When booting up MacBook I get a reset password screen
My Macbook pro would not wake from sleep. I shut it down and then tried to restart. I get a Reset password request I can not get out of this. If I reset the password and restart the Macbook it just eventually comes back to this screen.
At this point not much. See OS X Mountain Lion- If you see a blue screen at startup.
If the disk is so full the computer cannot boot, then all you can do is remove the drive and replace it or erase it and reinstall OS X.
If you can restart the computer:
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion's Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.
Similar Messages
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I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please
Can you still boot to the Recovery partition using Command and R whilst booting? Or did you wipe the Recovery partition as well?
If your Recovery partition is still intact, you can simply boot to it and reinstall the OS via the Internet. If you wiped the Recovery partition, you can hold down Command, option and R keys whilst booting and boot into true Internet Recovery mode. You'll be able to reformat the hard drive, erasing all partitions (format it as "Mac OS Extended (Journaled)" with a dingle GUID partition) and then reinstall the OS that shipped with your machine.
Note that you should use a physical Ethernet connection when restoring over the Internet - it's three times slower if you use wifi.
Try your Recovery partition first and if that doesn't work, use Internet Recovery.
Clinton -
I have forgotten my administrator password, and there are no hints. I have a Mac OS X Mavericks. When I get to the reset password screen, it has no hard drive to select. What now?
If you're using FileVault, you first have to unlock the startup volume in Disk Utility. Select it and click the Unlock button in the toolbar. Of course, this is only possible if you know another password to unlock the volume. If you don't, follow instead these instructions.
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When booting up I cannot get past the light blue logo with spinning disc. I have tried it with the install disc and using different keystrokes, i.e. "shift, s, c, o, " please advise. thank you in advance.
The system on the original install dic is probably looking for the original video card.
It may be possible for someone with the right skills to make an install disc for you with the driver for your new card.
As I recall from my early days of being a Macuser, If you held down a key, (spacebar?), while starting it would open a dialog to take you through a monitor setup. -
When I open safari I get a blank white screen.
When I open safari I get a blank white screen. When I open top sites, and choose google, the screen is still blank, with the search bar at the top a quarter full. If it does open, it suddenly becomes unresponsive and returns to that blank, white screen. I'v tried everything I can think of, but nothing works.
On a side note, everything from mail to iphoto to word works - just not safari. I'm using a mid-11 iMac 21.5"i5 running on mountain lion.
Also did I post this in the right place? I'm new to this.Read this whole message before doing anything.
Back up all data.
Quit Safari if it’s running. Then select
▹ Force Quit…
from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.
Step 1
In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. Uncheck it, if checked. Close the Info window and the Applications folder.
If Adobe Flash Player is installed, select
▹ System Preferences ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.Safari
Caches/com.apple.WebKit.PluginProcess
Caches/Metadata/Safari
Preferences/com.apple.WebKit.PluginHost.plist
Preferences/com.apple.WebKit.PluginProcess.plist
Saved Application State/com.apple.Safari.savedState
Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder. If you still have problems, continue.
Step 2
Triple-click anywhere in the line below to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Quit Safari again. Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. If there's a subfolder with the name "com.apple.Safari", delete it, even if it's empty. Quit Terminal. Close the folder. Launch Safari and test.
Step 3
If Safari still doesn’t work right, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):
Cookies/Cookies.binarycookies
Internet Plug-Ins
Preferences/com.apple.Safari.LSSharedFileList.plist
Preferences/com.apple.Safari.plist
Preferences/com.apple.Safari.RSS.plist
Preferences/com.apple.WebFoundation.plist
PubSub/Database
Safari
(Note: you are not moving the Safari application. You’re moving a folder named “Safari.”)
Try again. This time Safari should perform normally, but your settings and bookmarks will be lost. The default set of bookmarks will be restored. Delete them all.
If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that may have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.
If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select
File ▹ Import Bookmarks
from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.
Note: This step will remove your Safari Extensions, if any, and their settings. If you choose to restore them, do so one at a time, testing after each step to make sure you haven’t restored the problem.
If you don’t like the results of step 3, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place. -
Mac is stuck on the reset password screen.
If it hasn't got iOS 5+ pre-installed then you will need to connect it to a computer's iTunes in order to activate it.
Getting started guide : http://support.apple.com/kb/HT4053
The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad -
i have reset my macbook pro to factory reset the screen is now asking me to put in my details, do i have too as if i am showing it to someone they need to be able to see it working but does that not mean that my name will be on it. please help
Use a alias, but you might have to use a zip code that matches the location used.
Also if you click the right button there is a way to bypass the registration, like register later or something, Apple has it hidden. Also to bypass the internet connection to send the registration off.
