When completing or cancelling a task/phase/project on PLM, the notifications aren't received

Hi,
I think i have a problem regarding notifications on PLM (9.3.3).
When completing or cancelling a task/phase/project on Agile PLM, the notifications aren't received.
So, when completing or cancelling one of those objects, the notifications popup appears. If i select a user (or several) to notify and click send, supposedly the notification is sent, but the user(s) never get to receive it on the notifications tab.
I tried different types of notifications (notification when delegating tasks, sending "manual" notifications, part notifications, etc.) and all of them worked correctly. Only the ones regarding change of status, don't work.
Can you please suggest if i'm doing something wrong or if someone is facing these same issues?
Many thanks for all the help,
Jose

I have this issue too, and it started suddenly one day, after not having any issues previously. Most of the time I do not get a notification on my lock screen for Whatsapp, Facebook messenger etc but once in a while I do. All the notification settings are correct, and as I do sometimes (although rarely) get a notification, I don't think it's anything to do with that. Perhaps it's a notification service issue?

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