When connecting my iPad a message pops " Pairing record missing"
When connecting my iPad to my Itune libarry a messages pops "Pairing record missing" how do I solve this error?
You cannot lose your current projects or events by reinstalling.
Still, a good rule of thumb is, "If it is important, back it up."
Similar Messages
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When connecting my ipad mini to my lap top I keep getting an error message sugesting I need to install 64bit version of Itunes. I have done this repeatedly but the same message keeps recurring. Cananyone help? Thanks
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Updating ipod touch to os5.1 got an error message "cannot connect the ipod touch because the pairing record is missing" don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box. Any ideas?
#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
#2 see #1
#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
#4 Covered by previous ones
#5 Obvious jpegs are photos and thus will not sync as videos. Also see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
#6 iOS: If you can't back up or restore from a backup in iTunes
First #7 See #6
Second #7 You have so many other problems resolve those first
#8 Resolve other problems first -
Hi my iPhone 4 won't turn on . When plugged in on several different chargers the following happens . Blank screen then apple sign for a short period then it buzzes and goes blank. Have tried power button and home button but no change ,When connected to mac get message that phone is in recovery mode and that i must restore this phone before it can be used with iTunes . Is this my last resort as I have some photoessays I don't want to loose.
PPlease helpHello, Chantal105
Thank you for visiting Apple Support Communities.
If your device is in recovery mode you will need to restore the device.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Cheers,
Jason H. -
Is there a way to prevent iTunes from starting up when connecting an iPad to my Macbook?
Is there a way to prevent iTunes from starting up when connecting an iPad to my Macbook? We use Apple Configurator and would love to be able to set up the MacBook to open Apple Configurator when we plug in an iPad.
When you connect the device open iTunes and select it from the sidebar. Click on the Summary tab in the main window. Uncheck the option to automatically connect to iTunes. You will find it in the collection of options near the lower part of the window.
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I have just bought a black Apple TV and it works fine when connecting my iPad to a modern TV. However on an older Philips TV, there is no sound coming through. Do I need to use an audio cable from the optical digital audio port in addition to the HDMI cable? The TV's HDMI does not appear to support sound.
Thanks. However no luck with this TV so far. I've purchased a converter to give a digital audio signal from the optical digital audio output port. The TV has an input audio digital port, but I've had no success in getting sound so far.
Is there any setting in the Apple TV menu that may affect the signal. I've tried the setting for 16 bit signal, without any success.
Perhaps this Philips TV may just not be compatible with the new black Apple TV. I have talked at some length with Philips support desk, but they've offered nothing new. -
when connecting my Ipad on mac mini and launching Itunes, the "INFO" is not displayed and my calendar and contacts are not synchronized
Thanks for your advice. However my private informations have nothing to do on a wandering cloud that floats on high over US vales and hills ( and credit to William WORDSWORTH for his poetry)
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I'm trying to update my iphone, but when I download the software update and then when it is "complete" a message pops up stating that it has been timed-outed and to try again later. This is the 5th time i've tried. And i am getting very annoyed. Can anyone help me?
Disable your firewall/security software and try again.
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When I try to open my Adobe Illustrator CS6 a message pops up stating: Missing required plugins pdf format.aip please help
dahlberg,
This is the second report about that issue today.
I am unsure whether the suggestion in the first case will help, but you may try:
Zusatzmodul PDF Format.aip fehlt. Was tun? -
Can't open app store in itunes when connected with ipad
Hi. Could anybody tell me how I can use app store in itunes when connected with ipad 2? When I click app store, it just gives no response at all. Thanks a lot!
Welcome to the Apple Community.
Do you have the power cable in, it won't show up with the power cable in.
Additionally, there have been some issues with the update servers, it's possible you won't be able to complete the update procedure anyway. -
When i click on import message pops up saying LR has stopped working - win 8.1
when i click on import message pops up saying LR has stopped working - win 8.1
https://forums.adobe.com/search.jspa?q=Could+not+find+namespace%3A+AgCreativeCloudUtils&pl ace=%2Fplaces%2F1383621&depth=…
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when connecting my ipad air to itunes it doesnt detect the device it also doesnt sync what do I do? I have tryed turning the device on ect also downloaded itunes several times but have had no luck.
Hey daisycartwright1
For more troubleshooting steps to take, check out the following document:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Welcome to Apple Support Communities!
Cheers,
Delgadoh -
I havev a new iPod touch 4th gen. When trying to sync to iTunes first time, I got this error msg: "Pairing record missing. Can't sync." Nothing in Support addresses this. Help!
See if the previous discussions with the same error will help you. Some of those are listed on the right side of this page under the heading "More Like This".
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ITunes cannot connect to iPhone because pairing record missing
I was able to connect my iPhone to iTunes once and was able to sync. Now i recieve a message saying: iTunes cannot connect to my iPhone because the pairing record is missing. What do I do?
BPH108,
I had the same exact issue. What solved this for me was to unplug my phone, shut down ITunes, shutdown my phone (Not just shut down but hold the home and lock button until it shuts off), start my phone back up and start ITunes back up. Then when I plugged my phone back in it worked like a charm!
Hope this helps! -
I updated to the new 5 software and now I can't sync my iPad2 to iTunes. I get a error message of "pairing record is missing". I tried restarting the iPad but nothing changed. Can anyone help me solve this?
For your addressbook, export the files to vCard on the PowerMac, then bring them over to your Mac Pro. For your iPhoto, copy the Users -> yourname -> Pictures folder to your Desktop on the Mac Pro, and open iPhoto on the Mac Pro holding the command and option keys. Select the library file from that Pictures folder and open it. It should import all the pictures into iPhoto as part of the rebuild process. Other PowerPC to Intel migration issues are covered here: https://discussions.apple.com/docs/DOC-2295
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