When clicking InDesign CS6 exec setup, it stalls and says "Installer failed to initialize.
Atter downloading and unzipping InDesign CS6, When I get as far as clicking the exec setup, it stalls and says “Installer failed to initialize. Then it says that theremay be a missing file.
We can't know. You have not provided system info or other technical details.
Mylenium
Similar Messages
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The error # I'm getting is 1603. Anyone experience this. I have a windows 7 system.
Shut down Microsoft Office and all web browsers. Then, in Acrobat or Reader, choose Help > Check for Updates.
See also Error 1603 | Install | CS3, CS4 products -
I had an issue with my Dell laptop and everytime i had opened Photoshop it would freeze and crash my computer. I had to recover my computer almost a month, and now when I try to redownload photoshop and creative cloud it tells me the same error message. Any ideas how I can properly download Creative Cloud?
Hi Jascam,
Please refer to the help document below to fix the issue:
Error: "Installer failed to initialize" | Windows
Regards,
Sheena -
I receive a message when trying to open Photoshop CS6, Illustrator CS6, etc., then when I try to follow the directions for troubleshooting, the installer fails to initialize.
Error message: "Adobe Application Manager is needed to resolve this problem. However it is missing or damaged". Then, after download, the program fails to load and displays this message: "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem". When following the link, Adobe Support Advisor has been discontinued 'because their products are now so stable. -I can see how stable they are.. How do I get assistance with Installer issues?
Any helpful thoughts?Hi David,
Kindly try out the steps in the below mentioned link to install Creative Cloud.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini -
Photoshop CS6 trial - installer failed to initialize
I've recently tried to download the Photoshop CS6 Extended trial software on my Windows 7 laptop, and after extraction I get a message saying:
"Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
Which I did, but no errors were found. So what do I do??Mon Jun 18 08:17:36 2012
[INFO] PIM - NOTE Failed to mount the package dmg. checking if already mounted...
Mon Jun 18 08:17:36 2012
[FATAL] PIM - Error Failed to mount the package dmg.
Mon Jun 18 08:17:36 2012
[FATAL] PIM - Error Failed to extract assets...
Mon Jun 18 08:17:36 2012
[FATAL] Setup - Error installing core /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx package. pim_installPackage returned -8
Mon Jun 18 08:17:36 2012
[FATAL] Setup - Error installing Packages.
Mon Jun 18 08:17:39 2012
[INFO] Setup - ================= Exiting Installer with Code: 0 =================
Mon Jun 18 08:17:39 2012
[INFO] PIM - PIMSqlite closeDB status 0
Mon Jun 18 08:17:39 2012
[INFO] PIM - FREE PIM Instance ...
Mon Jun 18 08:25:53 2012
[INFO] Setup - Build Version - 6.0.335.0
Mon Jun 18 08:25:53 2012
[INFO] Setup - Logging Level verbosity Set to 4
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: Bootstrapper Start
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: Start initial checks
Mon Jun 18 08:25:53 2012
[INFO] Setup - Launch Path set to /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6
Mon Jun 18 08:25:53 2012
[INFO] Setup - Found 6 packages in setup manifest
Mon Jun 18 08:25:53 2012
[INFO] PIM - Build Version - 6.0.335.0
Mon Jun 18 08:25:53 2012
[INFO] PIM - Logging Level verbosity Set to 4
Mon Jun 18 08:25:53 2012
[INFO] PIM - Build Version - 6.0.335.0
Mon Jun 18 08:25:53 2012
[INFO] PIM - Logging Level verbosity Set to 4
Mon Jun 18 08:25:53 2012
[INFO] PIM - CREATE PIM Instance ...
Mon Jun 18 08:25:53 2012
[INFO] PIM - trying to createOrUpdatePIMDbSchema.
Mon Jun 18 08:25:53 2012
[INFO] PIM - SUCCESS Created Tables.
Mon Jun 18 08:25:53 2012
[INFO] PIM - PIM Database is Up To Date.
Mon Jun 18 08:25:53 2012
[INFO] PIM - Updater Inventory location:/Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/Install.app/Contents/Frameworks/UpdaterInventory.framework/UpdaterInventory
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id DF1EA1EE-7B19-4CC4-8950-BEB6D7F70191 not installed on the system. Size required: 49365843
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 36C746D4-D32C-422A-9B0F-F3719DAA3DF8 not installed on the system. Size required: 2889421
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 5C2E838A-E0AD-4727-B8FD-54DA0C7A6FBB not installed on the system. Size required: 15633430
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id B5032FD8-3CFB-4FA1-9051-811EB16A189B not installed on the system. Size required: 4237309
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 59792158-B2AE-4670-8F68-EB7DE9535F3D not installed on the system. Size required: 13952220
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 7EF4FA31-DD11-4D7E-A9D0-7C1526746C65 not installed on the system. Size required: 16135843
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id F07FC360-0D5A-46FA-97FE-D317850ECBFF not installed on the system. Size required: 22302498
Mon Jun 18 08:25:53 2012
[INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 136968220
Mon Jun 18 08:25:53 2012
[INFO] PIM - freeDiskSpace ... 66856648704
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: End initial checks
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: Begin Installing
Mon Jun 18 08:25:53 2012
[INFO] PIM - START installPackage at file /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx
Mon Jun 18 08:25:53 2012
[INFO] PIM - Validating package file: '/Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx'
Mon Jun 18 08:25:53 2012
[INFO] PIM - Validating package file: '/Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pima'
Mon Jun 18 08:25:53 2012
[INFO] PIM - SUCCESS insertPackageUpdateList.
Mon Jun 18 08:25:53 2012
[INFO] PIM - SUCCESS insertAppletRegInfoList.
