WhatsApp update - error code 80073cf9

Hi, everybody
I'm facing this error in my Whatsapp updating.
My Lumia 920 crashed while I was watching a vindeo at You Tube website, but I didn't know that my Whatsapp was updating when I had to do a soft reset (hiting the three buttoms). When it restarted, my WA was crashed. I uninstalled and this error appeared and I couldn't reinstall it anymore...
Does anyone know if I have any option before I format my device?? Please, let me know, 'cause I use it for professional purposes!
Thanks in advance!
Moderator's Note: The title of this post has been edited as it was moved from an existing thread to a new one.

Hi fmaciel,
Welcome to the Nokia Support Discussions.
Were you able to solve this? If yes, that is great. If no, try to cancel the current download. Make sure that what you have under Settings> region are correct and are the same as what's used on your Microsoft account. To confirm that, sign in at https://account.live.com. By the way, do you have any pending app updates? Are you getting the same error code? Does it happen regardless of the internet connection being used?
We look forward to your reply.

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2.Please also post the steps you have followed to fix this issue.
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Stopping services pertaining to Windows Update
1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
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Registering DLL’s pertaining to Windows Update
1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT
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1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
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press ENTER after each command.
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Please try the steps above, if the step failed, please post the error or failure information.
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I'm aware (from searches across the internet) that error code 1 is typically found in phones with tampered hardware/software e.g. Jailbreak, unlock etc. My friend is not tech savvy and doesnt have a clue about these things so I'm sure the phone is 'as is'.
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Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.

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