When a user rasterizes a color image in AI and copies into Excel and saves file the image is BW

When a user rasterizes a color image in Illustrator and then copies it into Excel and saves the file the image turns black and white. I uninstalled and reinstalled the whole suite already, deleted the perference files that i could find. and also look at the rasterizing settings they are the same as mine and another user. Any other things I can try? Where are the default rasterize settings stored at?

You can do a save for web and choose .png or ,jpg format. Uncheck transparency.

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I just bought a Dell Precision M3800 laptop - screen res 3840 x 2160 when I open photoshop the task bar and tools and layers etc are in 4pts size   I changed my % in my image in my control panel and if I go to open file the drop down boxes are in good pt

I just bought a Dell Precision M3800 laptop - screen res 3840 x 2160 when I open photoshop the task bar and tools and layers etc are in 4pts size   I changed my % in my image in my control panel and if I go to open file the drop down boxes are in good pt sizes how do I make the layers and tool bars bigger? Please help@

Windows will scale applications display or windows will not scale application display depending on how the application is coded. Photoshop is coded in a way that its display is not scaled by windows. Photoshop knows about your displays high pixel count not its resolution so it uses its pixels however it does not scale its UI to make it usable on your display. Other application let Windows scale their display output.   For example Microsoft default for is Surface Pro 3, 216 ppi display is to scale applications display up 150% so the surface pro 3 display which has 2160x1440 pixels a 216 ppi resolution look like at display with the user is using with 1440x960 pixels. The Application works like the display is 1440x960 and Windows scale those pixels to the displays using the displays 2160x1440 pixels the effectively changing it resolution to 144ppi rather than the actual 216ppi.
The reg update and external manifest file effectively tells photoshop its working on such a size display display some number of pixel wide and some number photoshop uses that as the display size in turn Windows scale those pixels to use the displays 2160x1440 pixels efector lowing its 216ppi resolution. Photoshop CC 2014 2X UI would be like using windows 200% option applications would be shown the are working on a display 1080x720 instead of the Surface Pro 3 2160x1440. Note that 1080x720 does not meet PS requirement of 1024x768. Photoshop UI would not fit on the Surface Pro 3 display..
Since you have a 4k display if you have CC 2014 you can use its 2x UI effectively Photoshop will be running on a 1920x1080 display and have half the resolution of you 4K display 3840x2160 pixels four native pixels are use as a single pixel.   1920x1080 pixels exceed PS requirement.

I am using Lightroom 5 and am hapy about it, but recently I hav encountered a problem when trying to edit an image in another program, i.e. Elements. I used the clone tool, saved the result and went back to Lightroom to open the image there. I did find a

I am using Lightroom 5 and am hapy about it, but recently I hav encountered a problem when trying to edit an image in another program, i.e. Elements. I used the clone tool, saved the result and went back to Lightroom to open the image there. I did find a second copy, but this is identic with the one I already had in Lightroom, and I can see noe result of the clone process.

At the moment I would say it is uncertain whether Acrobat is completely ignoring the change, or whether the changes you are making aren't affecting the ink density. I have a suggestion for a test you could make to see which is the case.
When editing in Photoshop just add a box or mark on the image, for your tests.
- If this box does not appear in Acrobat, you know Acrobat is not seeing the edit
- If this box does appear in Acrobat, you know the problem is that your tool for changing ink densities is not taking effect.

When I try to print an jpeg or png from Photoshop all it does is convert the image to a PDF & plop it on my desktop- it won't print the image. Any suggestions as to how to fix this?

When I try to print an jpeg or png from Photoshop all it does is convert the image to a PDF & plop it on my desktop- it won't print the image. Any suggestions as to how to fix this?

Yes, the printer is on, it’s selected in Printer Set-Up & I’ve never had this problem before. It’s definitely a Photoshop issue as every other type of file prints fine. I’ve uninstalled Pshop & am now reinstalling. Hope that will do the trick.

