When attempting to air print I only get the border and not the body of the message?

My ipad and iphone both print to my hp 6500 but when I attempt to print a message I only get the border of the mailbox and no the message content?

Just to clarify, that's from within the email application? If so if you copy and paste text to an email and try and print that, does it work?

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I recently replaced my dead airport router with a netgear91-5g router and synced it successfully to my Lexmark Pro 915 printer and my computer and yet when I try to print wirelessly I get the message: "printer not connected; printer offline".

I recently replaced my dead airport router with a Netgear91-5g router and synced it successfully to my Lexmark Pro 915 printer and my computer; yet when I try to print wirelessly I get the message: "printer not connected; printer offline". Lexmark support verified that my printer was connected to the new router and the problem was with the computer's printer configuration and they could reconfigure it online if I paid for their "Premium Support" services ($119 for one year, 3 fixes). I declined, feeling sure that this is something I could do if I knew how. Could it be an incompatability issue with OS 10.8.3?

You saved me $$$ that I can ill afford on my fixed income. I was very unhappy with the "support" from Lexmark... what a rip off! Thank you dwb!

TS3212 When I try to start Itunes, I get the message" program can't start because MSVCR80.dll is missing from your computer - try reinstalling the program". When I try to reinstall I get the message Error 7 (Windows Error 126) - can you help me?

When I try to start iTunes, I get the message "program can't start because MSVCR80.dll is missing from your computper. Try reinstalling the program." When I try reinstalling, I get the message Error 7 (Windows Error 126)
Can you help me?????

Hello Charleen,
It sounds like you are unable to reinstall iTunes because of this error message 7. I recommend the troublehsooting found in the following article that mentions that error named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Take care,
Sterling

On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available". When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way,

On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available".
When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way, no error message. Any ideas to solve this, anyone? Would be greatly appreciated.

I tried to update and it keeps telling me to get the Application Manager. And this is what happens
Adobe Application Manager failed and it told me to download the Adobe Support Advisor.
Adobe Support Advisor told me that there was an issue:" cpsid_82829s1: "A restart is pending," bootstrapper error has occurred. "Token Number: 40-87772-063201122012
I followed the instructions it gave me to correct this issue:
If you receive the error "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again," do the following:
#Restart the computer and try the installation again.
#If the installation fails, delete the InProgress registry key:
Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see Windows registry information for advanced users on the Microsoft support site, or contact Microsoft.
Launch Windows Registry Editor.
(Windows XP) Choose Start > Run, type regedit in the Open text box and click OK.
(Windows Vista/ Windows 7) Choose Start, type regedit in the Search box, and press Enter.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager.
Delete the InProgress key.
I was not able to find the "InProgress" key.

I have a WD 2 tb hard drive that I want to use to back up my Mac Pro quad core. How do I create a back up startup disk? Also, when I used Time macine, it only backed up users and not the system or library folders. Ideas?

I have a WD 2 tb hard drive that I want to use to back up my Mac Pro quad core. How do I create a back up startup disk? Also, when I used Time macine, it only backed up users and not the system or library folders. Ideas?

Welcome to Apple Support Communities
Time Machine should be enough to make a backup of your files. Also, it should back up all folders, so open System Preferences > Time Machine > Options, and make sure that there are no folders included in the excluded items list.
If you want to create a bootable clone of your hard drive, you need to use an app like Carbon Copy Cloner or the Disk Utility's Restore feature > http://pondini.org/OSX/DU7.html

When back up to time capsule I get the message no access to backupcopyfiledisc/Volume/data/imac.sparsebundle ( error - 1 )

When back up to time capsule I get the message no access to backupcopyfiledisc/Volume/Data/Terjesumac.sparsebundle ( error-1)

Try #C17 in Time Machine - Troubleshooting for known fixes. Works for me as well.
http://pondini.org/TM/Troubleshooting.html

TS4006 When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?

When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

How do I get rid of doubles of photos sent by an iPhone? When I try to trash them, I get the message 'locked' Thank you.

how do I get rid of doubles of photos sent by an iPhone? When I try to trash them, I get the message 'locked' Thank you.

Hi
Thank you for the reply.
No I have not deleted anything, this all happened automatically when the trial period ended.
Other than an old version of Photoshop (version 7, for which I do have a serial number, I don't have any other Adobe software - just the reader which is now not working)
I was trialling Dreamwever but couldn't get started with it so am paying someone else to set up the website using Wordpress.
David

Hi- I am having an issue- When I turn my computer on- I get the message "Bridge has encountered a pr

Hi- I am having an issue- When I turn my computer on- I get the message "Bridge has encountered a problem & is unable to read the cache- try purging central cache in cache preferences to correct situation" When I open Photoshop CS5 it say "repousse file is bad or corrupt" "the material file is bad or corrupt" Also all of my actions have disappeared - even the default actions... HELP because as of now, no one has any answers except to buy a support contract....
I use windows & the problem is with photoshop cs5

First Aid is to reset preferences. Hold down the Ctrl key and Start Bridge. You will get a reset window with 3 options. You can choose all 3.
If you moved files or used a registry cleaner you many have lost links. In that case the Cleaner Tool and reinstall is recommended.

HT1414 When trying to update my apps I get the message, "unknown error occurred" any ideas?

When trying to update my apps I get the message, "unknown error occurred", any ideas how to fix this?

I really thought signing out would do because that works frequently for the unknown error message. Try these two things.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or this ... The old stand by....
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

When I try to save, I keep getting the message "The document could not be saved. You don't have permission" - even though I am the Administrator and the Get Info displays "Administrator and (me)".

When I try to save, I keep getting the message "The document could not be saved. You don't have permission" - even though I am the Administrator and the Get Info displays "Administrator" and my_name(me)". Also, when I do a disk permission repair, it always repairs the same applications and files. Last night, I did a disk permission repair twice and both times it took a long time and did the exact same repair both times.

Disk Utility won't repair your home folder. Sounds like your home folder permissions are messed up tho. Try repairing them this way by using Lion Recovery.
1. Restart Lion, and before you hear the chime, hold down the Command and R keys.
2. You’ll be at the Repair Utilities screen. Click the Utilities item in the Menu Bar, then click Terminal.
3. In the Terminal window, type resetpassword and hit Return.
4. The password reset utility window launches, but you’re not going to reset the password. Instead, click on icon for your Mac’s hard drive at the top. From the dropdown below it, select the user account where you’re having issues.
5. At the bottom of the window, you’ll see an area labeled Reset Home Directory Permissions and ACLs. Click the Reset button there.
The reset process takes just a couple of minutes. When it’s done, exit the programs you’ve opened and restart your Mac.
Good luck
RM

HT4059 While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and

While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions... but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

Easy maybe, but a lot of users are used to playing the movies in iTunes on their computers so that is the first place they turn to on the iPad.
Enjoy the show!

HT1923 when I try to install ITunes, I get the message that says "runtime Error". I've tried to uninstall old Itunes but can't complete it.

When I try to reinstall Itunes, I get the message that says "runtime error". What to do?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I can't start my macbook pro because I turned it off when I got a trojan on my mac. When I turn my mac on I get the message that my computer restarted because of a problem. Then it turns off again and turns on again and it starts all over. What can I do?

I can't start my macbook pro because I turned it off when I got a trojan on my mac. When I turn on my mac I get the message that my computer restarted because of a problem. Then it turns off again and turns on again and it starts all over. What can I do?

Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery

When attempting to air print I only get the border and not the body of the message?

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