Whcshdata.htm Contains No Mapping Information

I have a FM project linked to RH, but for some reason, some of the help systems I am outputting do not contain the mapping information (Topic IDs and Topic #s) in the whcshdata.htm file.
The book is a single-sourced FM project. All the FM chapters exist in one directory. But there are three FM book files used to create three different outputs. Many of the chapters are shared across books, some chapters are unique to a specific output. So, keep in mind that many of the chapters share the same topic aliases.
All of the FM books have been successfully linked in RH to create three help systems. In all three instances, when I open or export the default map file, all of the correct topic aliases are there.
However, when I compile the help systems as WebHelp output, only one of the three successfully generates the mapping informatoin in the whcshdata.htm file. In the other two systems, the whcshdata.htm file is there, but when you open it, no mapping information is contained therein.
I have followed the same procedure for all three systems/linking, so I don't have any clue why I'm not getting this data.
Can someone help? I'm on a deadline to deliver these projects and it's a big issue.
Thanks,
Douglas

Hi, sorry for the late reaction. I guess your post slipped trough.
Did you select the map file you want to use in your SSL settings?
Make sure you have selected all the map files you want to use or your output will indeed not have any CSH information.
Greet,
Willam

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Hi again,
We're using RoboHelp 9, and have had successful context sensitive page help in past releases. Suddenly, all the "page help" is gone, i.e., the user receives only the "home" page of the help, no matter what page is open.The whcshdata.htm files from the two versions look very different. Is there something the Help Author (user of RoboHelp) needs to do differently? I am clueless about the under-the-covers-workings of WebHelp and its deployment and I think we have generated all the mapping correctly. If not, what are we missing? We have a map file with all the right numbers.
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function addWindow(sWName,bBUseDefault,nWBOptions,sWBLeft,sWBTop,sWBWidth,sWBHeight,sWCaption,nWPa nes,nWPOptions,sWPButtons,sWPDefBtn)
gaWindow[gaWindow.length]=new CshWindow(sWName,bBUseDefault,nWBOptions,sWBLeft,sWBTop,sWBWidth,sWBHeight,sWCaption,nWPa nes,nWPOptions,sWPButtons,sWPDefBtn);
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SetCsh(7,"Easy_Search_DoseRange",1044,"easy_search.htm#DoseRange");
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Here is a sample of the latest whcshdata.htm that results in broken (or non-existent) mapping:
function addWindow(sWName,bBUseDefault,nWBOptions,sWBLeft,sWBTop,sWBWidth,sWBHeight,sWCaption,nWPa nes,nWPOptions,sWPButtons,sWPDefBtn)
gaWindow[gaWindow.length]=new CshWindow(sWName,bBUseDefault,nWBOptions,sWBLeft,sWBTop,sWBWidth,sWBHeight,sWCaption,nWPa nes,nWPOptions,sWPButtons,sWPDefBtn);
addWindow("NewWindow",true,0,"","","","","NewWindow",2,0,"toc|ndx|nls|gls","toc");
addWindow("PECS Help",false,4,"5%","5%","90%","90%","PECS 3.0 Help",2,0,"toc|ndx|nls|gls","");
None of the SetCsh() JavaScript methods that control the topics (Page Help) are being generated in this whcshdata.htm WebHelp file.
Can anyone tell me if there's something the RoboHelp Author needs to do differently?
Can anyone provide help for the developer?
Thanks in advance.
ArmadilloGrey

I believe your author is already looking at this here:
How Do RoboHelp 9 WebHelp Generated Files Handle Map IDs and Aliases?
(Actually, I've re-read the post and maybe you aren't sharing a login like I first thought. In any case, please keep all posts for the same question in one thread. You might like to have a look at the tips in this post: Before you post... )
Message was edited by: Amebr

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Whcshdata.htm Contains No Mapping Information

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