When clicking on Time Capsule in the Finder Sidebar, it doesn't connect.
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Once in a while when I click on Time Capsule's icon in the sidebar of the finder window, I am unable to connect to Time Capsule. Yet, if I use the "Connect to Server..." command, I'm able to do so.
A possible problem is that there is something wrong with your IP address even though you are able to connect to the internet. Whatever the reason, this worked for me:
1. go to Apple > System Preferences > Network
2. Click on the Advanced button
3. Find and click on "Renew DHCP Lease" usually under TCP/IP
This has solved my problem. Now I can directly access Time Capsule from the sidebar.
Another fix is to go to Time Machine under System Preferences, select "None" for hard drive, turn off Time Machine, then turn it back on and reselect Time Capsule as the hard drive to backup.
All previous backups remain intact and nothing will be lost.
What I suspect is that there is some kind of mismatch between Bonjour and the IP address. This may happen after I've restarted the Time Capsule or after I directly connect to the Time Capsule via ethernet cable and then later access it using Wifi.
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I can't see my time capsule in the finder menu
I just bowgth a new airport extreme time capsule 2T and it´s working fine with the wireles network but I can select it in the finder menu to use it as a back up disk. ¿why?
That's not the way of setting up your Time Capsule as a backup disk.
Instead, you need to set up Time Machine. Open System Preferences > Time Machine > Select Disk, choose your Time Capsule and your Mac will start making backups to your Time Capsule.
Also, are you sure you have bought an AirPort Time Capsule? Maybe you have bought an AirPort Extreme, and this one does not come with a hard drive, so you cannot see it in the Finder sidebar to copy files to it -
I cannot find my Mac and other devices connected to my Time Capsule on the "Find iPhone" app
I replaced a three year old cisco router with a new 2TB TC. Now, none of the devices that used to show up on the "Find iPhone" app show up. They display as "online, location not available." This only applies to the Mac, iPad, and iPod connected to the internet through the TC. The iPhones that connect through the TC show up on "Find iPhone".
I've checked the articles for any kind of "location services" or other settings that need to be changed but I can't find them. Any help would be appreciated.Sorry .. I misunderstood what the question was about.
Do you have the Apple ID set in the TC?
I have no idea if this is important or not, but the actual app seems to have nothing to do with the TC.. and everything to do with icloud. I cannot recall seeing the question.. you might do better posting the question with the developers of the app. -
I have set up Time Capsule to use with Time Machine but when I open Time Machine it 'cannot find' the Time Capsule and I have to 'Select the Disk' each time. In the Next Backup tab it always says "When disk is connected" even though the disk is already connected.
Your pro doesn't matter.. I presume it is happily working.
Your imac setup has got messed up because you changed from a local (my book being USB type I presume) to network drive. Did you do a clean install of Lion?
Did you use the backup from the Pro on the imac? Otherwise I don't see how the Pro shows up in use previous disk. Where is Pondini when you need him??
You cannot download Time Machine as an App and replace the current version. It is built into the OS.. the only way to do it is a clean install. Unfortunately that might be the only way around the issue.
There is a number of issues that Pondini has covered in the setup issues of troubleshooting.
This is the most relevant I think. http://pondini.org/TM/B6.html
But look at the whole section B setup problems.
http://pondini.org/TM/Troubleshooting.html
If it was me, I would store all the info you need.. not using TM but using a straight copy of files.
Then clean install Lion. I doubt any of these issues would exist if you had not installed Lion over existing setup or used a different backup.
See if you can get Pondini to respond.. !! -
I can't find my Time Capsule on my networks anymore. It's like it doesn't exist. We got hit by a storm and that might have caused our internet modem from ATT to fry. I replaced the modem today but now my Time Capsule isnt working. It's blinking amber. The PC its connected to through the ATT modem isn't finding it as it scans and its not in utilities. My MacBook isn't finding the time capsule either when it scans. Whenever I hooked up all the wires to the time capsule and the modem, the internet stops working. I've tried resetting the time capsule but it's still blinking. I had all my computer equipment on a power surge protector. A pretty good one. All my other equipment is fine. The ATT modem was old, so I thought it might not have even been the lightening. Nothing else in home was injured by storm. I am freaking out and need help!!! I can't use my MACbook to do my internet work and all my files were backed up on the time capsule.
