When converting pdf to tif, I sometimes get black boxes rather than text.

This occurs with pdfs which are rendered one 'layer' at a time upon opening or panning, although I don't beleive they are layered. No layers display in the navigation pane. I don't know the original file format, could be dwg. Do you know how to correct this, or does Adobe have a converter which will do the job correctly? Thanks.

The file is posted here:
http://https://files.acrobat.com/preview/d5c2d04e-12da-4928-abe9-4791b5856c08

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Hi denise/sharon,
I can understand your frustration. Are you converting via the ExportPDF website, or from within Adobe Reader? Does the conversion failure occur every time that you try to convert a file (has it ever worked for you)?
Since you're talking about payroll, I'm assuming that you're accessing ExportPDF from a corporate computer. You may want to check with your IT department to make sure there are no firewall/proxy settings that limit your access to the Internet.
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Is anyone available? I have a time sensitivity project - that would be simple for most folks...Need a question answered

Hi Sara,
my PDF cannot be read by Adobe after all. I have tried with one page but
it still cannot read it. I would like to return the programm because it
doesn't help to solve my task. Please be so kind and advice how I can
return it because I will not use it.
Kind regards,
Marie Schechter
Am 09.06.2014 19:35, schrieb Sara.Forsberg:
>
Timeout error when converting PDF to Word
created by Sara.Forsberg
<https://forums.adobe.com/people/Sara.Forsberg> in /Adobe ExportPDF/ -
View the full discussion
<https://forums.adobe.com/message/6444999#6444999>

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Revision: 7153
Author:   [email protected]
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Log Message:
When measuring go large and revert back to Math.ceil rather than Math.round when measuring to try to avoid a scrollRect. We saw this come into play with Corey's TextInput performance test. Since TextInput components are only 1 line high, if we're low even by a fraction of a pixel in our guesstimate of the line height a scrollRect comes into play.
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Doc Notes:
Bugs:
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Why do I keep getting an error message when converting PDF to word?? help please!

I just subscribed to the ExportPDF but is not working. I keep getting an error message saying "Conversion Failure" when trying to convert PDF file to word! I don't know what to do.

HI tatamene,
I'm sorry that you're having trouble converting a document. For starters, have you verified that your account is active? (You can check by logging in to www.adobe.com and checking under My Subscriptions and Services). Aside from that, I'll need a little more info to get to the bottom of your problem.
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When converting pdf to tif, I sometimes get black boxes rather than text.

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