When connecting to the mobile hotspot with wifi, should I click home network or public network?

Would it be safe to connect to the iphone as a home network considering it is mobile internet?

If it works at home there is a problem with your office network. Perhaps out-of-date firmware in the router, or possibly your company's wireless network is set to allow connections on from known computers (MAC filtering). I realize you may not have much control over this; ask your IT group.
Launch Settings/WiFi and connect to your office network, then tap the right arrow next to the network name and check the IP address and DNS address. Compare the IP address to the one on your computer; the first 3 triads should be the same. If they are not the wireless router is not assigning an IP address. Also compare the DNS addresses. If they match your computer's try deleting the first one, or replace all of them with a public DNS server such as OpenDNS (208.67.222.222).

Similar Messages

  • Problem = always shut down when connect to the internet (both via wifi & mobile data)

    problem = always shut down when connect to the internet (both via wifi & mobile data) my problem is my phone (sony z1) regularly shut down automatically when connect to the internet (both via wifi & mobile data). it just happens after i downloaded and installed the latest available software (as following): Android version: Google Android 4.3 (Jelly Bean) Latest available software: 14.2.A.1.136 Release started: 2014-01-30 please suggest how to fix this problem.

    I suggest you disable any battery savers or task killers if you have.Boot your phone in safe mode and see how it is:
    http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • I suddenly have 2 people i never met and don't know showing up as 'shared' on my computer.  this may have happened when i visited the genius bar with wifi but i can't seem to delete these 2 strangers.

    I visited the genius bar at my mac store two weeks ago and now I notice two people I don't know are showing up as SHARED on my computer.  This is really disturbing to me as I don't know if these people have access to my computer.  Could this have happened because of the WIFI at the computer store?  There are so many people there at once could it be this accidentally happened?  AND HOW DO I GET RID OF THESE SHARED PEOPLE?  I've tried to find a way to delete them but I can't find anything that allows that.  Also can't 'drag' them to the trash.  PLEASE HELP.  Thanks.

    They don't have any access to your computer. They were picked up on your Wi-Fi. If they are not currently being detected, then hold down the COMMAND key and drag the entries out of the sidebar.

  • I am unable to connect my mobile hotspot as wifi for ipad - Always dismiss

    I am unable to connect my blackberry mobile hotspot as wifi for ipad  but during connecting message comes as dismiss

    What router are you using? make/model/version
    What security type are you using? If it is WEP then symbolic (non hex) keys may be converted to hex in different ways by different operating systems. Is your laptop a Windows PC?
    If you are using WEP then drop it and move to WPA2. WEP has been deprecated by the WiFi alliance since 2004 as insecure (it can be hacked in seconds).

  • ITunes crashing when connecting to the store on Windows 8.1

    Hello,
    I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
    The problem:
    - iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
    - I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
    The system:
    - A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
    - Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
    - Antivirus is the built-in Windows Defender.
    - Firewall is the built-in Windows Firewall.
    - Intel HD Graphics 3000 on an Acer V3-571-6486
    - I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
    - I can sucessfully sign-in to the iTunes Store with this account on another computer
    - I have tried with multiple accounts on this computer, all crashing
    There are tons of threads about this. I tried all the solutions posted, including:
    - Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
    - Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
    - Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
    - Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
    - Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
    - Use the graphic's driver from Acer's website.
    - Use Microsoft's Basic VGA Driver
    - Disable the Graphic's Adapter entirely
    - Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
    These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
    I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
    Many thanks.

    Hey zoyashahab,
    Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
    First, I'd start with troubleshooting the recognition by following the steps in here:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    Best,
    Delgadoh

  • Cant open web pages when connected to the internet via Telstra's Pre Paid WiFi has anyone else had the same issues works fine with BigPond WiFi

    Cant open web pages when connected to the internet via Telstra's Pre Paid WiFi (this connection is working on other devices) has anyone else had the same issues, works fine with BigPond Wifi

    and now, when i tried to check again my network preference below the airport tab is showing a message that
    "my airport does not have an IP address and cannot connect to the internet!"
    then after seconds it will goes back to the first message that
    "airport has the self assigned IP address etc....."
    i don't know whats going on now!
    airport tab is not showing green color anyway! i'ts always in yellow!
    i tried turning it on and off but nothing happen! HEEELLLLPP!!!!

  • My iPhone 5 keeps on trying to connect the hotspot with wifi not connected. will not allow me to select hotspot at all

    My iPhone 5 keeps on trying to connect the hotspot with wifi not connected. will not allow me to select hotspot at all. can anyone help am in Botswana an no apple store to help?

    I have the same problem, it's better trade my iPhone, or the apple it's gonna fix at the next upgrade? Please, someone help me, I try everything.

  • HT4437 I bought a brand new iPad 3 and an Apple TV, both connected to the same wpa protected wifi network from home. It worked for a day, but when I woke up, the Apple TV couldn't be found anymore by neither iPad, MacBook or iPhone. Any clue? Thanks!

    I bought a brand new iPad 3 and an Apple TV, both connected to the same wpa protected wifi network from home. It worked for a day, but when I woke up, the Apple TV couldn't be found anymore by either iPad, MacBook or iPhone. Anybody a solution for this?

    Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
    Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
    Thanks again!

  • I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do?

    I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do? I tried connecting it to my phone's hotspot and it works perfectly. I'm a new Mac user so I have no idea what to do. I have Comcast xfinity cable and Internet. Thanks for the help.

