When copying songs to my itunes some of the songs don't show up in the library. I can see that they are being downloaded/copied to my itunes, but I cannot locate them in my library.

When copying songs to my itunes some of the songs don't show up in the library. I can see that they are being downloaded/copied to my itunes, but I cannot locate them in my library?

Do you have a Recently Added playlist? Can you see them there?

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I have an iPod 5th gen. My audiobook playlists disappeared. They show as "on this device" in iTunes, but I cannot locate them on the device. Even the audiobook tab has disappeared. This happed after the most recent iTunes udate.

I have an iPod 5th gen. My audiobook playlists disappeared. They show as "on this device" in iTunes, but I cannot locate them on the device. Even the audiobook tab has disappeared. This happed after the most recent iTunes update.

- Delete all AB and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Audio Book (if present) and delete
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

HT201272 My Windows PC has lost some music files I purchased in iTunes. If I try to use iTunes to restore them it just shows that they are already downloaded. How do I reclaim them?

My Windows PC has lost some music files I purchased in iTunes. If I try to use iTunes to restore them it just shows that they are already downloaded. How do I reclaim them?

iTunes: Finding lost media and downloads
Hope this helps.

Why doesn't my iMac tell me what is being down loaded when I can see that my modem is downloading something

why doesn't my imac tell me what is being dowloaded when i can see that my modem is downloading something?

There are many reasons for the activity light on your cable or DSL modem to be flashing. Your Mac could be checking for or downloading updates in the background. It could be checking e-mail. It could be syncing a cloud service like iCloud, Dropbox, etc.
If your Mac isn't the only thing on the network, then the light could be flashing due to some other device on the network downloading an update, syncing something, etc.
And, of course, it's always possible your network is under attack by an automated botnet or something. You'd be surprised how often a device exposed to the internet directly - as a modem like this is - will be hit with attempted attacks, in an attempt to find things that are vulnerable.

I just upgrade from the 4 to 5s. Are my apps supposed to transfer over and perhaps it just takes time to load like my email and pitures. I tried to install apps and it showed that they are already downloaded. What do I do to get them to show up?

I just upgrade from the 4 to 5s. Are my apps supposed to transfer over and perhaps it just takes time to load like my email and pitures are? I tried to install apps and it showed that they are already installed. What do I do to get them to show up?

Hi, Twilavegas3.
Thank you for visiting Apple Support Communities.
If your restored from a backup and the apps that are missing on the device show "Open" in the App Store, then they are located on other pages on your iPhone or are in folders. Also, with the iOS 7 update most developers have changed icon badging. This can cause some applications to be difficult to find.
iPhone User Guide
Cheers,
Jason H.

My e-mails are coming into outlook on my ipad but I cannot open them

When I try to view my e-mails, the screen is blank and then goes back to the home screen. The e-mails are coming in (the # keeps growing) but I cannot view them. I have tried turning off and hard reset with no success; I have also tried deleting the e-mail acct. but cannot. Thank you for your help.

What iOS version? New misbehavior since a recent update perhaps? Verify MS Outlook App.

My 2 children share an itunes account. now that they are older and receive lots of itunes gift cards, it's very difficult for them to each redeem cards fairly! how do i set up separate accts

can anyone tell me how to go about setting up a separate account for one child without messing up the original account? or can anyone give suggestions about redeeming gift cards so each child does not have to keep track of the others purchases. its' causing a lot of stress around here and potential inequity. my daughter wants her own acct. i assume i would set that up under a separate email and will she lose everything?

You will indeed need another email address, but you just then set up the account as you did your current one. You can use your daughter's gift card to set up the account. I'd suggest you give each child his/her own user account in Windows, if you haven't already. That will give them each their own iTunes library and keep each child's purchases completely separate.
As to the existing content, once you've set up the user account for your daughter, just copy the content you want your daughter to have from your current iTunes library to a shared location (either on the computer or on removable storage such as a USB flash drive or an external hard drive), log into your daughter's user account, launch iTunes, and drag the content into the iTunes window. Then just authorize that copy of iTunes to that iTunes Store account (Store menu -> Authorize) and she'll be able to continue to play and sync that content. Log her into her own iTunes Store account for future purchases.
Regards.

