What type of reports generally a support consultant maintain and report?

HI,
What type of reports generally a support consultant maintain and report?

HI,
What type of reports generally a support consultant maintain and report?

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    Hi all,
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    This is what I have;
    RMSTEST =
    (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.3.12.111)(PORT = 1521))
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.3.12.112)(PORT = 1521))
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.3.12.113)(PORT = 1521))
    (LOAD_BALANCE = yes)
    (CONNECT_DATA =
    (SERVER = DEDICATED)
    (SERVICE_NAME = RMSTEST)
    LISTENERS_RMSTEST =
    (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.3.12.111)(PORT = 1521))
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.3.12.112)(PORT = 1521))
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.3.12.113)(PORT = 1521))
    RMSTEST3 =
    (DESCRIPTION =
         (ADDRESS = (PROTOCOL = TCP)(HOST = 10.3.12.113)(PORT = 1521))
         (CONNECT_DATA =
         (SERVER = DEDICATED)
         (SERVICE_NAME = RMSTEST)
         (INSTANCE_NAME = RMSTEST3)
    RMSTEST2 =
    (DESCRIPTION =
         (ADDRESS = (PROTOCOL = TCP)(HOST = 10.3.12.112)(PORT = 1521))
         (CONNECT_DATA =
         (SERVER = DEDICATED)
         (SERVICE_NAME = RMSTEST)
         (INSTANCE_NAME = RMSTEST2)
    RMSTEST1 =
    (DESCRIPTION =
         (ADDRESS = (PROTOCOL = TCP)(HOST = 10.3.12.111)(PORT = 1521))
         (CONNECT_DATA =
         (SERVER = DEDICATED)
         (SERVICE_NAME = RMSTEST)
         (INSTANCE_NAME = RMSTEST1)
    )

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