Another problem. My Time Machine isn't backing up now either. What is up with that?
I would be soooo grateful if someone can help me! Thanks a million!A PC can have more issues connecting than a Mac.
But it really should not matter.. so just try it in situ.. press and hold the reset.. once it starts up, it will return to default IP, 10.0.1.1 the PC should then be able to find it via the airport utility.
If not drag it over to the Mac and plug in there by ethernet.. or since it is a laptop, really should not be that difficult to drag the Laptop and plug it into the TC.
Important thing is to get access to the TC.
The Mac if it is running lion, then you MUST download and install 5.6 airport utility to do anything useful.
http://support.apple.com/kb/DL1482 -
How can I confirm that the back up to my time capsule has backed everything up as when I enter time capsule and interrogate the backs ups I can't identify individual photo or music files?
You cannot browse a Time Machine backup with the Finder. To restore individual music files or any other files normally available in the Finder, open your Music folder then "Enter Time Machine" using the Time Machine icon.
Restoring individual photographs is slightly more cumbersome. Apple recommends restoring the entire iPhoto Library, but if you want to locate an individual photograph you could use Time Machine to restore the old Libary. Restore it to an alternate location to avoid overwriting your existing one. Open iPhoto while holding an Option key, open the restored Library, find the photo you need and export it, close iPhoto, re-open it with your usual Library, and import the photo.
Time Machine depends upon a number of sound engineering principles for reliable operation, one of which is "faith"
Your files will remain intact until your Time Machine backup device becomes inoperative. -
My os is 10.8.4. Airport Utility is 6.3. When I try to pull backups, time capsule says: 'The folder “Pictures” can’t be opened because you don’t have permission to see its contents.'. So I cannot use Time capsule to back up so what gives?
Did you use migration assistant when you set up the computer?
TM will treat this as a different computer and permissions issues can arise from that.
Pondini is the expert on that stuff.. hopefully he can drop in.
But I recommend you read all the FAQ to do with restore.. Q14-17.
And then look at the permissions issues he lists in troubleshooting.
E9 in particular. http://pondini.org/TM/Troubleshooting.html -
I am getting this error when time machine tries to back up to a time capsule. "The backup disk image “/Volumes/JUDY ARCENEAUX's Time Capsu-1/JUDY ARCENEAUX’s MacBook Air.sparsebundle” is already in use." Same time capsule has worked in the past.
First, restart the computer and the Time Capsule. In most of the cases, this should solve the problem.
If it doesn't work, see > http://pondini.org/TM/C12.html -
When i use the AE2 as an extra wifi point and put the plug in from Time Capsule than the total networks goes down. what do I wrong?
When i use the AE2 as an extra wifi point and put the plug in from Time Capsule than the total networks goes down. what do I wrong?
You likely first configured the AirPort Express to "extend a wireless network" using wireless only, correct?
If yes, you cannot then connect the AirPort Express using Ethernet....that will crash your network.
The Express must be configured to "create a wireless network". AirPort Utility will do this for you automatically, but you will first need to perform a Factory Default Reset or Hard Reset on the AirPort Express and then start over with the configuration again.
Connect the Ethernet cable to the Express before you open AirPort Utility. Post back if you need more tips on how to set this up. -
Hi,
I have the first generation Time Capsule A1254, the power supply inside went south, does anyone know where I can purchase another?
ThanksMight be worth considering a repair of the power supply so you can keep the data on your drive.
I have no association with the link below other than as a customer.
http://www.timecapsulerepair.net/ -
I recently moved and now I'm trying to set up my Time Capsule as the primary base station or router with an existing network that has a Centurylink modem/router. The TC still has the settings for my old network. I also have backups on it. I have the data backed up to another HD so it's not an issue to return it to factory settings if doing so deletes the back ups. Do I need to restore it to the factory settings to set it up? Also, what settings would I select on the TC (and the Centurylink modem/router) in order for the TC to serve as the router, instead of the Centurylink router? I want to be able to use the TC to back up my Mac's, print wirelessly, and improve overall performance. I tried setting the TC up and ended with 2 different networks. Can anyone please help me with this?
