When asked to put my apple ID when purchasing an app the keyboard won't appear so I can't type it in. How do I get the keyboard to appear on my ipad?

Help Please
IVe tried to buy an app from iTunes Store and the box appears to place my password in but the keypad won't appear so I can't type anything. How do I get the keypad to appear?

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

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Thanks for visiting Apple Support Communities.
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When asked to put my apple ID when purchasing an app the keyboard won't appear so I can't type it in. How do I get the keyboard to appear on my ipad?

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