When buying an app it asked me questions for security but i dont remember them
when buying an app it asked me questions for security but i dont remember them
http://support.apple.com/kb/HT5312
Similar Messages
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I got a macbook pro and i wanted to buy an app i had the money and everything and because it was my first time they told me to enter the answers to my security questions. problem is i dont remember them at all! HELPPP
Call Apple Care for your country and ask for help resetting the questions.
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can anyone help I can log in to itunes, successfully, but when I try to buy anse app on ipod via itunes etc and it asks security questions I cannot remember what they are , have tried but no joy... help.. I cannot call support as I am deaf.
Hello DreamCakes,
The following article provides the necessary steps for restting your security questions.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Allen -
When attempting to buy an app, I am asked to update my security questions. When I submit theses I get an error message saying unable to save data.
Hi,
Go here:
https://appleid.apple.com/
Then click on "Manage my Apple ID" so you can update these security questions and ensure all your data is up to date. Including rescue emails.
Regards,
C -
Please help me, this problem happened me a month later but i hadnt had time to solve it... (Im form Mexico, sorry if i have a bad English)
http://support.apple.com/kb/ht5312
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I want to buy music but i cant because I dont know my security answers
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT4113 i have connected to i tunes itz asking for passcode but i dont remember
i have connected to i tunes it is assking for passcode to set from i phone.when i am typing my old passcode its showing error ????
Try here to recover
http://support.apple.com/kb/HT1808 -
I am looking for help on how to or where I can find information on how I can clean my hard drive and then reinstall Lion, Thanks
Boot from Recovery HD upon startup hold-down keys Command R . Until you see the Apple logo then select language:English.click the Arrow (Next)
From the OS Utility, select Disk Utility then click Macintosh HD. click the Erase tab on the right side.
Format:Mac OS Extended(Journaled)
Name:Macintosh HD
And click Erase
Once Erase process is done, close Disk Utility and select the second option in the OS Utility which is Reinstall OS. Let it run. It should take about an hour to complete, this type os installation is internet dependent so somehow the completion of the process depends on internet speed as well. -
I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
when i got my i phone they had me answer questions for security and now i went to itunes to buy something and they asked me totally different questions...so now i cant buy things from itunes..can i reset or change the questions
Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
HT2731 What is the secret code being asked when buying an apps?
What is the secret code being asked when buying an apps?
Your CVV? The 3 digit number on back of your CC. 4 digits if using AmEx.
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when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?
Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records -
Have new iPhone 5s and older iPad ( looking to buy new iPad ) question for both is should I hook them up to y computer and back up the computer on each devise and sink and than the next one. The second question is should I do the I pad first cause it has photos in my email that have not been downloaded and it is one of or is the first model
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
i tried purchasing an in app thing but i need to kno security questions but i dont remember ever setting any how to i check them?
Have you find out? I have same problem.....
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im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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