When changing transferring to an existing iphone should i restore the phone before or after activating it

I'm giving my son my old iphone 5 should I restore the iphone before or after activating it to the new number.

Hey Shells1,
Thanks for the question. The following resource outlines the sequence of steps you should take before giving away your iOS device:
Before you sell or give away your iOS device, make sure that you've removed all of your personal information. Follow these steps to protect your data and get your device to its factory default state for the new owner:
1. Back up your device.
2. Go to Settings > General > Reset, then tap Erase All Content and Settings.
- This will completely erase your device and turn off iCloud, iMessage, FaceTime, Game Center, and other services.
- If you're using iOS 7 and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
3. Contact your carrier for guidance on transferring service to the new owner.
When the device is turned on for the first time by the new owner, Setup Assistant will guide them through the setup process.
Important: Do not manually delete contacts, calendars, reminders, documents, photo streams, or any other iCloud data while signed in to your iCloud account, or the content will also be deleted from the iCloud servers and all of your iCloud devices.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Thanks,
Matt M.

Similar Messages

Ive just upgraded my iphone 4 to 5, should i sync my phone before or after my number has changed to the iphone 5?

ive just upgraded my iphone 4 to 5, should i sync my phone before or after my number has changed to the iphone 5?

When you restore from an itunes backup it doesnt backup music or ring tones. resync from the computer that has the music. If you bought all the songs from iTunes, you can always redownload them but ringtones are a one-time download. Follow the article to redownload them. For the ringtones you can contact Apple to ask for a redownload of them
http://support.apple.com/kb/ht2519

I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated

I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated

Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.

HT4061 I just tried updating my iPhone 4GS and it says I have an error, and need to "restore" the phone before I can use it with iTunes??? I don't want to lose the pictures on it! What can I do to save them?

I just tried updating my iPhone 4GS and it says I have an error, and need to "restore" the phone before I can use it with iTunes??? I don't want to lose the pictures on it! What can I do to save them?

Swayzeone wrote:
I just tried updating my iPhone 4GS
No, sorry... did not happen becasue no such model exists.
If the device is in recovery mode, any data on it is already lost.
The only options are:
Restore the device to get it functional.
Enjoy the paper weight.
For what reason did you attempt to update the device without first ensuring that your data was safe, meaning backing up the device and copying important pictures/videos taken with the device to a computer?

HT201328 After restore the phone, I can't active it anymore. When connect to iTune error message "There is no SIM card installed in the iPhone you are attempting to activate."

I've a request to unlock my phone to Telstra and recive info for unlocked.
After that I restore the phone following the instruction: http://support.apple.com/kb/HT5014.
I can't active my iPhone anymore. When connect to iTune, I got error message "There is no SIM card installed in the iPhone you are attempting to activate." even my SIM is working well

Read here:
http://support.apple.com/kb/ts4148

I am giving my iphone 4 to a friend who lives out of the US. Should I restore the phone to factory settings first which will remove all the apps or just remove my contacts - there is no app store in his country.

I am giving my iphone 4 to a friend who lives out of the US. His country does not have an app store so I'd like to leave the apps I have on the ip4 and just remove my contacts,mail,and calendar. Is this possible or once I remove the Sim card will all be lost ? I have upgraded to iOS 5 which runs fine.
d

Your friend won't be able to use your apps & the SLA does not permit you to share them with your friend anyway. You might as well restore the phone as a new device before sending the phone to your friend. That way, they can set it up themselves.

HT4061 My Iphone 4s locked up when trying to update to the latest software. It is asking me to restore the phone before continuing. I don't want to do this as I will loose all my info. Can u help?

My phone has locked up when downloading the latest software. it is asking me to restore my phone, which if I do I will loose all contacts. Can u hekp?

If it's asking you to restore it then it's already too late and you've lost it.

When i decline calls in my iphone 4 with ios7 the phone blocks. I have to turn it off and turn it on again to unblock it.

I've had this problem with previous OS also. I get to annoying windows asking if I want to cancel, return or a list of available messages to send to the incoming phone number.

Take a look at this
iOS: Not responding or does not turn on - Apple Support
Pay particular attention to suggestion number 5. The one that talks about restoring the device using iTunes and using Recovery Mode if necessary. Most likely, that is where you are headed.

How can someone use a stolen iphone? does erasing the phone (which I feel like I should do) make it easier for the thief to use the iphone? If I don't erase it, it doesn't seem like anyone should be able to use the phone because of my password.

how can someone use a stolen iphone? does erasing the phone (which I feel like I should do) make it easier for the thief to use the iphone? If I don't erase it, it doesn't seem like anyone should be able to use the phone because of my password. Also, is it possible to retrieve anything that has been sent to the phone (i.e. text messages) since it was stolen through icloud? The "find my iphone" app says the device is offline but it rings when I call my number -- any idea how that would be the case? Thanks!!

