When accessing websites, why does a "Print" page appear?

When accessing websites, a "Print" page appears - this is the page which contains instructions for printing documents. I have to delete this page before I can access the website I am looking for.

Restore the default home page
* https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_restore-the-default-home-page
Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
* https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working.

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    John 
    [Personal Information Removed]

    Hi , Welcome to the HP Forums! I see that your printed page contains text that is not in the original. I am happy to help!  For further assistance, I will need some more information:  The Product/Model Number of your printer. (ie: HP Photosmart 7520, etc.) Follow instructions in this link. Finding Your HP Product Model Number.If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.If the printer is connected, Wireless, Ethernet, or USB.If the printer is able to make copies.If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.The name of the printer you are printing from.  In the meantime, if you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!  Please see this post, Want Good Answers? Ask Good Questions, by , so you can get the most out of these forums.   Hope to hear from you soon!  “Please click the Thumbs up icon below to thank me for responding.”

  • Why does "problem loading page" appear when i try to run firefox? I can access the relevent page via internet explorer but firefox cannot connect to the web/

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  • Why does my printer automatically go to send a fax when I just want to print?

    Why does my printer automatically go to send a fax when I just want to print?
    This question was solved.
    View Solution.

    Hi pa_tom,
    In your printers folder on your computer, is the default printer set to your printer, or your printer- fax?
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • Why does my printer not warn me when my ink is low?

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  • Why does the printer suddenly not recognise the computer

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    salkenward
    Welcome to the HP Community Forum.
    This issue is frequently caused by a driver malfunction although the problem could be just about anything.
    You didn't provide any information.
    The good news:  You can still help yourself and there is lots of help available, including -- in many cases -- the printer software for your computer so you can reinstall and be on your way again.
    Install Full Feature Software – Printer
    Take a look at the helpful videos if you need help with the installation.
    Take a look, too, at the Troubleshooting / How-to / Solve a problem sections for more help on just about everything "printer".
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    Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
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  • Why does ical print out starting tuesday?

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  • Why does my printe say "used supply in use" 1217nfw

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    Hello,
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    Remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.
    I really appreciate it!
    You should be able to still print without problems even though the message comes up.
    THX

  • Why does the purchase verification appear when I download free app?

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  • Why does my printer HP 3080 not work with Mac OS X VERSION 10.7.5

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  • Why does my printer say "offline" sometimes and won't print?

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    Hi - Try following the steps in this document.  It should help resolve the issue.
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    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
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