When I connect my Air to my Samsung TV, I am able to see the screen mirrored on the tv for a split second before the tv turns to static. This pattern then cycles over and over. I can't get the image to stay on the tv screen. Any ideas?

When I connect my Air to my Samsung TV, I am able to see the screen mirrored on the tv for a split second before the tv turns to static. This pattern then cycles over and over. I can't get the image to stay on the tv screen. Any ideas?

Try:
- Going to NF support site/contacting them
- Try a different adopter
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

InDesign (and other aps) won't allow PS to save file linked image

I frequently get the message "can't save the file because the file was left open/or it is in use" in Photoshop CS4. I originally posted this in the PS forum, but a moderator told me it should be posted here, because, as he says, "the OTHER application is keeping the file open when it should not be, and the OTHER application is preventing Photoshop from saving to the file".
The situation goes like this: I option-click on an image in ID CS4 to open it in PS CS4, and after I've edited it and attempt to save it, the above message pops up. However, it doesn't usually happen on the first option-click in ID, but rather after I've gone back to ID where it automatically updates the image, and I option-click on it for the 2nd or 3rd time. In Q7, its even worse—even if I delete the image and save the file, or if I close the related document—I still get the PS message. I have to quit Q7 to resolve the problem.
I work on full color images in the publishing field, with relatively large layered PS files which frequently need to be changed. Going back and forth between ID, Q7 and PS using their respective clicking on the image options expedites the design process. With not being able to save in PS for images linked to page layout applications, I am losing the ability to multitask in this area.
Also, what makes this "bug" so perplexing is that it doesn't always happen. For instance, yesterday while working in a file, I couldn't save ANY image in PS linked to the page layout app without quitting that app first. Later in the day, the problem disappeared, and I didn't have to quit the file. I have no idea what I did that caused it to "fix itself".
Anyone aware of any patch or practical workaround to this?

This message is a reply to the first "Spiers" reply to my post, not the one referring to Windows.
Which widget are you referring to? The mini icons to the right of my forum ID at the top are New, Your Stuff, History and Browse. None of these offer anywhere to go related to my post. They just dump you in another random area of the forums or to your own post or account history.
However, there is to the right, a sidebar that reads: "More Like This" which offers links to posts that DO relate to my problem. But, they DO NOT offer a solution. You, like the moderator in the PS forum, are basically telling me the same thing: Please take your issue somewhere else.
Why can't I get a direct answer, maybe like "Abobe is aware of the problem and is working on a patch" or "as obvious that it appears to be a CS issue, the problem is actually with OS X, etc." Don't give me the bum's rush.

Hi! I need help, today I connected my mac Book Air to a tv for a presentation and as soon as I conected it the image on my screen went bigger. And I cant find the way to put it back as it was before. The Images are too big! heelp

Hi! I need help, today I connected my mac Book Air to a tv for a presentation and as soon as I conected it the image on my screen went bigger. And I cant find the way to put it back as it was before. The Images are too big! heelp

Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario

Just got a Nikon D610 and CS5 for Mac can't open the images -- message says installed version of camera raw doesn't support the camera. Downloaded the Raw 6.2 update for Mac, but installation failed. Now what?

just got a Nikon D610 and CS5 for Mac can't open the images -- message says installed version of camera raw doesn't support the camera. Downloaded the Raw 6.2 update for Mac, but installation failed. Now what?

The D610 didn't get out-of-the-box RAW support until Photoshop CC.
You can either upgrade to CC or use the DNG Converter to convert and open your DNGs in CS5.

In iPhoto, how can I export images with the metadata - including the title and caption information - intact as part of the image?

In iPhoto, how can I export images with the metadata — including the title and caption information — intact as part of the image?

Check those boxes in the export dialogue - Exporting From iPhoto
LN

On receiving jpegs via email, sometimes they get corrupted, and there are horizontal blocks appearing on the image

On receiving jpegs via email, sometimes they get corrupted, and there are horizontal blocks appearing on the image that distort the image. Help???

