Whats the difference between the activation date &...

Ive been given an activation date of the 7th but the engineer appt is for the 14th!
What is there to activate if there is no line? 
Solved!
Go to Solution.

The activation date will be when the exchange equipment is activated, in some cases if the external cabling exists there will be no need for the engineer to attend. So check your line after the 7th and if it works call the service dept back as you then may not need an engineering visit.
You may also get a reduction on the installation cost.
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