Whats i can do , iforget the Secret Questions?

Hello ,
How i can reset Secret Questions for my apple id coz i recharge my account but when i wanna bye any atems in apple store its require answer for the quastion and i forget  
I wanna help please ,
Thanx

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Similar Messages

  • How can I restore the secret question for my Apple ID?

    Hello,
    Yesterday I try to get a new app in da AppStore, when I buy the aplication said I need comprobate my Apple ID, ok, i write my Apple ID password and my iPhone sends me to the secret question verification, when I write my secrets questions have an error, I try everything but I can't answer correctly, please help.

    http://support.apple.com/kb/HT5312

  • How can I change the secret question email address?

    I have the wrong email to send the secret questions to. If anyone can help me won how to change the email to these questions that would be greatly appreciated. Thank you in advance for taking time to help.

    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • How can I change the secret question rescue email?

    To rescue my secret question I have fill in an email that I already cancelled on yahoo in the past. Nw I wish to reset my secret questions but I can't because Apple keep sending the reset mail to that Yahoo email I don't long have and I don't get to see the option to change that rescue email for one I am using right now.
    And I need this in other to pay apps I wish to buy on my new Ipad.
    How can I solve this problem?
    Please help!!!!!!

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (120756)

  • TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • HT5312 What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

    What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can i change my secret question if i forget the answers

    Dear Apple community,
    Please help
    how can i change my secret question or more clearly if i forget the answers to my secret question some how? What is the procedure to get it changed.
    Thanks

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109738)

  • I've lost my answer to the secret question How can I bring it back

    I bought a card store and I charge it and when i want to carry the program it asked me to answer the secret question . but I do not remember . what can I do?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

    I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

    You won't be able to view and/or change your rescue email address until you can answer your security question(s). If you only have one security question then you should be able to reset it according to http://support.apple.com/kb/HT6170 :
    Reset your security questions
    Go to My Apple ID (appleid.apple.com).
    Select “Manage your Apple ID” and sign in.
    Select “Password and Security” on the left side of the page.
    If you have only one security question, you can change the question and answer now.
    If you have more than one security question:
    Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
    Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers. Didn't receive the email ?
    After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
    If you have more than one question then as you can't remember your rescue email address then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT201303 I forgot to answer the secret question what is the solution

    I forgot to answer the secret question what is the solution?

    Have you tried the methods described here in this link: Apple ID: All about Apple ID security questions  ?
    If that is impossible for some reason, you need to contact Apple and ask them to help you to reset them, see this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
         Apple ID: Contacting Apple for help with Apple ID account security
    Explain, that you need help with an account security problem.
    You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html
    -- Léonie

  • Hello Forget the secret questions and answers, i need to buy some applications, I can reestablish?

    Hello
    Forget the secret questions and answers, i need to buy some applications, I can reestablish?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I forgot the answer to the secret question. What do I do?

    I forgot the answer to the secret question. What do I do?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I am not able to change my password. I obviously forgot the answers of the secret questions. I tried by email, but received no email. What to do?

    I am not able to change my password. I obviously forgot the answers of the secret questions. I tried by email, but received no email. What to do?

    I have the same problem -- no email arrives when I try to reset my password.
    I'm syncing my iPhone 5 to iTunes and keep getting messages about all the content that will not sync because "not authorized."
    So I try to login to my Apple ID
    - password is wrong
    - follow the link to reset password
    - chose "send email" but no email arrives (I even check 'junk' folder to be sure)
    - go back to reset password and try "Answer security questions"
    - says my DoB is wrong but I'm sure DoB is correct and there's no way forward
    So what is the solution? Re-purchase all the content that won't sync?

  • HT5787 I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved

    I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved

    Call your contry's number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • TS2446 What do you do if you get a new apple device but can't remember the security questions?

    What do you do if you get a new apple device but can't remember the security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101680)

Maybe you are looking for