When attempting to use Firefox email, I get a yellow background popup headed ' There is a problem with this message.

when i attempt to open Firefox Mail, I get a popup (yellow background) with the heading "There is a problem with this message". We are sorry, but Yahoo Mail has encountered a temporary problem, referring to Temporary Error 4. It goes on to suggest that I might solve the problem by going to Yahoo Help Page. I tried this to no avail. Can you help? Please keep it simple as I am sort of computer impaired. Thanks, Bob Mayfield

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*https://support.mozilla.org/kb/clear-cache-history-and-personal-information

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When I hook my ipod to computer it reads: there is a problem with this drive scan the drivenow and fit it (F) it doesnt work

when I hook up ipod up to to itunes it reads: IP F There is a problem with this drive. scan the drive now and fix it. When I do this, nothing happens.

Hello,
I found the same issue. I have an iPod Classic 160 GB (Black) bought in April 2013. I'm using a Windows 8 Laptop bought in August 2014.
This is my account of this problem and why I think customers should just ignore the pop-up, but Apple (and possibly with Microsoft/Windows) should look at the issue.
Recently (approximately from early February 2015), when I connect the iPod to my computer I get a message saying there is a problem with the drive and it needs to be scanned and fixed. In full the message reads:
There's a problem with this drive. Scan the drive now and fix it.
This message appears very shortly and then immediately (once the message disappears, is clicked on, or x-d) brings up Windows File Explorer on the drive and its containing visible folders: which tells me nothing (though it can clearly open it and look at the files not locked to iTunes)
Other than this, the iPod seems to connect properly and work fine. iTunes (ver: 12.1.0.71 64bit) seems to find no issue. The iPod runs fine, it syncs properly (all of my music and podcasts). It responds as it always has and works for hours.
I did some troubleshooting: first on the wire, trying all ports and using an alternative, then on my laptop (all usb ports with other connectors and device drivers) and some basic testing of the iPod and iTunes. All of these seemed fine to me, no issue whatsoever other than the message every time I connect the iPod. So I just ignored it for a while.
Anyway, eventually I got curious (and had some more free time to look at it) and let Windows 8 do what it wanted (scan and fix the drive). Clearly the iPod works fine, and I have nothing important on it that isn't on my computer, so at worst Windows will break the software and I'd have to reformat the drive through iTunes (and Restore to Factory Settings) which I feel fine doing. I also took note of all of my settings on the iPod (like EQ, and the way I laid out the menus etc...) so I can redo those from defaults.
Prior to doing this, the iPod was version 2.0.5 (the latest version).
When I set the drive to be scanned, windows told me it identified the problem and would fix it. I don't remember the exact wording, as this message was immediately obscured by a pop-up telling me the drive was in use and software using it should be closed. So I closed iTunes which in turn caused the pop-up and message to disappear.
Windows then said it had succeeded and brought up the File Explorer of the drive again (now with some folders missing). When I loaded iTunes back up, it told me there was a problem with the iPod and it would need to be restored. Ejecting the iPod showed that it seemed to believe it had no content on it.
So I restored the iPod through iTunes, downloading the latest iPod update again and started syncing the iPod. After adding a couple songs, I ejected it and played them - they worked fine, the menus had returned to defaults but I quickly changed them to how I liked and overall the iPod is back to how it was. I've now set it to sync the remaining thousands of songs (and couple hundred podcasts). Edit - by the end of this post, this has finished copying Music, Podcasts, and Playlists. It's back to exactly how it was before.
Annoyingly, this has not removed the pop-up message when I connect the iPod, still the same as before - the most irksome thing being the file window opening every time i connect the iPod, though this is still minor (I just have to remember that this will happen and manually close it each time).
So I'm at a loss on the cause, and am going to return to ignore it. I'd greatly appreciate if Apple could look into this. I'm wondering if it is a recent update to iTunes or to Windows, but I don't trust that I won't be able to undo changes if I myself began looking through them (and I lack the time and expertise to do that effectively). I think there might be that Windows is detecting something in the way that Apple formats their iPod drives that it believes is an issue (even when it isn't). My guess is the way of formatting is unchanged (the iPod hadn't received an update recently to suggest and alteration to this) but maybe the things Windows is looking for may have slightly changed and disagrees with Apple's way of keeping the iPod Drive proprietary to iTunes.
TL,DR: Advice to others (and Ljchicago) searching this topic is to ignore the message for now.
Thanks,
Dixavd

When I am using Firefox I keep getting unrequested Windows opening with full page advertisements. Why is this happening and how can I stop it?

When I am using Firefox I keep getting unrequested Windows opening with full page advertisements. Why is this happening and how can I stop it? This is particularly aggravating when the new page has music or a voice message that intrudes even when I am not looking at the page.

Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I keep getting a message that "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." when I try to download iTunes 10.5. So I can't update it. How can it be fixed?

