When clicking pages and keynote tap a question mark appears and it doesn't launch. What can I do without having the original disc anymore?
I tried to clean up my mac yesterday and might have deleted some files by accident which are connected to iwork. However I still see when looking through library support files that a lot of iworks is still there except in the applications folder. So how can I recover iworks? I can't find the disc either due to lot of moves in the past. Or do I have to purchase a new set of iworks?
Hi Pendaz
The Openreach Superfast Commercial Fibre Broadband Scheme and your local BDUK fibre broadband programme is being rolled out, done and managed by Openreach (& your local authority in terms of BDUK programme) so BT Retail (a communication provider/ISP whom operates this forum) does not have much say as to when and if you will be able to get fibre broadband (FTTC or FTTP or equivalent) as that is up-to Openreach/and your local authority.
What exchange are you on?
You can find put by going to Samknows ( http://www.samknows.com/broadband/exchange_search ) or using the BTWholesale database ( http://dslchecker.bt.com/adsl )
What does it say for your line when you go to: http://dslchecker.bt.com/adsl ?
Copy and paste the grid and include your exchange and cabinet number (if there is one), thoug remember to edit out your landline number or address.
jac_95 | BT.com Help Site | BT Service Status
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I bought my Apple TV in Singapore and I haven’t used it yet. When I try to rent a film, comes the message that may signature is not working for security issues.
However, when I go to the Apple Web site, click "Support", and then "Register an Apple Product", I can´t do it, because they ask me for a MPN number that I don’t have, because I through out the package. What can I do without having the MPN number?
Thanks!Call Apple Care for your country and ask for help resetting the questions.
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When I click to view my photos a question mark appears and will not let me view my picture. How do I fix this?
Suggests a permissions issue in the Library.
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to check and repair Library permissions -
When i click on my app it loads a little but then it will go back to the home page what can i do without deleting the app?
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
I've forgotten my administrator password and can't download software. can anyone advise how to reset a new password without having the original?
Forgot Your Account Password
For Snow Leopard and earlier
Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password.
If you are unable to boot from an installer DVD:
(these will only work on Leopard or earlier)
1. Boot to Safe Mode by restarting and after the chime press and hold down
the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each
command line:
/sbin/fsck -yf
If you do not receive a "Filesystem OK" message then repeat this command
until you do. If after seven tries you still do not receive a "Filesystem OK"
message, then the system is corrupted and needs to be reinstalled.
mount -uw /
cd /private/var/db/netinfo
mv local.nidb local.old
rm ../.AppleSetupDone
shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
Reset Admin Password Using The Terminal
You can reset the password by printing out (or writing down) and carefully following these steps.
First, find the short name of the admin user on the machine. The easiest way of doing this is by looking at what the directory is called in the Users folder.
Now, start in Single-user Mode. It should boot into a command line.
Enter these exact lines. Press RETURN after each.
mount -uw /
ifconfig lo0 up
cd /var/db/netinfo
netinfod -s local
Now you'll need that short name. Enter "passwd", a space, and the short name of the admin. For example, if the admin was rather prosaically called "imadmin", you would enter "passwd imadmin".
The computer will now prompt you to change the password for "lmadmin" (or whatever the short name was). Go ahead and enter a new password.
Now, enter:
sync
reboot
and the machine will reboot. The admin password should now be changed. -
I plugged my iPod into the computer and it says that my iPod is synced with another iTunes library, but it's not. So all my music and apps are gone. What can I do to remind the computer its the right iTunes library and get all my stuff back?
Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.
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Old Mac died. Have PE 9 and while it installs I get a licensing problem I have the original discs and the serial. How do I fix this? I don't need the new version and I just want to use what I have already paid for. Error 213:5
Did you migrate over the data from your old computer? If so, there's probably something you brought over that knows it's not on the same hardware as before. In that case you need to run this:
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
and then go around and manually remove all the bits and bobs, not just from applications but also from hard drive>library>application support>adobe and from your username>library>preferences. Spotlight will not help you. You have to go looking on your own.
