Whatsapp is opening but not able to send and receive chats on my q5

Whatapp is opening but not able to send and receive chats on my blackberry Q5

Reboot the device....
Restart: Press and hold the upper edge power button about 20-30 seconds, ignore the 3-2-1 timer and hold until the screen goes black and you see the red LED.
or
Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.
Now, try again.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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My wife and I share the same email address and Apple ID. We are not able to send and receive Text Messages to one another.

My wife and I share the same email address and Apple ID. We are not able to send and receive Text Messages to one another. Is the cause of this because we share the same Apple ID? Will we have to set up 2 separate primary email addresses to be able to send and receive Tex Messages to one another? Like I said, we share the same email address and woul like to keep it that way to keep up with our email together. Is there a way to by-pass having to set up 2 primary emaill addresses if this is the problem?
Thanks.

go to the settings and turn off imessage
but that don't change the issue that you will never be able to facetime eachtoher
the appleID is really meant as the handle that identify you it was not meant to be shared
but can see that people may want to do not buy apps more then once

Hello! Im having problems about my Iphone showing NO SERVICE on top. Im not able to send and receive msg, same with calls

Hello Guys! I hope someone could help me, Im having trouble with my phone's signal, I am not able to send and receive msgs, same as make calls and receive calls. At first, my phone is working fine (iphone 4, iOS 7.0.4) and all of a sudden, my text messages are not getting through, and I noticed that my phone shows NO SERVICE, I refreshed the phone by turning it off and turning it on after a couple of minutes, it worked. My phone is okay again after that, Im able to send and receive messages again. But after few hours, the problem came again. NO SERVICE sign is displayed again, but this time after refreshing the phone nothing good happened. I tried almost every possible thing I can to fix it but it doesn't work. What should I do.
Thank you

Hey Clara,
These are the recommended troubleshooting steps to resolve No Service issues on iPhone:
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Turn iPhone off and then on again.
Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
Update your iPhone to the latest version of iOS.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Restore the iPhone.
If you are outside the United States, please also follow these steps:
Go to Settings > Carrier > Automatic.
If the phone registers any carrier network, Settings > Carrier will be present.
If the Carrier option is missing in Settings and you are outside of the Unites States, please contact Apple for support and service options.
Set the option for Automatic to off.
A list of potentially available carriers appears after about two minutes. If the device is locked to a carrier, it may connect only to the carrier network to which it is locked. If the device displays carrier networks, then the device is working as expected.
Set Settings > Carrier > Automatic back to on.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause these symptoms.
from: iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Welcome to Apple Support Communities!
Take care,
Delgadoh

Can calendar entries from an iPhone be pushed up to the cloud for iPad and computer updating? My phone only seems to be receiving updates from the cloud, but not able to send them.

Can calendar entries from an iPhone be pushed up to the cloud for iPad and computer updating? My phone only seems to be receiving updates from the cloud, but not able to send them.

Under Settings->Mail, Contacts, Calendars, What do you have set for the Default Calendar? Personal?
If you don't have it set to a Cloud Calendar it will only create the entry locally. You would need to select the iCloud Calendar specifically when creating the Calendar entry to have it sync.
Otherwise set your default calendar to be the iCloud Calendar so all entries are created there by default. And as such get synced to other devices.

HT3529 I am confused about messaging. Shouldn't I be able to send and receive messages with cellular data off? I can usually send the message, but often do not receive messages until I either have wifi or turn cellular on.

I am confused about messaging. Shouldn't I be able to send and receive messages with cellular data off and without wifi? I can send the message but often do not receive messages from others, iPhone or other, until I turn on cellular or wifi.

Depends on the type of Message.
SMS messages will send and receive with data off. and while you can guarantee you send using SMS you cannot guarantee that whoever replies to you does also. They may be replying thorugh iMessage if they are using iPhones.
However Android should be sending through SMS.
You can turn off iMessage if you want to, though people with limtied SMS text messaging in their plans may not appreciate it, and stop messaging you.

I have an iphone 4s. able to receive all the incoming mails but not able to send mails through this iphone 4s. please help.

I have an iphone 4s. able to receive all the incoming mails but not able to send mails through this iphone 4s. please help.

delete and reinstall the email account.

I am using iphone4 and recently updated to 7.0.4 from then onwards having issues with phone book. It will open but not able to scrool up and down and all options are not working. Is any one facing same issues?

I am using iphone4 and recently updated to 7.0.4 from then onwards having issues with phone book. It will open but not able to scrool up and down and all options are not working. Is any one facing same issues?
Why apple also doing such kind of softwares? Cant they do testing before releasing the product?
Could any one help me out of this?
Thanks,
Rajesh

See this discussion...
https://discussions.apple.com/message/23731048#23731048

I used to be able to send and receive iMessages, now I can only send not receive. It's an iPad mini

I Used to be able to send and receive iMessages from my iPad mini, now I can only send iMessages and not receive them. It's the same withFaceTime, can FaceTime from the device but can't receive them.

Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Text on the iPad
http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Why am I not able to send or receive imessages?