When I try to download iTunes 10.5, I keep getting the message "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." Therefore I can't update my iTunes to the new version. How can I solve this? I don't want to pay for technical support as this seems to be a problem with the iTunes package Apple is providing itself by that message.

Hello, hartadrian.
I would recommend attempting to repair the Apple Software Update via the steps below. Once processed attempt to download, update or install iTunes 11.
How to repair Software Update for Windows
http://support.apple.com/kb/TA24326
If you are still experiencing the issue, completely remove all components of iTunes in the order specified of the article below. Once this has been processed, attempt to download and install iTunes 11.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you experiencing errors when removing components of iTunes, follow the steps in the article below.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

When installing itunes 10 uding windows xp I get the following error: "There is a problem with this Windows Installerpackage. A program run as part of the setup did not finish as expected. Contact your sipport personnel or package vendor." - any ideas?

When downloading itunes 10 in windows xp, I get the following error "There is a problem with this Windoes Installer package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or package vendor." - any ideas on how to proceed?

using MSICUU2.exe didn't help me. But, the new replacement app did:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
I fixed my problem like this:
Here's the deal -
1. can you install itunes via the APPLE SOFTWARE updater?
I couldn't so I downloaded ITUNES and tried to install it that way.   Hence I got the same error hang as you. Nothing worked, (Multiple attempts at uninstall reinstall, stopping of Services, Reg cleaners etc..)
2. If answer is NO to #1 you must fixe the APPLE SOFTWARE UPDATE Program.
OK so I couldn't find a Download for this.   But: if you have WINRAR, open the ITUNES.EXE and extract the APPLESOFTWAREUPDATE.MSI file. Execute the APPLESOFTWAREUPDATE.MSI separately.   And you will not be able to install it and have a similar issue as per your Itunes install.   This of course leads you to believe that the Itunes.exe install is also installing all of these components including the applesoftwareupdate silently.   It must BOMB at that portion of the install and you are done.
3. Your goal now is to get the applesoftwareupdate installed.   How do you do this. Well - here is what I did.
a. downloaded and RUN a PC Installer FIX it tool from Microsoft. This is a replacement for the older MSI fixer they used to use.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
b. It will list programs to attempt to fix.
choose AppleSoftwareUpdate.msi
c. Once it is done, then reinstall apple program updater using
AppleSoftwareUpdate.msi
Finally it should install since the Microsoft tool appraently fixed corrupted installation files in your registry for this application.
(Please note: that I also disabled any apple related services such as BONJOUR or IPOD DEvice RUN: services.msc to get there - although this man not be necesarry.)
Hence Launch this APPLE UPDATE SOFTWARE (Click the ICON in your Start menu) it should list ITUNES
select ITUNES from here and it will update.
KEY HERE is to ONLY UPDATE APPLE Stuff via the APPLE SOFTWARE UPDATE program. If that program is not working fix it. Then Bingo.
I am sorry to see folks having this problem for weeks.
APPLE,   Spread the word. PC's can get corruption in the registry on your product should the update be stopped or computer shut off during an update. etc...   Please improve your software updater program to check for invalid registry upon launching the app. This will prevent people thinking it is an APPLE issue. It appears to be a problem on your PC's registry settings for the APPLE Software update.
Bruno Ricci

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

HT1926 when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?

when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR,

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Trying to install the latest version of iTunes and when it is being installed I get the message "There is a problem with this installer package. A program quired for this install could not be run. Contact your support personel or package vendor."

I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!

Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)

When trying to install iTunes I get an error message saying something like "there is a problem with this windows installer package. A program required for this (install/setup) to complete could not be run. Contact your support personel or package vendor."

I'm trying to install iTunes to my laptop and I get the message listed above in the topic area. How do I fix this?

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I get the following when trying to download icloud - there is a problem with this windows installer package. A program as part of the setup did ot finish as expected

My ipad will not open icloud photos and I have a windows 7 laptop so I removed icloud and and I am trying to download it again but get the following message: There is a problem with this windows installer package. A program run as part of the set up did not finish as expected. This problem occurred I think after one of the Apple updates and I couldn't find icloud photos on the icloud main page. When I tried to open icloud photos from the select menu it was there but nothing happened.

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Downloaded the latest itunes and when i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor

When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

When trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor

when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor

I have the same problem

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ??

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!

I am experiencing the exact same issue during the installtion process for iTunes 10.5.
I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!

I need to Uninstall Apple Software Update. I am getting error. "There is a problem with this Windows Installed package.

My itunes stopped working. I uninstalled/reinstalled. But it would not complete reinstall. Started with Quicktime not loading. I have tried to install Quicktime individually. Still nothing. I now am trying to uninstall ALL itunes/Apple to attempt reinstall. But the Apple Software Update will not remove. I get the error :THERE IS A PROBLEM WITH THIS WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN. CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR.

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

When attempting to use Firefox email, I get a yellow background popup headed ' There is a problem with this message.

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