendants than before) and I would like to achieve the same thing using open xml.
Although this might be already to much information: The generated word documents contains html code with links to pictures. After Word has touched the file the picture is inside a drawing element, before it's not but in Word both versions look the same.
I'm thankful for any help you can give me.
Cheers Andreas
Regards Andreas MCPD SharePoint 2010. Please remember to mark your question as "answered"/"Vote helpful" if this solves/helps your problem.

Hi Cheers Andreas,
>> If I open the document using open xml SDK it looks VERY different from how it looks like when I opened and saved it before using Word 201
>> What's happening when Word opens and saves a document?
This forum is discussing about Open XML developing. This is not exactly an OpenXML SDK questions. To be frank, I do not know exactly what Word opens and saves a documents either (this is the implementation details of the product).
If you are interested on it, the forum below might be more appropriate for you:
https://social.msdn.microsoft.com/Forums/en-US/home?forum=os_binaryfile
>> From what I've seen it's doing some remodelling on the xml file, since it looks very different (other and way more descendants than before) and I would like to achieve the same thing using open xml.
What do you mean by “other and way more descendants”? Do you mean that you want to add new nodes in the xml document? In my option, different objects in word have different nodes. You could refer the link below for more information about Word processing.
https://msdn.microsoft.com/EN-US/library/office/cc850833.aspx
If you have issues about OpenXML SDK, since it is a new issue which is different from your original issue, I suggest you post a new thread for the new issue in this forum. Then there would be more community members to discuss the question.
Best Regards,
Edward
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HT5622 What do to when you buy app and it doesn't work even though you are billed.

What to do when you buy an app and it doesn't work after you were billed

Start a ticket here: http://expresslane.apple.com
Go to iTunes, iTunes Store.

What is better when converting analog video for FCE, Canopus100/110/300/or5

All,
What is better when converting analog video for FCE, Canopus100/110/300/or500? I have a new MACPRO with FCE HD and I wanted to convert some of my older video that was recorded on a HI8 Camcorder... Thanks.

I have the ADVC-100 (older model) and ADVC-110. They are identical except that the ADVC-110 does not come with an AC power adapter. Currently sells for about $220USD. If all you need to do is convert from HI8 tapes, the ADVC100/110 will do the job quite nicely.
The ADVC300 adds some enhancements for video signal cleanup, but at a higher price. Currently sells for about $450USD. The ADVC500 is overkill for home use.

VERY FRUSTRATED!!! Downloaded latest itunes on my PC, connected ipad 2, registered device. It says follow onscreen instructions. What instructions. When I turn on my ipad I get an itunes icon with an arrow and a connector cord. Can anyone help me???

VERY FRUSTRATED!!! Downloaded latest itunes on my PC, connected ipad 2, registered device. It says follow onscreen instructions. What instructions. When I turn on my ipad I get an itunes icon with an arrow and a connector cord. Can anyone help me???

hi Yojoeyo,
i have the same problem. did you figure it out? it looks like no one replied to your questions.
Derek

Can you please tell me what to do when I change a file from PDF to word and it comes up with headers

Can you you please tell me what to do when I change a file from PDF to word and it comes up with headers and footers. I do not want the headers and footers but I need the information so that changes can be made in them - There are over 80 pages in this document and every page had a header and footer. The document did not have any headers and footers when it was first typed out.

Good day,
Try converting the document to a .doc format instead of .docx.
If that doesn't resolve the issue, please share the file with us via the File Conversion Issue form. Be sure to reference this forum thread in your description so we can circle back on the issue.
Kind regards,
David
Adobe Systems

How do I create a DVD with no theme, i.e., it plays what was recorded when inserted in the player?

How do I create a DVD with no theme, i.e., it plays what was recorded when inserted in the player? Nothing extra, just the recorded content.

Hi
No Menu on DVD
from. Mishmunken
How to create a DVD in iDVD6 without menu (there are several options)
1. Easy. Drop your iMovie in the auto-play box in iDVD's Map View, then set your auto-play item (your movie) to loop continuously.
Disadvantage. The DVD plays until you hit stop on the remote
2. Still easy. If you don't want your (auto-play) movie to loop, you can create a black theme by replacing the background of a static theme with a black background and no content in the drop-zone (text needs to be black as well).
Disadvantage. The menu is still there and will play after the movie. You don't see it, but your disc keeps spinning in the player.
3. Still quite easy but takes more time. Export the iMovie to DV tape, and then re-import using One-Step DVD.
Disadvantage. One-Step DVD creation has been known to be not 100% reliable.
4. (My preferred method) Easy enough but needs 3rd party software. Toast lets you burn your iMovie to DVD without menu - just drag the iMovie project to the Toast Window and click burn.
Disadvantage. you'll need to spend some extra $$ for the software. In Toast, you just drop the iMovie project on the Window and click Burn.
5. The "hard way". Post-production with myDVDedit (free-ware)
Tools necessary. myDVDedit ( www.mydvdedit.com )
• create a disc image of your iDVD project, then double-click to mount it.
• Extract the VIDEO_TS and AUDIO_TS folders to a location of your choice. select the VIDEO_TS folder and hit Cmd + I to open the Inspector window
• Set permissions to "read & write" and include all enclosed items; Ignore the warning.
• Open the VIDEO_TS folder with myDVDedit. You'll find all items enclosed in your DVD in the left hand panel.
• Select the menu (usually named VTS Menu) and delete it
• Choose from the menu File > Test with DVD Player to see if your DVD behaves as planned. If it works save and close myDVDedit.
• Before burning the folders to Video DVD, set permissions back to "read only", then create a disc image burnable with Disc Utility from a VIDEO_TS folder using Laine D. Lee's DVD Imager.
//lonestar.utsa.edu/llee/applescript/dvdimager.html
hope this helps!
From LynnLU USA
www.mediasoftmac.com/dvd-creator-articles/convert-mov-video-to-dvd-on-mac.html#1 29
Yours Bengt W

What will happen when I restore my iPod?

I have a few songs that I downloaded from the iTunes store, and cannot get them off my iPod Touch. See this thread for full discription of the problem.
https://discussions.apple.com/message/16745511#16745511
Anyway long story short, what exactly happens when I restore it. Do I lose my photos, emails, contacts. Will all of the songs be deleted so I could re-sync them from my computer, the way I want them?
Can I also re-sync all my other stuff back to the iPod? This part is important to me.
Or would it be faster to go to an Apple store and have them delete the songs, @ 100km from my house.
iPod Touch 4th Gen 32GB - iOS 5.0.1 - iTunes 10.5.1.42 - Windows 7 x64

See Here
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137
About Backups
http://support.apple.com/kb/ht1766
Also, See Here...
http://support.apple.com/kb/HT4946

I have an iBook G4 10.4.11 and an iPhone 3GS. Currently they sync. What will happen when I move my .mac account to iCloud?

I have and iBook G4 10.4.11 and an iPhone 3GS. Currently they sync. What will happen when I move my .mac account to iCloud?

They will stop syncing with no workaround unless you sync by plugging the phone into your computer using a USB cable.

What to do when:

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