Whats the use of definig the task assignment ....

I ve a question that what is the need of assigning the possible agent again after v assigned the agent in the agent type...
Really for a task , first i assigned the USER , then what i did is assigned a possible agent by clicking the agent assignment icon in the task properties tab and then i checked the check box for GENERAL FORWARDING ALLOWED, assigned the agent type by clicking the create agent assignment icon ..i
choosing the user....and i mention an existing user there
then i test run the workflow passing the instance ...but the workitem is not getting into anyones in box.... can anyone explain the usage of that and what happened on what i did....
thanku...

I am not sure if I got it correctly:
1. You have assigned a particular user as an agent for a workflow step (he should become an agent at runtime).
2. As possible agent assignment you have chosen 'General forwarding not allowed' checkbox.
If that's the case, the possible agent assignment is still missing. I.e. whoever receives the workitem can forward it to anybody, but noone can receive it.
You have two options:
1. Declare a task as a general task.
2. Maintain the possible agent assignment: assign at least your user as a possible agent.
In this scenario I would opt for 1.
And to answer the question what is the use I would give some examples:
1. You assign particular agents to the WF step. You declare a task as general task.
This is most commonly used. Works as described above.
2. You don't make an assignment at the WF step level. You declare limited number of possible agents for a task.
Merely used. All possible agents will receive a task. Can they forward? This depends on the settings of a task (forwarding allowed).
3. You assign particular agent to the WF step. You declare possible agents (e.g. by assigning a PFCG role). You declare, that general forwarding is not allowed.
Appropriate agent will receive a task and he will not be able to forward it to somebody who is not authorised.
Some other combinations are possible, but not always make sense.
Regards,
Michal

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