Whatsapp not connecting again through wifi once disconnected

Hello,
I have torch 9810 and I have problems using whatsapp. Whenever cell gets out of range of wifi or disconnected my whatsapp wont send or receive messages untill I hardset the phone.
Turning wifi off and then on is not solving the problem.
I don't have BIS and my data services are also ON in mobile network settings.
Can anyone help

Hi and Welcome to the Community!
first try those steps in the same sequence : (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
VIA | sdgardne
http://supportforums.blackberry.com/t5/BlackBerry-Curve/bbm-upgrade/m-p/2691673
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

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