When asked to type in my Apple ID it comes under another persons email address and not mine. this happened after I updated my iphone on my Mac computer Why is it using another persons email address and I cannot get it off of there
When asked to type in my Apple ID it uses a email address that is not mine but is one of my contacts, I cannot access itunes as this is not my email address, this happened after I updated my phone on my Mac computer. How do I get this email address off so I can use my Apple ID ?
settings->itunes & app stores->click on the appleID which is not your and log out
Similar Messages
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Wi-Fi on my iphone4s is grayed out and I think this happened after the update 7.0.4. I tried all possible solutions through apple online support and then went to apple store as a last resort and they turned me down that there is no support in the 2nd year. Only option is to pay 160 pounds and get replacement. When I argued further, they said that if I had bought the iphone directly with them, they would replace me without any cost. This is even more frustrating.
THIS IS TOTALLY UNFAIR as its not my fault. If the release of faulty 7.0.4 software is timed in my 2nd year of contract and since I didnt buy the iphone directly from Apple, how is it fair to ask me to pay for replacement. Its not my fault after all.Because you are outside the one year hard ware warrenty, Apple covers for the first year on their dime, if you had a two year contract why not make sure you have a two year insurance on your phone?
Either way as I can see/assume you are from europe you can look at your consumer laws to see if you qualify for anything there, beyond that it isn't the software that broke the device, it's a hardware failure because thousands upon thousands are happy and content with iOS 7.0.4 -
.Hey I received an email saying someone logged onto my iMessage and FaceTime. Does that happen after you update the iphone? I just downloaded the new upgrade
I spoke too soon. I tried Facetime again last night and had the same problems. Another factory reset did not work. I think it may be time to just call Apple support.
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why my map dosent show the addresses completly? it just shows the name of city or in the best way the name of exxpressway and it wont work in reminder or any other place. this happend after i update my iphone 4 to ios 5.
I am having a really wierd issue as well that is probally related. I dont see 95% of the album artwork associated with my music. Also, it seems as if this has gotten worse since I started using that match feature
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I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?
Hello there, kiwilucea.
The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
please help me my ipod nano 7g went off and will not start, this happened after I connect to my computer, my ipod will restart and I no longer turn on. what I do?
Hey saintbless,
Thanks for the question. The following article outlines troubleshooting information for iPod nano. While it mostly refers to the 6th generation, most steps apply for your model as well:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
Thanks,
Matt M. -
I am currently using a Iphone 4.I have been trying for countless times to restore my phone but error 16 keeps on popping up.This happened after i updated to the latest IOS.Does anyone have any solutions other than jail-breaking.I have never jailbreaked.I am deperate to restore my phone...Please help!!!!
Most likely a hardware failure, & if so, you won't be able to restore/activte your phone. If you've tried at least two times, & are still getting this error, make an appointment at any Apple store, or call AppleCare.
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My IPhone 4s is freezing up and the wifi will not work. This happened after the update. I have tried to restore it and that did not fix it. Any suggestions?
Most of your purchases content can be downloaded again via the Purchased tabs in each of the store. I realize that this will be a problem for the iTunes Store on the iPad, but that has nothing to do with apps, since apps are in the App Store.
If you backed up synced with iTunes before you restored the iPad, your content should be in iTunes on your Mac and you should be able to sync it back again. -
I attempted to upload the new version of Firefox. When I did this - I could not open Firefox at all - a box pops up telling me to '''Close Firefox - a copy of firefox is already open - Only one copy of Firefox can be open at a time.''
I tried to remove Firefox completely form the computer and reinstall - and I get the same message.
I am using a macbook prop with Lion operating systemMust be the "hang at exit" problem. You already know how to do Step1; now just determine which Add-on (Extension or Plugin) is causing the problem.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
How do i change apple id without password . I have tried to change it but the email gets sent to a generic address. Can anyone please help ?
Thank you !
<Email Edited by Host>Apps and their updates are permanently tied to the Apple ID used to purchase them originally, regardless of whether or not you are still using this ID for iTunes. If these apps were purchased with your former husband's ID you won't be able to update them without providing the password for this ID. You will have to delete them from your phone and your iTunes library and re-purchase them using your current ID in order to stop this.
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I purchased the second season of American Guns and the latest American Chopper and some episodes downloaded and some didn't and I go to purchase it again and it tells me already purchased but when I hit download it tells me to pay again then when I do it says already purchased???
For those interested, the solution (at least in my case) is pretty simple:
--Contact Apple Support and explain.
--Have first-level support misinterpret your request.
--Re-explain and ask for resolution.
--Have the purchased items added to your download queue and then hit Check For Purchases.
--Sit back and enjoy.
Based on the WWDC announcements on 08-Jun, going forward, the solution will apparently be:
--Download it from iCloud.
Roaminggnome, you are simply wrong. Demonstrably, purchases on iTunes are not one and only copy--even more so now with the entire concept of iCloud, but even beforehand you could download apps many times if you had bought them and removed them from your iOS device. You'd think with all those discussion points, you'd troll less and actually give thought to responses more, but sometimes I say crazy things. -
Only occurs with google all the other search engines ex. bing,yahoo work.Also on the google home page when I click on classic view it does the same thing
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"<br />
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"<br />
<br />
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).<br />
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]<br />
Do a malware check with a few malware scan programs.<br />
You need to use all programs because each detects different malware.<br />
Make sure that you update each program to get the latest version of the database.<br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]] -
Ever since i updated to 5.1.1 my phone just says "searching". I live in a highly populated area with many at&t towers, and this has made me pretty much despise apple, concidering that i've been without a phone for the past week. What do I do to fix it? If it is a software issue.
Hello there, kiwilucea.
The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I just updated to 3.6 and I cant go back a page either. It's like it cant remember ANYTHING! I really need help! I have a mac o sx. The space where the bookmarks used to be is still there but it's blank.
This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox -
sync session has failed to start on my ipod touch. Tried to delete the back up but it only shows my daughters ipod touch. Iam unable to update or purchase new aps, not sure how to fix this problem?
Try:
https://discussions.apple.com/thread/3415227?start=0&tstart=0
https://discussions.apple.com/message/16400530#16400530
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