Mon Jun 18 08:25:55 2012
[INFO] PIM - NOTE Failed to mount the package dmg. checking if already mounted...
Mon Jun 18 08:25:55 2012
[FATAL] PIM - Error Failed to mount the package dmg.
Mon Jun 18 08:25:55 2012
[FATAL] PIM - Error Failed to extract assets...
Mon Jun 18 08:25:55 2012
[FATAL] Setup - Error installing core /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx package. pim_installPackage returned -8
Mon Jun 18 08:25:55 2012
[FATAL] Setup - Error installing Packages.
Mon Jun 18 08:25:58 2012
[INFO] Setup - ================= Exiting Installer with Code: 0 =================
Mon Jun 18 08:25:58 2012
[INFO] PIM - PIMSqlite closeDB status 0
Mon Jun 18 08:25:58 2012
[INFO] PIM - FREE PIM Instance ... -
When I begin the installation for the CS6 Master Collection, I get an effor saying, "We've encountered the following issues" and below it says, "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." I have already downloaded it, and it didn't help at all. I've tried repairing disk permissions and rebooting, but nothing yet. I have a Mac, and this is my first time installing ANY adobe products on it besides air and flash (of course).
It didn't log anything:
2013-02-22 06:27:07.794 Adobe Creative Suite Cleaner Tool[2733:1207] ***************Starting New Session*****************
2013-02-22 06:27:07.795 Adobe Creative Suite Cleaner Tool[2733:1207] Cleaner tool Version: 6.0.0.28
2013-02-22 06:27:07.796 Adobe Creative Suite Cleaner Tool[2733:1207] Mode=UI mode
2013-02-22 06:27:08.222 Adobe Creative Suite Cleaner Tool[2733:1207] ========================================
2013-02-22 06:27:24.543 Adobe Creative Suite Cleaner Tool[2733:1207] ***************End Session***************** -
Error message when downloading Indesign CS6 trial: file in Adobe manager is corrupt
When I try to download the trial version of ID(Indesign cs6) I get an error message saying the file in adobe manager is corrupt to contact customer service.
Hi akeva123,
Please download/Install CC desktop on your machine. Launch Indesign CS6 and try to activate.
CC desktop: https://creative.adobe.com/products/creative-cloud .
Regards,
Romit Sinha -
When installing InDesign CS6 I get an error message
When installing InDesign CS6 I get an error message
Hi,
Please refer to Adobe Download and Installation Help.
http://helpx.adobe.com/download-install.html
If you still need any assistance with download and installation, you can contact Adobe technical support .
Please visit the below link for contact details.
http://www.adobe.com/aboutadobe/contact.html
Thank you for posting the issue on Adobe forums. -
InDesign CS6 trial download: "Installer failed to initialize"
Hi, I have successfully downloaded Adobe InDesign CS6, using the Download Manager Software. When I click on 'Install", a window appears with a progress bar ("Adobe Installer"), and the bar gets about 2/3 through, then I get an error message saying "We've encountered the following issues. Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." Then a link to download Adobe Support Advisor, or button to Quit.
So, I downloaded and ran Adobe Support Advisor. After initializing, the software tells me "no issues detected."
- My machine meets the system reqs for InDesign CS6
- Obviously I have tried restarting my machine and running all these steps again. Still getting the error.
Please help!!! Thank you.Okay, Mylenium, here are my system specs:
Mac os x version 10.6.8, 4gigs memory, 2.3GHz Intel Core i7 Processor, 470 Gigs of available hard drive space.
I have run all of Apple's software updates up to today, and I have also run cleanup and Disk Utility repairs just in case these are a factor. Still getting the error message with the "Failure to initialize install."
Also: I have installed on my machine InDesign, Photoshop, Flash, Illustrator, Dreamweaver CS5.
Can you help me? -
Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tried using the CC Cleaner Tool but nothing works? Any solution please. Was new computer and newly purchased CS6 software downloaded 2 days prior to the upgrade.
make sure you follow all the steps here, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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If I have installed InDesign CS6 on a windows computer and I want to change to a Mac. Can I use my licence or do I have to change to CC?
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-la
nguage-swap.html -
Illustrator CS6 says "installation failed" when installing.
Illustrator CS6 says "installation failed" when installing. No explanation is given. I don't have any previous versions of AI installed or any trials. Help? I really need to use this product today!
We can't know. You need to provide system information and possibly the install logs:
Troubleshoot with install logs
Mylenium -
I have CC Indesign CS6, but client has CS3 and wants CS3 files.
I have CC Indesign CS6, but client has CS3 and wants CS3 files. Can I access earlier versions through CC to do the 'downsave' thing? Any workarounds?
You're a bit of a bind.
To save backwards you need to File>Export and choose IDML
But you will need to find someone with InDesign CS4 or CS5 as that is the versions that will allow to File>Export and choose INX.
INX is the only version that can be opened in CS3.
To be clear - the client should really update to the same version as you - as with each version the text engines are different, so there will be different line endings and perhaps even overset text depending on the layouts etc.
Plus any new feature in CS6 that was not in Cs5.5 or earlier versions will be stripped out - and going back to CS3 there are a few things which could alter the layout significantly.
I suggest the client upgrade to the latest version. Or if you can find a CS3 version online to purchase for yourself - either way - you should both work on the same version of the software. -
When I try to install Flash, it stalls and will not continue
When I try to install Flash, it stalls and will not continue. What do I do?
Mabel are you referring to Flash Player or Flash Professional? Also what version are you trying to install? Finally what operating system are you using?
-
HI,
I downloaded Adobe Flash Professional CC and When i am running the setup its is coming:-
We've encountered the following issues
Installer Failed to Initialize.
What do I do now? Please help as soon as possible. Thanks in advance!
Regards,
Bhaveshstart at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html
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