Whatsup not working on Nokia Lumia 520

My whatsup installed properly but i m not able to chat with any body on it. It is not getting connected to Internet. My network is working fine

Hi DevkaranChomal,
Thank you for posting and welcome to the forum!
Aside from WhatsApp, do you also get the same issue with other internet-based apps? Do you get any error message when trying to use WhatsApp? Try testing the internet connection by visiting websites using the mobile browser. We recommend using WiFi if it's available, but it's best to try more than one connection to further isolate the issue.
If a simple rebooting didn't work, you may also remove the app and redownload it from the Store. To remove it, go to the App list, and then tap and hold on WhatsApp. Once it's redownloaded from the Store, try to log into your account and chat with your friends.
If the issue continues, it's best to contact the developer to report the issue. Check this link: WhatsApp support.
Let us know if this information helped you.

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First try rebooting by ressing and holding the vol down + power button for around 10 seconds. If it works, the phone should vibrate and restart. If this does not work you could try hard resetting, instructions as per link below. Faiuling that, you will need to get it to your local Nokia Care Point.
http://www.nokia.com/gb-en/support/product/lumia520/faq/?action=singleTopic&topic=FA141447

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Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

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Moderator's note: This post has been edited. Let us maintain the friendly & respectful atmosphere of the Forum.

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Hi Rudeboii2811,
Welcome to our community.
Only the network provider where the phone is locked with can unlock the phone. We suggest contacting them regarding this and the cost of it.
Have a good one!

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Moderator's Note: The subject was amended as the post was moved to the appropriate board.

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Whatsup not working on Nokia Lumia 520

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