When am I be able to use my W520?

I hate to rant, but I need to release some off my chest..
I ordered my w520 on July 30th... It is September 3rd today.. I am not yet able to use my w520..
I will put aside shipping time, UPS delay and the double customs clearance..
I will put aside my unit shipped without a charger.. and delievered to me without it too (received August 16, notice of missing charger was sent the same day)
I will put aside that the charger that is sent to me is 65watt.. (received August 26 and reported being wrong part same day)
But what I am not putting aside is that my W520 is defective. I did report all the issues the day I got it.. Till now I am not issued a replacement. Also, till now I didn't get to use the device except on battery because till now I didn't received my 170watt power adaptor.
The sales agent told me a refund of $50 was to be made to my CC as a compensation for shippment missing the charger, well that one never happened -- a minor detail, but since I am venting why not mention it.
So lenovo when I am expected to function with this W520? This is not my first thinkpad -- T30, T43, T61 and T410, and enjoyed your products very much... but this really stings.
Ah.. I can now hold my breath for a bit longer..
Thanks.
-- incase you want to know what defects my unit has,: the screen whites are reddish regardless of what I do to hue/saturation, my palm rest has a hole for color sensor/calibrator which I didn't order, webcame disconnects whenever the lid is touched as I try to tilt the screen, and cpu is stuck at 800mhz -- read the forum posts and applied all changes i could even firmware 1.30 but nothing changes this behavior -- try scrolling on a page like techcrunch's website and see how choppy this goes.
W520 4270-CTO: i7-2820QM 2.3GHz, 12 GB, FHD, Quadro 1000M 2GB, 500GB 850EVO, no-raid/no mSata/no calibrator, BIOS 1.42
Solved!
Go to Solution.

ThorsHammer wrote:
Likvid wrote:
Lenovo is a crap laptop brand in my opinion, i paid $2500 for a W510 that Lenovo can't fix because they designed it wrong from the start.
Soon the W530 will come and they will rip some other customers, i will never buy another Lenovo again, quality sucks for what you pay.
Only thing in common with the old IBM TPs are the looks.
One thing i like about the W510 i have is the FHD screen, it's great quality for being a laptop, kudos for that.
I'm curious.  Looking back over your posts here I don't see where you ever sent your W510 in for service.
I see where you put an uncertified Crucial M4 SATA III drive in it.  I see where you installed and had problems with memory.  I see where you appear to have disassembled the entire cooling system and have modified that thus voiding your warranty.  I see where you were looking to overclock the W510.  And I see where you have tortured it along the way with a variety of test tools.  All of this in the past two months.
Did I miss where you sent the W510 in for repair?  I don't see that.
Yes there have been problems and it's all because of overheated GPU memory chips.
I don't get your point at all, i work as Network Engineer and have high demands on my computers, i don't know what your demands are really, it seems more that you are touchy about negative posts about Lenovo.
I had reboot and shutdowns since i bought my W510 and being a new laptop i had to get to know it first before judging what was wrong and diagnosing the faults, after all time it seems the major source for all problems i had is the GPU memory chips overheating and that is caused by bad design by Lenovo.
When i removed the thermal assembly i could notice that the assembly could not touch one of the four GPU memory chips.
I reapplid the thermal package and changed the thermal paste for Arctiv Silver 5 which lowered the CPU and GPU temperature by 15c, the GPU memory chip i applied Bergquist thermal pads which did make it better but still crash when running Furmark at 2560x1600 and AA at 8x MSAA which is the highest setting that the Nvidia GPU can handle.
Obviously Lenovo never heard of bench tests when they designed the W-series.
How can lenovo cure that? do you actually beleive Lenovo will fix my laptop? no 
It's a bad design from start, the thermal assembly looks the same, sending it in to Lenovo will not fx anything exccept me being without my laptop for 2 weeks and still get it back the same.
If you look around most W users have problems, mostly overheating problems.
As i said i don't need to send it in when i know what's wrong, only thing i can do is ditch the laptop and buy another one from another manufacturer that know how to design their hardware.
It's like buying a Corvette, don't drive it over 150mph or the engine will burst, would you be happy about that?

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