What were the site designers thinking?

Please tell me, what were the site designers thinking when they redesigned the Adobe.com site? 
I mean, I"m not un-savvy in the world of technology.  I've been using it for nearly 20 years professionally.  I write code, I engineer solutions, I even do reverse engineering on various technologies (software and hardware).  However, the new site is so horrible to navigate, that simply finding the products I already own is nearly impossible.  There's no "my downloads" or "My software", or even a "serial numbers for my crap" menu.  Instead, there is a beautiful, but largely non-functional, set of menus, all perfectly aligned to the pixel for my particular browser and window dimensions. 
The level of frustration with this approach is ridiculous.  Sure, it looks great, but there is a decided lack of functionality.  Even the search feature takes me to the trial downloads, not the main "All downloads for things I've already had the misfortune of purchasing". 
Seriously Adobe, get it together and think about what your returning customers might need.  Not what your art school instructors might want to see as a new cutting edge concept site layout.  The site is beautiful, but REALLY LACKING in all the normal functional elements that a typical end or enterprise user would like to see.  Counter intuitive would be the nicest way to describe the product access features.  Please fix this. 

This is the development forum for Adobe Business Catalyst - The website solution and for it's development.
You should only have access here if your on the BC development program and this has no relevance to the Adobe Site itself, the BC team has no involvement on that.

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