When connecting my ipod to PC I get message Theres a problem with this drive
I have a new computer
When I connect my Ipod to it I get the message 'theres a problem with this drive
scan the drive now to fix it - no idea what this means
I have a new computer
When I connect my Ipod to it I get the message 'theres a problem with this drive
scan the drive now to fix it - no idea what this means
Similar Messages
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When I connect my nano to my computer I receive the following message: There is a problem with this drive. Scan the drive now and fix it.
In addition, when I connect my nano, my computer does recognize but the library and playlists in my Itunes is not the same as the library/playlists on my ipod (on this ipod). If I purchase new songs from itunes, they go to the library on the computer but I cant get them to the ipod playlist.bump, I have same issue. thanks, MM
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when I hook up ipod up to to itunes it reads: IP F There is a problem with this drive. scan the drive now and fix it. When I do this, nothing happens.
Hello,
I found the same issue. I have an iPod Classic 160 GB (Black) bought in April 2013. I'm using a Windows 8 Laptop bought in August 2014.
This is my account of this problem and why I think customers should just ignore the pop-up, but Apple (and possibly with Microsoft/Windows) should look at the issue.
Recently (approximately from early February 2015), when I connect the iPod to my computer I get a message saying there is a problem with the drive and it needs to be scanned and fixed. In full the message reads:
There's a problem with this drive. Scan the drive now and fix it.
This message appears very shortly and then immediately (once the message disappears, is clicked on, or x-d) brings up Windows File Explorer on the drive and its containing visible folders: which tells me nothing (though it can clearly open it and look at the files not locked to iTunes)
Other than this, the iPod seems to connect properly and work fine. iTunes (ver: 12.1.0.71 64bit) seems to find no issue. The iPod runs fine, it syncs properly (all of my music and podcasts). It responds as it always has and works for hours.
I did some troubleshooting: first on the wire, trying all ports and using an alternative, then on my laptop (all usb ports with other connectors and device drivers) and some basic testing of the iPod and iTunes. All of these seemed fine to me, no issue whatsoever other than the message every time I connect the iPod. So I just ignored it for a while.
Anyway, eventually I got curious (and had some more free time to look at it) and let Windows 8 do what it wanted (scan and fix the drive). Clearly the iPod works fine, and I have nothing important on it that isn't on my computer, so at worst Windows will break the software and I'd have to reformat the drive through iTunes (and Restore to Factory Settings) which I feel fine doing. I also took note of all of my settings on the iPod (like EQ, and the way I laid out the menus etc...) so I can redo those from defaults.
Prior to doing this, the iPod was version 2.0.5 (the latest version).
When I set the drive to be scanned, windows told me it identified the problem and would fix it. I don't remember the exact wording, as this message was immediately obscured by a pop-up telling me the drive was in use and software using it should be closed. So I closed iTunes which in turn caused the pop-up and message to disappear.
Windows then said it had succeeded and brought up the File Explorer of the drive again (now with some folders missing). When I loaded iTunes back up, it told me there was a problem with the iPod and it would need to be restored. Ejecting the iPod showed that it seemed to believe it had no content on it.
So I restored the iPod through iTunes, downloading the latest iPod update again and started syncing the iPod. After adding a couple songs, I ejected it and played them - they worked fine, the menus had returned to defaults but I quickly changed them to how I liked and overall the iPod is back to how it was. I've now set it to sync the remaining thousands of songs (and couple hundred podcasts). Edit - by the end of this post, this has finished copying Music, Podcasts, and Playlists. It's back to exactly how it was before.
Annoyingly, this has not removed the pop-up message when I connect the iPod, still the same as before - the most irksome thing being the file window opening every time i connect the iPod, though this is still minor (I just have to remember that this will happen and manually close it each time).