If that's not it--you just a message that you've used up your activations, you need activation support:
Activation & Deactivation Help
Start a chat session and they can get you straightened out. -
Hello I have a problem with my Iphone 5S and it`s under warrenty it doesn`t turn on and a blue screen cames up and it doesn`t reset what can I do, I live in Argentina Buenos Aires, please contact me soon, thank you
Where did you purchase the phone? Then, you can use this support document to find out how to contact Apple Support from your location. Contact Apple for support and service - Apple Support
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I have forgotten my master password and my admin password. What can I do to get the passwords or reset them?
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I am having some trouble with my computer, what happened was: I was playing on a game, I played with a magnet, it started to go slower and slower, I pressed F9 then it went slower and then it went to a blank screen with a flashing document with a question mark on it. I tried the original OS X installation disk but when it came to choosing the area of which I save it, it showed no areas.
Startup your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
If the startup disk is not available from that window, you may be able to repair the disk.
Help here > A flashing question mark appears when you start your Mac -
hi! For the past two weeks,there was this album available on iTunes. But i just checked it yesterday, and it is gone! i know i saved it under my wishlist but now i can't even find it. I tried googling the song on iTunes,but it said there was no such thing. what can i do to get the album back?
i would like to do that but i have no idea who is the song creator as it a album soundtrack made up of various artists
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What does it mean when a blue box with a white question mark appear instead of images?
This happens frequently when I'm using the internet. I've tried using different web browsers, but nothing helps. Also, the internet goes in and out, but wi fi signal is fine. Any ideas?
The browser timed out waiting for the image data to come across the Internet link. Can be accidental, a really lousy ISP service, or deliberate, some entity along the line is preventing the images from getting across. Try starting up the browser in "safe" mode with all plug-ins and add-ons disabled (see the Help menu in Firefox, see the Security pane in Safari's Preferences), just to make sure the browser isn't blocking itself. If that doesn't help, you will have to go "up the food chain": check your router, call your ISP, try connecting from different places, etc.
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Hello,
My InDesign CS6 has been doing this ever since I uninstalled and reinstalled on new machine. At first it wasn't that bad and thought I would live with it and just hit Ctrl+0 and get the page to fit window. But scrolling up and down in the program should be something I can always do and I need to get to the bottom of this.
Details: I am someone who uses a combination of the alt key and my mouse scroll wheel to zoom in and out of a document quickly. Well, when I do this from far away (say... 25% zoom) and go to zoom in InDesign moves my layout page randomly down so the bottom half of my page is below the Indesign viewing Window and the top half of my page is above. It's very clear that there is a "snap" that takes my page there. The most annoying part is that even though half of my layout page is off the bottom of the program viewing window, as you can see from the screen shot, there is no option to vertically scroll to center my page in viewing window (using mouse wheel - or vertical bar within program).
I know this is a small issue - But i never had it with my CS6 on my old machine. Is there a setting I do not know about? Like with Guides or something?
Any help would be appreciated. Thanks,I see some anomalies in scrolling on my Win7 machine with a Logitech mouse, though nothing quite as bad as what you describe. Make sure you have the newest driver (or if you already do, try going back a version), and you can try trashing the ID prefs (see Replace Your Preferences ) though I don't really think that's the issue.
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I have a macbook pro operating on OS X software, version 10.6.8. I am trying to upgrade to the newest version (I'm clearly behind, I know) and when I click "get" in the app store the download drops into the dock and reads "OS X Yosemite--waiting" and the only option is to click "cancel download". I've restarted the download twice and restarted the computer once. I'm not sure what else to try. Suggestions?
Try the download again. If it shows waiting, check the App Store Purchases tab for a Resume button. If there is none, let the download sit there. Sometimes Apple's servers bog down. I usually try downloading at night.
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version 5 loaded on windows 7. all went well for a while. one day while using, ratio of normal screen doubled in width; i.e. half the page disappears off the screen to the right (on a wide screen). when full screen mode applied, ratio is fine. it only happens in normal view, which is the usually prefered option. I cannot determine any means within the program to resize the normal screen. nothing else is affected, only mozilla firefox in normal view. not that when program is opened from keyboard the page is correct for a moment, then enlarges the width with 1/2 page dissappearing.
This issue can be caused by the Babylon Toolbar 1.1.8 extension
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
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