Never place your name on a Mac or PC, it's spread throughout the entire machine, in emails, on the network in plain sight etc. -
HT201412 when turned on all I get is a white screen
My Ipod when turned on all I get is a white screen. I tryed to do a reboot w/power and home button and nothing
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My MacBook Pro keeps coming up with the Reset Password Screen and won't let me access my computer!
When it turns on it comes up with the reset password screen, I complete the reset password and press restart but my computer doesn't restart and for a while doesn't turn on at all! After at least 10min it turns on and comes up with the same Reset password screen.
My Mac is up to date in OSX
Please help me! I need it for my homework!Hi Linda Loo Loo,
If you have backed up previously to iTunes on a specific computer, even if it has been a while, you may be able to still backup even if you are unable enter the passcode on your iPhone due to a damaged screen. You may find the following article helpful:
If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
When the backup and sync is complete, restore your device.
When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
Select your device in iTunes and choose the most recent backup of your device.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden -
Reset password screen always comes up
After updating to Yosemite, most of the time when I turn on my MacBook Pro, the "reset password" screen appears. The only options I have are not relevant. I have not forgotten my password and don't need to reset it. However, because I need to access the info on my Mac, I play along and reset. The next time I turn on my Mac, I usually get a black screen or the "reset password screen" screen again. This never happened before the update. I cannot find an answer anywhere. Please help!
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite
If that doesn't fix it, do a backup. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Then re-install the OS.
OS X Recovery
OS X Recovery (2) -
I cannot get past the password screen
I cannot get past the password screen, I've tried resetting it but it tells. Me I'm not an allowed user
If the old Macbook(?) has Snow Leopard 10.6 installed, and you have that retail install disc or the system disc of the current (base level) system on it, you could use the installer disc as a boot volume and use the utilities on the booted install disc to reset the password. It should be a menu option in the booted Install disc, way short of any effort to re-install anything. And if your computer can do this, the same DVD has Disk Utility, to check/repair the Mac HDD.
What OS X version do you have, & what MacBook, etc is that?
Good luck & happy computing! -
I am trying to log on to an old laptop and I cannot get past the password screen - I'm using the password I always used and it is not working. Even the clue doesn't help. Is there anything I can do. The last time it was turned on the apple staff transferred data to my new laptop. Help
If the old Macbook(?) has Snow Leopard 10.6 installed, and you have that retail install disc or the system disc of the current (base level) system on it, you could use the installer disc as a boot volume and use the utilities on the booted install disc to reset the password. It should be a menu option in the booted Install disc, way short of any effort to re-install anything. And if your computer can do this, the same DVD has Disk Utility, to check/repair the Mac HDD.
What OS X version do you have, & what MacBook, etc is that?
Good luck & happy computing! -
I cant get past my password screen?
I cant get past my password screen. I enter the correct password and it brings me back to the same screen
Try resetting the admin password ..
For resetting the password on a Mac running Lion v10.7 read here > Reset a Mac OS X 10.7 Lion Password
For a prior Mac OS X read here > Mac OS X: Changing or resetting an account password
When you post for assistance please tell us which Mac OS X you have installed. Thank you. -
this morning my PB G4 would not get to the password screen after power on. I have rebooted many times and very loud noises (like a HD spinning/rubbing) emits. Tried the Install disk and it cannot find the hard drive. Ran HW test and got a "Mass storage Error Code" message.
Did my HD just crash and unrecoverable? Time to replace my notebook?I believe your hard drive has failed. Hope you have a backup.
Failing Hard Drive Sounds http://datacent.com/hard_drive_sounds.php
Listed by drive manufacturer. Click on the > next to the drive & you will hear the typical failure sound.
How to Tell When Your Hard Drive is Going to Fail
http://www.lifehack.org/articles/technology/how-to-tell-when-your-hard-drive-is- going-to-fail.html
Grinding And Clicking – Symptoms Of A Failing Hard Drive
http://pcperformancetools.com/getdata/grinding-and-clicking-symptoms-of-failing- hard-drive.html
Failing Hard Drives
http://losangelescomputerhelp.com/computer_networking_news/failing-hard-drives.h tml
Cheers, Tom -
Someone please help me connect my two devices together so that I don't have to purchase yet another item. Is there an app or something that would allow me to connect my Mac Mini to my iPad 2 wirelessly. I can't get passed the password screen because the wireless Keyboard will no longer connect to my Mac ...helllllppp .... I use it for both my iPad and my Mac mini....does that matter?
If your iPad is close enough to your keyboard and Mini
and if the iPad is merely in standby and not off, the
connection to the iPad is still active. Therefore, the
keyboard will not connect to the Mini.
If the iPad is far enough away to break the Bluetooth
connection or you unpair from the iPad or you turn the
iPad off, then the keyboard should connect just fine with the Mini.
Most Bluetooth HID's (Human Interface Device) can only service
one host at a time. This is by design.
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