So I'm at a loss on the cause, and am going to return to ignore it. I'd greatly appreciate if Apple could look into this. I'm wondering if it is a recent update to iTunes or to Windows, but I don't trust that I won't be able to undo changes if I myself began looking through them (and I lack the time and expertise to do that effectively). I think there might be that Windows is detecting something in the way that Apple formats their iPod drives that it believes is an issue (even when it isn't). My guess is the way of formatting is unchanged (the iPod hadn't received an update recently to suggest and alteration to this) but maybe the things Windows is looking for may have slightly changed and disagrees with Apple's way of keeping the iPod Drive proprietary to iTunes.
TL,DR: Advice to others (and Ljchicago) searching this topic is to ignore the message for now.
Thanks,
Dixavd -
My ipod nano has been working fine for at least three years. All of a sudden I get two messages. First, "there is a problem with this drive, scan and fix it".
And, an Ipod has been detected but can't be identified properly. It's a 6th generation nano and I have Windows 8. Any thoughts?Hello, oakbay.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Cheers,
Jason H. -
When trying to sync my ipod classic I get an error message " owners IPO (I)...Problems with this drive..Scan the drive and fix it now.....How am i supposed to scan the drive and fix it?
Hi chiefdon,
If you are having syncing and possibly disk issues with your iPod classic, you may find the steps outlined in the following Troubleshooting Assistant helpful:
Apple Support: iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Regards,
- Brenden -
I have attempted to upgrade my iPad which is necessar to downloan an app I want (My Radar). The iTunes on my computer will not process the upgrade of 10.5 without message: "There is a problem with this Windows Installer Package. A program run as part of the set up did not finish as expected. Contract your support personnel or packae vendor." ..... Little old lady needs help, my iTunes "appears to be 10.5 on my PC; however, will not upgrade my iPad. I have BitDefender as the "protector" on my PC if that is the issue.
Go to support.microsoft.com/fixit
In section 2 click on: Install or upgrade software or hardware
Then click on the title in section 3: Fix problems with programs that cannot be installed or uninstall
This link may get you there: http://support.microsoft.com/mats/Program_Install_and_Uninstall/
Let it run and then try to download it again -
I just upgraded to FF7 & now when I open it none of my history or cookies are saved. I have checked in options that Firefox will remember my history and all relevant settings but it is not doing it. Is there a problem with FF7?
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
See also "Help About".
*Tap the Alt key or press F10 to show the Menu bar.
In current Firefox releases (29 and later) the orange Firefox menu button has been replaced by the three-bar Firefox Menu button at the far right end of the Navigation Toolbar and this button is always visible, whether you have the menu bar visible or hidden<br>A consequence of this location is that you no longer can hide the Navigation Toolbar
*There is a star like button next to the search bar on the Navigation Toolbar to bookmark the current web page and a "Show your bookmarks" button next to it to open the Bookmarks in a drop down menu.<br>You can find "Show All Bookmarks" to open the Bookmarks Manager (Library) at the bottom of this drop-down list
*If you bookmark a page then "Bookmark This Page" in the Bookmarks menu changes to "Edit This Bookmark"
*You can make the title bar visible via the "Title Bar" button at the bottom left in the Customize palette window
It is still possible to have the menu bar visible via the right-click context menu of a toolbar to have menus like the File menu with Print (Ctrl+P) and Print Preview and the Bookmarks menu available.
See also:
*https://support.mozilla.org/kb/how-to-make-new-firefox-look-like-old-firefox
*https://support.mozilla.org/kb/common-questions-after-updating-to-new-firefox
*https://support.mozilla.org/kb/learn-more-about-the-design-of-new-firefox -
When downloading from a Sony minidisc video camera, the picture is downloading but without sound. Previously, it had downloaded successfully both sound and picture. I have subsequently upgraded to Lion X (10.7.4). Is there some problem with the upgrade which is affecting the transfer? Is there a way of resolving this?
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
this is the error :
and the error in the iphone : " this iphon is not recognized and cannot be activated for service "i from israel and in israel i dont have applstore , somebody have maybe email address to hong kong support ??
thanks -
I have a new Windows 8 laptop. I copied all of my music onto it. I then plug in my ipod and get "there's a problem with this drive, scan and fix now". When I click scan and fix it tells me "can't perform the check because Windows can't access the disk.".
