When attempting to log into Facetime the following message appears "the registering device does not have appropriate credentials"

Hi there
I've been trying to log into my facetime, i put in my apple ID and passward but once i click "sign in" the following message appears "the registering device does not have appropriate credentials".
I have installed all my software updates, made sure my apple ID email is verified, have made sure my date/time/time zone is correct as suggested in other posts but this hasn't worked. I've also tried to delete and re-install facetime but this hasn't worked either.
Please advise me on what i need to do
Thanks 

Hello vbabs
Check out the article below for troubleshooting FaceTime activation and other issues as well.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Similar Messages

  • HT204408 When trying to log into face time I get the registering device does not have appropriate credentials, I have OSX 10.8.4 on my Mac Pro. I can log in using my IPAD

    When trying to log into face time I get the registering device does not have appropriate credentials after I sign in, I have OSX 10.8.4 on my Mac Pro. I can log into face time without a problem using my IPAD.>

    Please take each of the following steps that you haven't already tried, until the issue is reolved. If there's no resolution after Step 3, post your results.
    Step 1
    Sign out of iMessage in the Accounts tab of the preferences dialog, then sign back in.
    Step 2
    Log out of your user account and log back in.
    Step 3
    Boot in safe mode and test, then reboot as usual and test again.
    Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

  • Login problem in FaceTime in my MacBook Pro.... "The registering device does not have appropriate credentials."

    I am not able to loing FaceTime and have tried to get support from apple communities also, but none of those worked out.... Please help me to resolve "The registering device does not have appropriate credentials."

    Hello GAURAV,
    Thank you for providing the details of the issue you are experiencing with logging into FaceTime.  I recommend the following article:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I'm trying to set up my Facetime but I'm getting a message that says my registering device does not have appropriate credentials

    I'm trying to set up my Facetime on my laptop but I'm getting an error message that says my registering device does not have appropriate credentials. How can I fix this?

    katharina,
    The specific circuit board I was talking about is the "Logic Board" which should have the serial number of your computer embeded electronnicaly.  Sometimes the technicians who replace this board do not bother to enter the computer's serial number into it after making the repair/replacement.  Probably because they don't think that it is important.  The only way you can have this done is to bring it back to the shop where it was repaired, and have them do it. On some Macs you can check the electronic serial number by clicking on the Apple logo on the top left hand corner of the screen, then clicking on "about this mac" then clicking on "more info" button on the window which will appear.  If you can't see any serial number, then your replacement board was not serialized.

  • When I try to log in into my facetime it tells me that the registering device does not have appropriate credentials. how do I fix it?

    When I try to log in into my facetime it tells me tha the registering device does not have apropiate credentials. how do I fix it?

    Check for the latest updates for your OS,  you'll get that error message if you do not have the latest security updates for your operating system.

  • Facetime and iMessage issue in MacBookPro: Registering device does not have the appropriate credentials

    When I try to log into Facetime or IMessage, system have returned the following error:
    Registering device does not have the appropriate credentials
    Two days ago Facetime was working correct I did not change my Apple ID or my password since them. Operating system is Mountain Lion update running on my MacBook Pro.
    I do not know if could be a reason for this issue or not but I have updated recently my iPhone and my iPad to iOS 7. But Facetime between these device are working properly, the problem is with the MacBook Pro.
    Please, any help to solve this problem will be apreciated.

    I do have the same thing going on with my MacBook! it's annoying!

  • Itunes wont launch. I just installed itunes on Windows 7 PC. When i click the itunes icon the following message appears - "The itunes Library.itl file cannot be found or created..."

    I just installed itunes on a Windows 7 PC. When I click on the Itunes icon the following message appears -
    The Itunes Library.itl file cannot be found or created. The default location for this file is in the "Itunes" folder in the "Music" folder.
    I have checked and there is a file named Library.itl in the "Music" folder. I'm not sure where to go from here so any help would be greatly appreciated.

    See Empty/corrupt iTunes library after upgrade/crash.
    tt2

  • Mac, have just upgraded to Yosemite and when I shall open Photoshop (CS4), the following message appears: "The licensing of the product does not work" Fault 6 How should I proceed? Have the program installed on only one computer.

    Mac, have just upgraded to Yosemite and when I shall open Photoshop (CS4), the following message appears:
    "The licensing of the product does not work"
    Fault 6
    How should I proceed?
    Have the program installed on only one computer.

