When are you going to get rid of your "this is embarrassing message"? it is highly annoying and I may switch back to IE because of it.

This message pops up after a crash. Of course it is embarrassing to you. Do I need to know how you feel about it? Mainly it is annoying to me that it crashed. I don't want to know what you think or that you're sorry. Just fix it. It's not cute. It's not clever. I have started using Internet Explorer more and more to avoid this eyesore.

'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
<BR>While you are in safe mode;<BR>
Look thru your add-ons list and make sure you know what each one is
there for. Also,
'''''Windows > Start > Control Panel > Uninstall Programs.'''''
Go thru the list and use a web search to check any that you don't
know what they are.<BR><BR>
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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