I uninstalled iTunes and reinstalled it - but same problem.bump, I have same issue. thanks, MM
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When connecting my ipod nano (5th gen) I get an error messege saying that it was recognized but not propperly. I treid everything that the support site said to do but it still not working. What do I do no?
This came from another thread, but worked for me. Problem is with newest iTunes 4.62. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.
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when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it. unistalled it 3x and in the proper order. reset all internet connection to default setting, turned off virus programs ect. Even the tech at apple by remote access couldnt fix it. use microsoft fix it also no good....\
I am having the same problem now also. It happened after I updated my version. I have NEVER had this problem before as a windows user and have had iTunes for 5 years. So, I would have to say it is an Apple problem. I have not changed anything on my computer. I still have Internet Explorer and I have not even updated windows. The only thing I updated was iTunes. Now, I am not getting any response from Apple and if you call you have to pay for support. What a joke. An iPod costs $400 you would think that after paying that much you would at least get some type of help. This will now be the last time I ever by anything apple.
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PC sometimes crashes when connecting my iPod
Hi,
Apologies if this has been asked and answered before, I couldn't seem to find anything relating to my particular problem.
On occassions when connecting my iPod to my PC at work I find that the PC powers down completely, without going through any shutdown procedure. I then have to switch off the mains supply, listen for what sounds like a slight discharge, switch on the mains supply and power up my PC. If the iPod is already cabled up there's no problem with powering up. This doesn't happen everytime I connect, just intermitently, but it's annoying as I don't have any problems with anything else in the USB ports I'm using. I've also tried different USB ports on the machine, and it doesn't seem to make any difference. The PSU for the PC is 380W, so that shouldn't be the problem.
Fortunately the iPod doesn't get chance to go into 'Do Not Disconnect' mode, so I've never lost any of my content. But it's still annoying!
Can anyone suggest what's causing this?
Windows XP Professional SP2 and all the current updates
iTunes 7.5.0.20
30Gb 5th Gen iPod
ThanksYes, the list on my computer of what is in my iPod library is grey, not black font. I tried "manual" but it will not allow me to drag anything to the iPod. Not even newly purchased music.
That certainly sounds like one of the Automatic syncing options has been engaged.
... quickly doublechecking, just in case. After selecting "Manually manage ..." in the device tab for the iPod in iTunes, did you click "Apply"? -
I forgot iphone 4 passcode and I cant restore when connected to my computer. I get a message that says cant restore until I turn off find my iphone for the device, but I did go into icloud and erased the device. help plz!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
ITunes and Computer freeze when connecting 160GB iPod classic
160 GB iPod Classic
Model: MC293LL
Version: 2.0.4 PC
iTunes version: 11.1.3
computers: 1 Win8 desktop,
1 Win7 Home Premium, Service Pack 1 Notebook
since yesterday I started having trouble with my iPod. When connecting it to the Notebook it showed a message: "There's a problem with this device. Scan the drive now and fix it". After clicking on scan and trying to fix the problem the notebook froze, so I connected it to me desktop, and it worked, it said that the problem was fixed. But when trying to open the iTunes it froze and after disconnecting it I realised the music was gone. So I connected it again, the same "There's a problem with this device. Scan the drive now and fix it"-message showed, but at the end the computer said it didn't detect any problem with the drive, so I opened iTunes and restored the iPod, and it worked but after that iTunes froze, then Windows Explorer and then the whole computer. Tried to connect the iPod to the Win7 Notebook and the same thing happened, first iTunes froze and then the computer froze, they both didn't show the blue screen.
What can I do? The iPod was already restored to the factory settings.i had the same problem. all i did was download the newest version of itunes, which i had been putting off for months because it takes so long. after i did this itunes worked fine for me
hope this helps
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