    Your warranty includes 90 days of phone support. Contact Apple.

  • When connecting to the public wifi cannot receive mails, either use internet

    when connecting to the public wifi cannot receive mails, either use internet

    I believe I may have solved this
    When you can't log into public WiFi ...
    with an iDevice…
    because the Server times out ...
    or the login/registration page just won't load ...
      ********Simply do this***********
    Go into settings> WiFi and tap the little info icon for the network you are trying to join
    If you see two slider buttons, these are the cause of your woes
    One says "Auto Join" (or similar) - you can leave this ON
    The second button is "Auto Login" - you must turn this OFF (slide it left so it is grey not green)
    Now go back and reselect the network.
    If the login page doesn't come up automatically, open a Safari window and enter any address
    Bingo!
    I have reproduced this issue and solution in 100% of the public WiFi spots which I could previously not access. Please not that I also have "Block Pop-Ups" turned OFF in Settings> Safari, though I do not know if this is a necessary step.
    I have filed a bug report with Apple. Feel free to contact them yourselves if this workaround works for you.
    Peace y'all
    <Edited by Host>

  • Hi all, I'm trying to connect my macbook pro to Sony Bravia tv using Kanex Mini DisplayPort to HDMI Cable with Audio Support , when connected to the HDMI on tv I get a picture of the mac screen saver ( the starburst ) no video/audio,thanks, Derek

    Hi all, I'm trying to connect my macbook pro to Sony Bravia tv using Kanex Mini DisplayPort to HDMI Cable with Audio Support , when connected to the HDMI on tv I get a picture of the mac screen saver ( the starburst ) no video/audio,any ideas? thanks, Derek

    Dave I'm glad to say that it works perfectly but I'm embarrassed to say that my 12 year old nephew hooked it up in about 10 minutes.
    If you have the Kanex Mini DisplayPort cable it will work, what confused me was changing the display settings in System Preferences,
    and dragging the mac screen from the mac onto the tv. Sorry I cant be more helpful but you have the right cable now you need a 12 year old nephew.
    Good luck Derek

  • My email account in Mail.app is IMAP, but when I delete emails, they don't delete from other devices connected to the mail server with IMAP. Deleted mail on other devices delete as normal from the server and thus from other devices as normal.

    MacBook Pro, late 2011 version. Up to date Mountain Lion.
    My email account in the Mail.app is set up as IMAP, but when I delete emails in the Mac Mail App, they are not deleted from the mail clients of the other devices that are connected to the mail server with IMAP. IMAP works perfectly between Windows Outlook 2010, iPad Mail App and Android default mail client. Deleted messages behave correctly, as in delete from one device and the mail is deleted from all devices.
    Having just tested in reverse order on the Mac; emails deleted from the email client on Windows, iPad and Android are not deleted in the Mac Mail App.  It appears that the account is behaving like POP rather than IMAP.
    Any advice on how to have IMAP work correctly on the MacBook Pro Mail.app?
    Thank you.

    Hi Csound1, thanks. The email host is 1and1.co.uk, however, i am going to fess up and make myself look like a plonker now -
    the email account in question was set up in Outlook as POP - stupid, stupid, stupid me, wasted an afternoon on this!  I have now changed the Outlook account to IMAP and Mail.app works perfectly - and looks much nicer than Outlook did.  Im in the middle of converting from Windows to a Mac, and still finding my way around the Mac
    The lesson learned, never assume - always double  check!  All my other email addresses with 1and1 are all imap, except this one, and it happened to be the first one I set up in the Mail.app. (bows head in disgrace!)
    Thank you anyway for attempting to help me!
    Cheers

  • HT1430 My IPAD 3 [5.1.1 (9B206)] has a problem. - It restarts every three (3) minutes: it goes out then comes back but lost the previous page (auto lock is set to 15 minutes) - It can no longer connect to the mobile network orange except Wireless (WIFI)

    My IPAD 3 [5.1.1 (9B206)] has a problem.
    - It restarts every three (3) minutes: it goes out then comes back but lost the previous page (auto lock is set to 15 minutes)
    - It can no longer connect to the mobile network orange except Wireless (WIFI)

    Not normal. Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • HT2305 when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it

    when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it. unistalled it 3x and in the proper order. reset all internet connection to default setting, turned off virus programs ect. Even the tech at apple by remote access couldnt fix it. use microsoft fix it also no good....\

    I am having the same problem now also. It happened after I updated my version. I have NEVER had this problem before as a windows user and have had iTunes for 5 years. So, I would have to say it is an Apple problem. I have not changed anything on my computer. I still have Internet Explorer and I have not even updated windows. The only thing I updated was iTunes. Now, I am not getting any response from Apple and if you call you have to pay for support. What a joke. An iPod costs $400 you would think that after paying that much you would at least get some type of help. This will now be the last time I ever by anything apple.

  • My apple tv, when connected to the television, will only show an itunes icon with a usb cord

    My apple tv, when connected to the television, will only show an itunes icon with a usb cord. I don't know whay to do?

    Don Sullivan wrote
    "Same thing just happened to  me. There was a software update available, it installed the update and then died with that visual on the screen. Reset doesn't work and it won't even show up in iTunes to try and do anything with it. I think they just bricked it on me."
    Same thing just happened to me too...
    I did an update a couple of days ago: and it seemed to be working fine. Just did another update today: got a flashing light, sometimes a blank screen, and sometimes the itunes logo / USB symbol...

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