I am wondering why I am not able to send or receive imessages anymore?

Try turning off iMessage, wait a couple of minutes, then turn it back on. If that doesn't resolve it there are additional troubleshooting steps here: http://support.apple.com/kb/TS2755.

Hi, imessages won't send from my macbook pro. I am still able to recieve them on mac. I am also able to send and receive on iphone. However on mac every time i press send (enter/return) it disappears, with no red '!' or anything. Any help?

Hi, imessages won't send from my macbook pro. I am still able to recieve them on mac. I am also able to send and receive on iphone. However on mac every time i press send (enter/return) it disappears, with no red '!' or anything. Any help?

Triple check the Outgoing Mail server info that you entered in your Mail account. If that area says the info is optional enter the outgoing mail server and your password anyway. Also if you have more than one email account check the server that is selected for the GoDaddy account and make sure it's the correct server for the account.

What settings do I need to use to be able to send and receive e-mails when away from home?

what settings do I need to use on an iphone4 to be able to send and receive e-mails when away from home?

Should be the standard Gmail settings, then: smtp.gmail.com
These settings will be configured automatically for you if you go to Settings > Mail, Contacts, and Calendars > Add Account > Gmail. Then enter your login info.
http://support.apple.com/kb/HT4810

My iPhone 5s will let me receive texts but not able to send

I can get texts sent to me and can enter the sender and my msg but not able to hit the send button.

Check with your carrier that your text plan is properly provisioned.
Check Settings > Messages >
     iMessage: ON
     Send as SMS: ON
     Show Subject Field: OFF

Have hotmail account on mac that will receive but not able to send. BT broadband

Hello out there, I am looking for help.
Very frustrated with hotmail account on imac. Since December 2013 I have been unable to send emails from my imac on my hotmail account. I receive them but cannot reply. If I sign into hotmail via safari I can send but there is no record of all my old emails. Totally helpless with computers and feel I must have done something wrong but cannot find how to put it right. Is it something to do withhotmail - outlook and my bt home hub router. Any suggestions welcome.

See the Troubleshooting sending and receiving OS X mail support document. Based on your description, your SMTP sending path is likely misconfigured. Either the user or password or SSL or not (SSL almost always on), or the server specification is incorrect. The SMTP sending path is not the settings that you'll first see in Mail.app preferences for the account and what you've probably reset dozens of times, that's the POP or IMAP receive path that you can see. The SMTP send path is buried beneath the Outgoing SMTP Server "edit SMTP server" setting within the Mail > Preferences > Accounts preferences settings. Anyway, follow the troubleshooting document, and confirm that your settings match those from your mail ISP.

Not able to send or receive SMS messages on iMessage on mac

When I first updated to Yosemite the new SMS feature on iMessage was working. I had to replace my home button and screen on my iPhone 5s and after that it stopped working. I am not sure if having that repair done on my phone has anything to do with my above problem. Please help

Hi Ralph,
Thank you for your reply.
Ok, I will try to explain myself better.
When I say:
- Messages, I am talking about the software to send and receive iMessages and SMS.
- iMessage, is the blue bubble
- SMS is the green bubble
Facetime is because if someones callsme and I do not answer quickly on iPhone, and the Macs are using the same network as iPhone, the VoiceCall pops ups and rings, and usually I activate the Facetime option (when is a iPhone). Sorry about this confusion.
So basically, a week ago, I could send and receive SMS, iMessage on my Macs to/from anyone.
Now, I just can send iMessages (blue bubbles with blue name/contact on top [TO:]) and I can't send SMS (text messages, green bubble), I receive error (red exclamation point) and the name/contacts on top [To:] are red.
And as I told, I think it might be because of the new iOS update with iTunes recovery. Because it is the only similar thing I can relate with "loyalchiver" (when an iPhone goes to repair, the restore it.) That's why I tried signout/in in all Macs, but still not working.
About the Text Forwarding function, I had searched and what I was getting was to go to Settings > Messages > Text Message Forwarding, but this last option didn't appear, so I thought this was because the pages/foruns that I was reading was for the version 8.1 and not 8.1.1 (Apple could change it, I don't know). But while I was trying to put this working, I had rebooted some where and when I saw your reply, I went again there, and I had the Text Message Forwarding option, so all I had to do was activating it. Thank you!
To "labelchiver", I am not sure how I did it, but try this:
1. close all applications running on background.
2. reboot your iphone.
3. go to Settings > Messages > Text Message Forwarding .
4. If you can enter there and your mac is linked, unlink it and link it again.
5. Hope it works for you
Once again, thank you for your help and I apologize for my confusions about the labels. Cheers!

TS2755 I'm not able to send or receive texts with certain people (non iphone users)

Does anyone know why I can't seem to send or receive texts to certain devices (non iphone devices)?

Hi, plusbelleange.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing an issue with sending and receive Messages from certain people. Here is a helpful troubleshooting resource that I would recommend going through. You may need to process these steps on all devices experiencing this issue.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H.

Whatsapp is opening but not able to send and receive chats on my q5

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