When checking my Service and Support Coverage is states that my iPhone 5 is not activated.
I activated my phone on the 21st, from the phone, right when I received it. It's been working fine. I also got an e-mail from Apple stating to reply to it to receive AppleCare +, which I did, and that seemed to go through. The odd thing is, that when I look into my Order History, it's still listed as shipped, and not delivered. Any input? Thanks.
http://discussions.apple.com/message/21753467#21753467
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when I check for service ans support coverage its show that my phone was replaced, but I just bought my iphone, is that means its used phone and sold as new one?
http://discussions.apple.com/message/21753467#21753467
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Serial number not working in service and support coverage!?
I am entering my hardware serial number into the service and support coverage box and it says that they have nothing on there records.
Registered 4 months ago. anyone else have this problem?If you are having problems on Apple's registration website, call Apple Customer Relations - 1-800-767-2275. You can check our coverage and/or register over the phone w/them.
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My serial number is C38JL043DTWD but lose from last 3 week and 28 October expire for service and support coverage how can I claim?
Sorry, but I don't understand your question. If you are questioning the stated expiration date of your warranty, when did you buy the iPhone and from what dealer? You may wish to post in your native language if you are uncomfortable posting in English.
Regards. -
I try to restore my iPhone and it keeps warn me that the iPhone can not be restored because an error was accrued
Hi there Fanny Mazur,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
-Griff W. -
When I redeem my itunes gift card, it states that the card has not been properly activated. I can't provide a receipt as it was a gift. Is there another solution?
Does the person who gave it to you still have the receipt ? You can try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I am trying to update my Airport Extreme. I go into the Airport Utility and this is the message attached I get when clicking on it.
"This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Go to AirPort Service and Support for more information." That;s it.
I guess I can hard reset it, but this seems weird. Any advice would be nice.
Thank you.Dear Bob, I have same problem:
"This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Go to AirPort Service and Support for more information."
My MBAir is running OSX 10.9.3 and the AIrPort Extreme I'm trying to use is A1143.
Thanks -
I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Any thoughts?
This sounds as if you have an older AirPort Express that is no longer supported by the newer Mavericks operating system.
To check and see if that might be the case, locate the model number on the side of the AirPort Express. It will start with an "A" followed by four numbers. Hard to see in the faint print.....so you may need reading glasses or a magnifying class to see the model number clearly.
Model numbers A1084 and A1088 of the AirPort Express are no longer supported by AirPort Utility in Mavericks.
You will need to use a Mac running Leopard, Snow Leopard, or a PC to be able to administer the older AirPort Express. -
Error creating communication to SAP Service and Support.
Hi guru,
I hava an error while configuring in SAP solution manager 7.0 SP12 in SPRO transaction the "initial configuration part I " : the wizard configuration give me the error "Error creating communication to SAP Service and Support"
Error creating communication to SAP Service and Support
Message no. IMG_FASTCONF004
Diagnosis
Error creating communication to SAP Service and Support.
If i create the two RFC connection manually ( SAP-OSS and SAP-OSS-LIST-O01 ) then when I returned to SPRO to make the "initial configuration part II " this tell me that there is an error in basis configuration.
How can I solve this problem ?markus , this is the first step i made after the installation of Sol Manager : this step have created the RFC SAPOSS ( and is working ).
Ok - good.
I am speaking about solution manager , that in basic configuration try to create the other RFC.
yes - I´m aware of that.
I would update to the latest service pack first (SP17 or SP18) before you start with the confiugration. The new SPs have much better wizards. SP12 is pretty old already.
Markus -
when I'm checking my emails and click on a link that was sent to me in the email, how do I get the link to open?
Identify and remove adware
http://www.thesafemac.com/arg/
or use Adware Removal Tool.
http://www.thesafemac.com/art/ -
Vendor evaluation - General Service and support
Hi
What are the subcriteria that can be under General Service and support?
How the scores are calculated for this?\
If manual where can we enter the scores for these?
Regards
SoumenHi,
Following are the answers for your questions.
What are the subcriteria that can be under General Service and support?
Ans: - Subcriteria can be defined by us as per our requirement but SAP has provided following 2 Subcriteria;
- Quality of service
- Service timeliness
How the scores are calculated for this?
