What to do with the message: Activating embedded security chip

Hello,
I've been using a dc7800 for a couple of months without problems, running Windows 7. As the machine had only 1GB RAM, i added two modules of 1GB each last week. Apparently one of the modules is faulty, as the pc would not boot with both modules inserted.
I swapped the modules a couple of times to find out which one was giving the culprit - i removed power from the pc, changed the modules and powered it on again to see if it would boot ok now.
Now, after a few times the message "Activating embedded security chip" appeared on screen every time i powered on the pc. The message stayed for a couple of seconds, then the pc restarted and the message reappeared and so on.
Pressing F10 during boot resulted in a "301 Keyboard error message" together with the "Activating embedded security chip" message, again with a restart after a few seconds.
In an attempt to solve the problem i reset the cmos by pressing the internal switch for 5 seconds. Since then, after powering up the pc i only see "F1 Accept" and "F2 Cancel" on the screen, but keyboard input is not recognized.
Again, the pc restarts after a few seconds.
I upgraded the Bios to v1.32 some time ago, but i have never touched the TPM settings in the bios.
Any suggestion to solve this annoying problem is much appreciated!
Kind regards,
Ruud

Hello ruudk,
In order for us to accurately help you resolve your issue, I will provide you the link to our commercial forum. Because this PC is a commercial unit they would be able to assist you better, you have actually posted to our consumer forum. When you click on the link it will place you right where you need to be. It is possible that you may have create another profile as well.
Commercial Forum
Thank You
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

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