Hi Bruce523,
Let's get to the bottom of this, your efforts are greatly appreciated! What is the software version on your device:http://vz.to/ZVhZsh ? I look forward to hearing from you soon.
Thanks for your contribution to our community forums,
AyaniB_VZW
Follow us on Twitter @VZWSupport

I dragged a cut out image from one photoshop document into another and now it is blurry. What to do?

I dragged a cut out image from one photoshop document into another and now it is blurry. What can I do to prevent this?

What is the resolution of the image that you "dragged"? The resolution is the number in pixels per inch (ppi). If you dragged a significantly lower resolution file into a higher resolution file, it could result in a blurry image.
see below:
For further reading of Key Concepts:
http://www.adobe.com/designcenter-archive/keyconcepts/articles/concept_resolution.html
You can determine the image size by choosing Image > Image Size
below you can see the pixel dimensions of my example image.
Resolution Basics:
Adobe TV- http://tv.adobe.com/watch/creative-sweet-tv/photoshop-resolution-basics/
http://tv.adobe.com/watch/visual-design/getting-started-09-resizing-an-image/
Adobe Help:
http://help.adobe.com/en_US/photoshop/cs/using/WSfd1234e1c4b69f30ea53e41001031ab64-7945a.h tml
-janelle

When I close firefox it warns me that I am closing multiple tabs. and will not let me save them. the only option is cancel or OK.

This just started. When I close firefox it warns me that I am closing multiple tabs. and will not let me save them. the only option is cancel or OK. When I say OK and restart Firefox all my tabs are going:-( This happens every time now. I know how to get my old tabs back but every time I close Firefox it always warns me that I am closing multiple tabs.
Tanks for helping me get me Firefox working correctly again
Jim

Do not use "Clear history when Firefox closes" to clear the "Browsing History".
*Tools > Options > Privacy: History: [X] Clear history when Firefox closes > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Using the "Show my windows and tabs from last time" setting is a more reliable way to restore session data.
* Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

How come when I sync my 4th gen. nano it says its syncing and when its done i disconnect it and go into music and it says no songs then i go into settings and it says i have 1.0GB free but theres no videos, no music, nothing on the iPod

how come when I sync my 4th gen. nano it says its syncing and when its done i disconnect it and go into music and it says no songs then i go into settings and it says i have 1.0GB free but theres no videos, no music, nothing on the iPod

http://discussions.apple.com/docs/DOC-5142

And 'can use for commercial purposes Gallaria the images in photoshop?

and 'can use for commercial purposes Gallaria the images in photoshop?
type print shirts

If the images belong to you or you are using images that you were given permission to use such as public domain images. The other requirement (as far as I know) is photoshop is not the student/teacher version.
There is an eula on the main web page of Adobe that you can read. Just search for it. Be specific with the search for example eula for lightroom or eula for Photoshop CC 2014.

I have Office 2011 which includes Word. Ever since downloading Mavericks, when I try to send a two-page word document, some recipients get only one page. Also sometimes when I burn an image from iPhoto on to a disc, only part of the image appears. Why?

I have Office 2011 which includes Word. Ever since downloading Mavericks, when I try to send a two-page Word document by email, some recipients get only one page. Also when burning an image from iPhoto (usually no larger than 1mb) on to a disc, only part of it appears. It appears to have been magnified so that only a part of the image appears. Can anyone enlighten me as to what is happening? And how to fix it??

I have Office 2011 which includes Word. Ever since downloading Mavericks, when I try to send a two-page Word document by email, some recipients get only one page. Also when burning an image from iPhoto (usually no larger than 1mb) on to a disc, only part of it appears. It appears to have been magnified so that only a part of the image appears. Can anyone enlighten me as to what is happening? And how to fix it??

When a user rasterizes a color image in AI and copies into Excel and saves file the image is BW

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