    Download the Adobe Licensing Repair Tool.
    Run the License Service Update.
    Mac OS X 10.7 and above:
    a. Double-click the LicenseRecovery111.dmg   It will extract the folder. Open the folder.
    b. Double-click your Hard Drive.
    c. Double-click Applications.
    d. Double-click Utilities.
    e. Double-click Terminal.
    f. Type sudo python
    Note: There is a space following “python”. Do not press Return.
    g. Drag LicenseRecover.py from the LicenseRecovery111 folder onto the Terminal Window and press Return.
    It should look like this:
    h. Enter your administrator user name and password when prompted and click OK.
    (Note: the cursor will not move and you will not see stars or dots, just enter your password anyway.
    i. Let the script run, it will tell you when it is finished. Quit terminal and restart Photoshop
    Gene

  • Iomega UltraMax 4Q PLUS the following message appears: The operation can not be completed because the item "FILE NAME" is in use. "

    Help, I need to solve. No speculation please bomas or attempts to restart, confirm that the HD is formatted for MAC and etc. .....
    Whenever I try to copy my files from my HDD Western Digital 2T for my new Iomega UltraMax 4Q PLUS the following message appears: The operation can not be completed because the item "FILE NAME" is in use. "
    I can not stand it anymore ...
    I need to work and not temnho more space on my machine.
    Scenario - iMac11, 10.6.8 + WD + 2 + 2T 4T Iomega UltraMax Plus, formatted for both Mac and connected via Firewire 800
    Trying to copy the message aborts the copy - "The operation can not be completed because the item" FILE NAME "is in use."

    Hello,
    As I said earlier, properly formatted for Mac.
    Mac OS Extended (Journaled)
    This HD is formatted for MAC factory, but I even did a few times in my attempts I can say that this is entirely correct formattingwith it - Mac OS Extended (Journaled)

  • The following message appears "The itunes library file cannot be saved. You do not have enough access privileges for this operation." how can i resolve this?

    the following message appears "The itunes library file cannot be saved. You do not have enough access privileges for this operation." how can i resolve this?

    I am having the same issue and suggestions on other pages are not working ... why has this started all of a sudden?

  • HT3042 when i try to send songs to my ipad it says 'this device does not have the necessary services' what can i do about this?

    when i try to send songs to my ipad it says 'this device does not have the necessary services' what can i do about this?

    call monster, the manfacturer of beats and ask them: http://beatsbydre.com/support/international-support-contact-numbers,default,pg.h tml

  • I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?

    I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?
    Where do I find this library?
    thanks
    Shak

    Twas quite a hassle if I am honest which was eventually resolved but I don't feel qualified to help anyone through the process as it required a trip to my local apple store and a genius bar appointment.
    Personally, I would do anything like moving pictures out of folders etc. Certainly not creating a new users. i don't think that is an elegant solution
    Try the following which MAY just about rescue the situation for you but if they don't work you may have to do something more drastic.
    (1) Holding down Cmd & Alt at the same time, start iPhoto by clicking on the iPhoto icon. From the resulting menu choose Rebuild photo library by selecting all available options given to you and then pressing REBUILD!
    If that doesn't work
    (2) Fire up Utilities. Go to migration assistant. Chose 'From another Time machine back-up'. Open the 'Users' option that comes up next and from there select Pictures, then uncheck everything else like Applications etc (you don't want to do a full migration of everything) and click go.
    If that doesn't work, take a deep breath and this step is rather complicated but it worked for me. First of all close iPhoto! Then go to new Finder window.
    From the Finder window choose Pictures, then iPhoto library, press CMD and the letter i. It brings up a new window. Go to Sharing & permissions. From there select the padlock to unlock settings. and then select User account, then press the 'cog' icon next to +/- abd choose Apply to enclosed items.
    This may take a while. Once completed, re-open iPhoto.
    And that should (I stress should) cure it.
    Good luck.

  • When I connect my iPhone to iTunes the following message appears:Apple mobile device service isn't started

    My iphone no longer shows in itunes. When I try to connect my iPhone 4 to iTunes on my computer the following message appears: "this iPhone cannot be used because the Apple Mobile Device Service is not started."  Is it some setting i need to change on my phone or register in iTunes or what?

    Try this support document http://support.apple.com/kb/ts1567

  • TS1717 when trying to import cd the following message appears "the current encoder settings for bit rate and sample rate are not valid for this file"?

    Trying to import cd when this message appears "the current encoder settings for bit rate and sample rate are not valid for this file".  Any suggestions?

    Thanks so very much.  I chose MP3 and Download and it is working beautifully.  Have a wonderful day and it is so nice of you to get right back to me.  I'm trying to cut a DVD for my grandson's grad party and I got most of the photos and didn't have any music since I lost everything in a clean install.  Could hug you!

  • Facetime says registering devise does not have proper credintials

    Trying to get face time to work and getting the message registering devise does not have proper credentials. What does that mean and how do I correct it?

    Hi ramjet49,
    Thanks for visiting Apple Support Communities.
    It sounds like you may be seeing unexpected behavior when activating FaceTime with your Apple ID. I recommend starting with the troubleshooting steps found here:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    Best Regards,
    Jeremy

Maybe you are looking for