Ans: - For above 2 subcriteria, you can assign a scoring method as following;
C Determination from quality rating of service
D Determination from timeliness rating of service
Config Path: - SPRO > MM > Puchasing > Vendor Evaluation > Define Criteria > Here maintain subcriteria for Service criteria and assign the scoring method
At the time of processing Service Entry Sheet, under "Vendor evaln" Tab, you will have option to enter scores for the following subcriteria
- Quality of service
- Service timeliness
Once you enter scores here, it will get calculated in ME61, if automatic evaluation is configured for above 2 subcriteras
Config Path: - SPRO > MM > Puchasing > Vendor Evaluation > Define Purchasing Organization Data for Vendor Evaluation > Here for Service criteria and it's subcriteria do not activate manual maintenance indicator
If manual where can we enter the scores for these?
Ans: - And if you want to maintain values manually for Service criteria and subcriteria then activate the manual maintenance indicator in above config path and then maintain it duirng ME61 (Vendor Evaluation) -
How can I administer a Gen1 Airport Express from, my MacPro (OS 10.9, Airport Utility 6.3.2). I can see the Express in the WiFi window but from the Airport Utility I get the following message: " This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Of course there's nothing of value on the support page. Any clues anyone?
Apple has dropped support in Mavericks (10.9) of the AirPort Express and AirPort Extreme models that were discontinued more than six years ago.
You can still administer the older AirPort models if you have a Mac running Leopard, Snow Leopard, or a PC. -
In my Airport Utility a read the following message:
This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support." What do I have to do ?? I can use my airport.I assume that your MacBook Pro is running OS X Mountain Lion ... correct? If so, version 5.6 can run just fine on this version of OS X; it just can't be installed in the traditional way.
Here are the basic steps to install version 5.6 under Mountain Lion using CharlesSoft's Pacifist:
If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
Run Pacifist.
Click on the Open Package option. Find the disk image file that you just placed on your desktop, and then, click on Open.
The utility is located as follows: Contents of AirPortUtility56.dmg > Contents of AirPortUtility56.pkg > Contents of AirPortUtility56Lion.pkg > Applications > Utilities > AirPort Utility 5.6.app
Drag AirPort Utility 5.6.app to your Mac's /Applications/Utilities folder.
You can now run the AirPort Utility from the Utilities folder. -
Do I only have a certain window of time to register my Apple Service and Support protection plan before it expires? I certainly hope not I paid for it and could never get the serial numbers for product & protection to sync together!
Normally must register an AppleCare plan before the original warranty on the Mac expires. If you have problems registering the AppleCare plan for your MacBook, call Apple tech support and ask to be connected to AppleCare Plan Adminstration.
For future posts, please make sure you're in the most appropriate forum for the product or service you're asking about. You'll be most likely to get quick and accurate help that way.
Regards. -
I just updated my RAM (replaced the two 2 gig cards with two Corsair 8 gig cards) and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times with Photoshop and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.
Here is the crash report:
Interval Since Last Panic Report: 5426204 sec
Panics Since Last Report: 2
Anonymous UUID: 2DD57DDB-BB42-5614-395A-CA6225BDAFD9
Wed Mar 20 11:36:53 2013
panic(cpu 0 caller 0xffffff801aa43d8e): "a freed zone element has been modified in zone: maps"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:219
Backtrace (CPU 0), Frame : Return Address
0xffffff81eb0eb950 : 0xffffff801aa1d626
0xffffff81eb0eb9c0 : 0xffffff801aa43d8e
0xffffff81eb0eba00 : 0xffffff801aa435d2
0xffffff81eb0ebae0 : 0xffffff801aa663f7
0xffffff81eb0ebb20 : 0xffffff801aa67398
0xffffff81eb0ebc70 : 0xffffff801aa6887c
0xffffff81eb0ebd20 : 0xffffff801ad5b8fe
0xffffff81eb0ebf50 : 0xffffff801ade182a
0xffffff81eb0ebfb0 : 0xffffff801aaced33
BSD process name corresponding to current thread: launchd
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001a800000
Kernel text base: 0xffffff801aa00000
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 1070542822
last loaded kext at 707348380: com.apple.driver.AppleIRController 320.15 (addr 0xffffff7f9c53e000, size 28672)
loaded kexts:
at.obdev.nke.LittleSnitch 3908
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3There have been a few reports on here where Corsair RAM seems to have caused users a lot of grief with crashes.
The recommendation on here, mostly, is to only buy RAM from macsales.com or crucial.com as they guarantee their modules will work and offer a no quibble lifetime guarantee.
I'd put the original RAM back in, return the Corsair chips for a refund and re-order from one of those two companies.
http://eshop.macsales.com/shop/apple/memory/iMac
http://www.crucial.com/
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