What would cause the printer to only print text in microsoft word but no images

i have a  hp deskjet D1320 printer, windows xp operating system, and i have always printed greeting cards from microsoft word by inserting an image and then printing it with the printer set to duplex(2sided)printing option, so after you print the image you flip the card around and then print the text on the inside of the card. now the printer does not print any images when i insert the image and then click print it just runs 1 piece of paper through the printer and stops but it will still print text just fine, does anyone know what would cause this type of an issue?
                                                              thank-you,
                                                                                 hwnugent

Hi there hwnugent,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on. Let us know the results.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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