Whatsapp Problems [Bold 9780]

whats app will not work on my blackberry bold 9780, it will only let me open it when once when i first install it, i get to the first stage where it wants me to enter my number, when i do enter my number and try and go to the next step it will say awating network, and will not move from that stage, ive had whatsapp open for 2 days now and it still says the same thing.
is there anythink i can do about this?
AJ

Check the below KB article -
KB29060 When attempting to install some applications, a 909 Authentication error message may be displayed
tanzim
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DISPLAY PROBLEM - BLACKBERRY BOLD 9780

Hi. I am having BB Bold 9780. I am facing a problem of DISPLAY on my handset. I can receive the calls, messages etc but I cannot see the screen. I can only see the white light on it. I can connect it to my laptop and it can be detected also by laptop. Please help me with the solution for the same ASAP. Regarsd,PJ

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If that fails to help, then I recommend that you attempt to boot into Safe Mode:KB17877 How to start a BlackBerry smartphone in Safe ModeIt may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
Next think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
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Bold 9780 Notes sync with Macbook

Hi,
The trackpad on my Bold 9780 has stopped working making me unable to read any messages/emails and browse the phone. I have managed to back up the phone with the blackberry desktop software on my mac, however I am having problems with the 'notes' section. I did a full back up and notes sync, but 'merged' it to ensure that nothing is lost from my phone or my Mac notes.
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Hey Mikey411,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of Mac OS X are you running? Do you synchronize your data with Microsoft Outlook or Entourage?
Normally the notes will be saved in the Notes applications or in Outlook/Entourage?
Do you get a specific error when you try to restore or backup the notes?
I look forward to your reply.
Cheers.
-ViciousFerret
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Bold 9780

I am having problems synching my new Bold 9780 to my PC. It works on another PC with Vista and my laptop with Windows 7 but my 3+ year old PC on XP does not synch. Its gets to initiallizing then freezes. My IT support say it maybe an issue with the spec of the PC which is:
XP Version 2002
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Hi paulwalden
Your computer will support newer versions of the BlackBerry Desktop Software. I would recommend installing the latest version available from www.blackberry.com/go/softwaredownloads.
Thanks
-CptS
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BB Bold 9780 OS6

I recently purchased a Bold 9780 OS6, and encounter problem when using browser; i.e. Access Blocked. With my previous Bold 9700, such problem can be solved when one change the browser setting to internet Explorer instead of BB Explorer. Please help.

hello saieej and jijeshjpillai,
can you confirm that you are using corporate devices? If so, I think you are not able to change the browse in OS6 as you could in OS5. You need to use another browser like Opera or Bolt or the specific BlackBerry Browser provided by your carrier.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Bold 9780 v6.0.0.448 / Unattended reboot under bad communication conditions !

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Best regards
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It does NOT continuously reboot, it does RANDOMLY REBOOT when the communication links are weak.
I already tried another sim, another battery pack, another BB (from 9700 to 9780), another BB os (v5 to v6)...and I still have this very unfair problem.
The closest KB article I found regarding this situation is :
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Disappear of application world after upgrade in Bold 9780

i have Balckberry Bold 9780 and 3 days Ago After upgrade App world i found the App Icon disappear although the program allreday installed.i tried many things like:
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regards
[email protected]

mohamed85 wrote:
Thanks so much for ur help but can u give me direct link to download V 4.0.0.55
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Hi mohamed85
Welcome to BlackBerry Support Forums
The link provided above is the link to download App World ver.4.0.0.55. But if you are having problem then try it :
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Please try it again ,i hope it will work.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry Desktop Manager 6.1 stops works when I connect by bold 9780

Hi
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Same problem here but I can't find a solution anywhere.
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Install it manually
https://support.apple.com/kb/DL1573
You might have to run through this list of fixes to see what other problems might be casusing it to fail to install
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My blackberry bold 9780 bluetooth is not turning on. What is the solution to that,please?

Bluetooth problem for blackberry bold 9780,I need a solution please

This is the best fix for your device!
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Documents To Go 3.0.0.21 Problems on 9780 ...0.706

I am using a Bold 9780 curr. OS 6.0.0.706, I have downloaded Documents to go, but rather than launch it says net_rim_api sendmenu not found. Any sugestions??

Hi.. Welcome to the Palm forums. It looks like you have the answer so lets see if I can help you understand the directions. First it is saying you need to download the dataviz tech tool to your computer and then double click on the dataviztech.prc file to put it into the installer then when you sync it should be installed on your device. You use the dataviztech application on the device to uninstall and then do a soft reset.
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Post relates to: Centro (Sprint)
Message Edited by rhaw on 11-04-2008 10:11 AM

BOLD 9780 switch to Q 10

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Can anyone offer some advice/help?

Install Link from here:
http://www.blackberry.com/link/
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Transferring Contacts from a BB Q10 to a BB Bold 9780

I have a Q10 with one provider ( Telus) and also have a bold 9780 with another provider ( bell mobility) . I will be stopping to use my Q10 and need to transfer my contacts to my Bold 9780. How can this be done??

There is no method of transferring data from a BB10 device to a BBOS device. Unless you sync the data to Outlook or to an email account wirelessly there isn't a way to transfer.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

BB Bold 9780 OEM Case

Got my Bold 9780 a few months back (Bell Mobility) and find that already the inside felt is separating and peeling away from the case.. wondering if anyone else is having the same issue..

Not much you can do really. I ended up going back to my old (and much better quality) Roots case. It's probably a couple of years old and I've been wearing it all summer (while riding my motorcycle no less) and it's still going strong..

How do I transfer backup data from Bold 9780 to Q5

I just got a Q5 and tried to restore backup from Bold 9780 usink Link but it said the software was not compatable. Any other options axailable?

Entering http://blackberry.com/deviceswitch we will obtain the necessary information. However, I can explain in three simple steps:
Download BlackBerry Link. http://us.blackberry.com/software/desktop/blackberry-link.html
Connect your old BlackBerry BlackBerry and wait for support information link.
Finished the back unplug the old BlackBerry and connect the new BlackBerry Z10 or Q10 to restore the information.
It's that simple.
That information supports BlackBerry Link
With BlackBerry Link can do a full backup of our old BlackBerry to a new BlackBerry Z10 or Q10, to be specific we can support:
Contact.
Files (photos, music, documents).
calendar information.
Annotations and tasks.
BlackBerry Contacts mesenger (BBM)
Browser bookmarks and folders.
Configuracines alarms.
Text messages, PIN, MMS.
Wireless profiles.
As you can see, moving from a current BlackBerry OS 5, 6 or 7 to BlackBerry 10 by a Z10 or Q10 BB is only with BlackBerry brainer Link.
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Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
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Whatsapp Problems [Bold 9780]

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