The TC has to plug into the existing modem router by ethernet.. you cannot use wireless.
You have a choice of which is router.. only if Centurylink agree to bridge their modem router.. this has to be done by the ISP and often they do not allow it.
Is your broadband cable or adsl or fibre or ???
If it is cable and you are allowed to purchase your own cable modem pick a pure modem version with no router in it.. plug the TC into it by ethernet.
Setup the TC in DHCP and NAT mode.. (depending on broadband type).
You must reset the TC to factory to do the setup.. no files are lost at all.
Here is my current recommended setup.. with Yosemite life has become harder than ever.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
This user has had success and a few others as well.
RáNdÓm GéÉzÁ
Here is why Yosemite has fundamental issues.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/ -
Time capsule appeared on Finder on both "shared" and "device". now i can't see it on devices
time capsule appeared on Finder on both "shared" and "device".now i can't see it on devices
It will only appear in devices if you mount the drive. This should happen automatically when Time Machine starts.. but you can manually mount the share by just clicking it.
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Access Time Capsule over the internet
Hey guys! I have a problem. I cannot access my Time Capsule over the internet.
I have a Time Capsule 2013 which connects to the internet using a PPPoE connection and which provides wireless connection to other peripherals in my house.
The TC is running the latest firmware and I've added my iCloud account in AirPort Utility settings, in order to access the TC over the internet, via Back to My Mac.
Whenever I'm away from home, I cannot access the TC.
I see it in Finder's sidebar, but whenever I press the "Connect As.." button I get the following error:
"There was a problem connecting to the server “Time Capsule”.
The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again."
I must add that I have a dynamic IP. Whenever the Time Capsule restarts, it gets a different IP.
Am I missing something?
Please help me. It's really important for me to be able to reach it when I'm away from home.So the modem is bridged and the TC is doing the PPPoE authentication.. and it gets a public IP on the WAN interface.
The dynamic nature of the IP is not a problem with the BTMM and iCloud type system which should keep the intermediate connection in the cloud up to date.
What about the connection at the other side.. are you getting a public IP.. are you behind a firewall or restricted access? Remember both sides of this have to work.
See this thread.. you are not alone.. all is not sweetness and light unless you get a proper business account with static IP.
https://discussions.apple.com/thread/3699096?start=0&tstart=0
Apple info has a bit about issues that people experience.. and Tesserax has some setup info.
Remote Access
I would use the public IP and see if it works.. that means you need to check the IP before you leave home or use your phone tether and do the test at home so you can type in the public ip and use direct access .. at least to test it. -
My home network has an Airport Extreme w/Time Capsule as the base and then an Airport Express and a second Airport Extreme to reach different areas of the house. Is there a way to use the second Airport Extreme for file storage on this network? Network is administered through an iMac running OS X Yosemite 10.10.2. Ideally, would like for the second Airport Extreme hard drive to appear on the list of devices in the Finder window.
Ok.. gottcha
The problem is network wise.. Yosemite is about equal to tin cans and string.. pathetic.
Here is my usual set of instructions to get anything working on Yosemite.
The best way to fix problems is a full factory reset of all the AE in the network.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg AEgen5 and AEwifi for basestation and wireless respectively.
Even better if the issue is more wireless use AE24ghz and AE5ghz with fixed channels as this also seems to help stop the nonsense.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the AE always takes the same IP address.. this is not a problem for AE which is router.. it is a problem for AE which is bridged.. you will need to set static IP in the main router by dhcp reservations or use static IP in the AE which is tricky.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
6. Now mount the disk of the second AE in finder... manually.
Use Go, Connect to Server and type in the AE ip address.
SMB://10.0.1.2
Where you will replace that address with the actual address. The network resource should be discovered and then it will request the password.. type that in and make sure you tick to save it in your keychain.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
Do as much as you want of the above... not all of it is necessary.. only if you want it reliable.. or as reliable as Yosemite in its current incarnation can manage.
The most important thing is point 6.. mount the disk using direct IP address and not names.. dns in Yosemite is fatally flawed.
See http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
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