You have a password, so good move on your part. Whether you erase it or the thief does, they still get to use the iPhone as theirs. Which is more important (pick one), protecting your data or punishing the thief?
Ringing occurs at the carrier. Chances are you're going to voicemail after only two or three rings. If you have an iCloud backup also a good move. Re-read my question in the first paragraph.

Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. Any suggestions please?

Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? Thanks

As pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.

I have an iphone 3gs, when I try to connect to my home wi-fi the phone goes thru the motions, finds the network but can't lock it in. The check mark next to the network flashes a few times then the phone goes serching again and the same thing happens.

I have an Iphone 3gs wi-fi problem. When I try to access my home wi-fi network the phone looks for the network, finds it, but cannot lock it in. The check mark flashes a few times then the phone tries again to connect. This only happens with my home wi-fi. Any suggestions on how to fix this problem. I have re-booted the phone and the router without any luck.

SOLUTION!
I've been suffering from this problem for a few months. I tried everything suggested by everyone, and then, today, I had a mad idea.
I used to work in a room in the house that's about 12 metres away from the router. It's on the next storey up and horizontally about 8 metres away. The problem started when I began to work in the same room as the router.
Today I became so frustrated that for some reason I walked into a room about 8 metres away on the same level - Guess what? I connected with no problem at all. Feeling full of joy I walked back to the room where the router is located - Dropped internet connection within a few minutes! Walked back to the the room that's 8 metres away and, hey presto! I have a connection. I now realise that the problem was that I moved too close to the router.
I can think of no logical explanation for my experience, but empirically it seems to work. Does anyone have the faintest idea of why this should be the case? In the absence of an answer I think I may have to start believing in fairies at the bottom of the garden - I'm just off to set a meal for them.
By the way, I don't know if it has any significance, but the router is a BT Infinity router that has replaced the incredibly unreliable Virgin Media cable connection

The latest version of itunes (10.2.2) freezes immdiately after connecting a device when trying to sync to ipod, iphone or ipad. The beachball just keeps spinning forever or until I force quit

The latest version of itunes (10.2.2) freezes immdiately after connecting a device when trying to sync to ipod, iphone or ipad. The beachball just keeps spinning forever or until I force quit

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

My phone crashed and has an icon showing a usb cable and the itunes emblem. when I connect to itunes it does not recognize my phone and treats it as just iphone. when I try to restore about 9 to 10 minutes into the restore the phone turns off and then on

My phone crashed and has an icon showing a usb cable and the itunes emblem. when I connect to itunes it does not recognize my phone and treats it as just iphone. when I try to restore about 9 to 10 minutes into the restore the phone turns off and then on and then loses the connection with itunes and at the end of the download it just asks me to restore it again.

Be prepared to lose everything on your iPhone but it should be backed up in iTunes so you can restore from your backup.
Try Recovery Mode... http://support.apple.com/kb/HT1808

Hi ...Some days ago i bought a used iphone 4s....but i can't activate the phone...when i connect it to itunes it shown that activate the phone but the person was not give me the ID & password....pls help me for this issue....Iphone is my favourite ph

Hi ...Some days ago i bought a used iphone 4s....but i can't activate the phone...when i connect it to itunes it shown that activate the phone but the person was not give me the ID & password....pls help me for this issue....Iphone is my favourite phone...in my child hood i love Apple products & till now......I can't activate it & for this reason i can't find the carrier network & can't make any call....pls help me...thanks for always support..My device ios is 7.1.2
& IMEI is : *****
Br-----------------------
Fazlur
<Personal Information Edited By Host>

It's a security risk to post your IMEI number and I've asked the Hosts to remove it.
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

My laptop hard drive crashed - when I go to sync my iPhone it says that my phone is already synced with another computer and can only be synced with one computer at a time.

My Dell laptop hard drive crashed - when I go to sync my iPhone it says that my phone is already synced with another computer and can only be synced with one computer at a time. When I hit sync is says it will erase my phone and sync with the new computer which is blank. How do I get my phone to sync my contacts, pics, apps etc. over to my new hard drive without losing anything.

Yes, so what's confusing... Did you not restore the backup of your data, contacts, pics, apps, music, etc. to the new hard drive after you replaced it or reformatted it or whatever you did? If so, then you can just sync your data back.
If not, please try searching the forum. This has been addressed hundreds of times here.

When changing transferring to an existing iphone should i restore the phone before or after activating it

Similar Messages

Maybe you are looking for