Psd files are being saved as .14 file format and I cannot open them

I have been creating a few large (100MB+) files in Adobe Photoshop CS4. I saved the files both as .psd and .jpg. When I restarted my computer the next day, I went to open the file and instead of seeing the normal Photoshop icon on the file it was just a blank page icon. After attempting to open it in CS4 it flashes an alert saying, "Could not complete your request because it is not the right kind of document. Then when I hover my cursor over the icon the File Type says "14 File"
I then clicked the help button in CS4 to solve the problem only to be greeted with another error message of, "There was an error loading the Adobe Help Application, you may need to re-install the application and the help component" which would be all well and good if I were at home and had the original handy. Unfortunately I am out of town and unable to do so. I do not wish to buy another version of Photoshop but I need to work on these files. Please Help

I'm not sure what happened. I would suspect something with your system, hopefully not malware.
Run a Anti virus scan. Also do some disk maintenance, check disk, cleanup, and defrag.
You can rename the files with the correct extensions and see if they open.
Let's see. You don't have access to your discs, but you can download the installer:
Download CS4 products
Have your serial number ready and if CS4 was an upgrade, the qualifying serial number.
You can these under the account you registered them under with Adobe.
Usually here: https://www.adobe.com/account/my-products-services.html
If you uninstall the old CS4, use the Cleaner tool to remove any remnants.
Also checkmark "Remove Preferences" when uninstalling.
Do this all using your admin account.
Gene

When I edit a photo in iphoto and then email it, sometimes the edits don't show up in the email. Any suggestions? thanks

When I edit a photo in iphoto and then try to email it, sometimes the edit does not take. Any suggestions? Thanks

Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
(On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
(Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.

HT201413 I have downloaded and paid for videos but I cannot open them, it tells me that I Tunes cannot find them?

I cannot open videos I have bought from I tunes, it tells me that I tunes cannot find them!

Dear Lucy
Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
What is the error in Lightroom?
Did you read the 'Where to Find it' section?
Thanks,
Krystal - Add-ons team

TS1702 I am being billed for Itunes that I never ordered. How can I see where they are being sent?

I noticed on my bank accounts purchases for I tunes for the past couple of months. Neither my daughter or myself have authorized these,
How can I find where these purchases are being applied?

You can check the purchase history on your account via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option on your computer's iTunes - though I'm not sure if that shows in-app purchases and/or auto-renewing subscriptions. If you don't recognise the charges then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT2638 I am using OSX 10.8.5 with iPhoto 11. I have damaged my iPhoto library and am unable to open up my library with iPhoto. When I use 'open package contents' with the library, I can see that all my photos are there. Can I rebuild the events?

I have tried the option + command button while opening iPhoto but this has not helped.

Your next step would be tp try rebuild with iPhoto Library Manager and its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

Is it possible to show passwords when entering them instead of masking with * so a person with poor typing can see what they are entering

A friend with arthritic fingers often hits the wrong key when typing a password which can mean several attempts have to be made. Recently she was locked out of a site after several failures to enter the password.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.0 r45
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

HT1386 I need to sync my Kodak Gallery and some other apps from my ipad to dell computer . I cant find ther itune store that they are talking about, only to buy itunes help dont want to lose my pics and videos

want to transfer my ipad apps like kodak gallery ,drop box , wsj to my dell computer so that I can get the ippad fixed. I synced everything except the apps bought on ipad. I tried going to itune store like they recommended but I didnt know what to click on and its very importasnt to me that I dont lose my pictures and videos

Try here:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer

I downloaded files with .asl extension, but I cannot find them

I cannot find my extension files in the new Photoshop. I placed them in the styles folder, but they do not show up anywhere.
Help, Please.

What folder, SPECIFICALLY, did you put them in?
What OS?
What version of Photoshop?
Some Basic things to check:
Are you running the version of Photoshop you think you are?
Have you closed and reopened Photoshop?
-Noel

When copying songs to my itunes some of the songs don't show up in the library. I can see that they are being downloaded/copied to my itunes, but I cannot locate them in my library.

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