When connect to stereo, volume problem

When I connect my I pod to my home receiver using a monster cable, or when I connect the I pod to my car adapter, The volume on the car or home stereo has to be all the was up in order to hear the music. Tech support was no help. They said it was the cable, but they are 2 different cables. Any ideas?

Sounds like iOS 4 broke the compatibility with your accessory, something that sometimes happens with major OS changes. Your only hope is to see if the accessory manufacturer has an update to make it compatible with iOS 4, or downgrade your Touch back to 3.1.3.

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    Hello there, RobenCaatje.
    The following Knowledge Base article is specific for the issue you're describing:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    Specifically:
    Resolution
    Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
    Make sure the Ring/Silent switch is not switched to silent.
    While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
    Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
    For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
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    Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
    If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (chooseSettings > General > Bluetooth).
    Restart the iPhone.
    If restarting the iPhone doesn't resolve the issue, try restoring the device.
    If the issue persists, go to the Service Answer Center - iPhone for information on service.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

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