When creating new Timecard, our user couldn't select Project from the popup

Question

Hey Guys,
Thanks for your attention, I need help.
One of our user could not create new Timecard with IE9, because when she selected new project she met the error as below,
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C)
Timestamp: Mon, 22 Aug 2011 10:09:08 UTC
Message: 'LcurrentElement' is undefined
Line: 17
Char: 210
Code: 0
URI: https://selfserve.activenetwork.com/OA_HTML/RF.jsp?function_id=16744&resp_id=51224&resp_appl_id=809&security_group_id=0&lang_code=US&params=TFQXmjW38UwMUAdY82UIcs3-4MilvZgfdr8FqiKj73g
And even she has downgraded to IE8,still the same error, then tried IE7 in her VM, still same.
Is there someone who have a solution about that? That would be much appreciated.
Good day, thanks in advance.

Answer 1

Thanks for your attention, I need help.Please post the details of the application release, database version and OS.
One of our user could not create new Timecard with IE9, because when she selected new project she met the error as below,Do you meet the minimum requirements as per this link?
Internet Explorer 9 Certified with Oracle E-Business Suite
http://blogs.oracle.com/stevenChan/entry/internet_explorer_9_certified_with
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C)
Timestamp: Mon, 22 Aug 2011 10:09:08 UTC
Message: 'LcurrentElement' is undefined
Line: 17
Char: 210
Code: 0
URI: https://selfserve.activenetwork.com/OA_HTML/RF.jsp?function_id=16744&resp_id=51224&resp_appl_id=809&security_group_id=0&lang_code=US&params=TFQXmjW38UwMUAdY82UIcs3-4MilvZgfdr8FqiKj73g
Can you find any details about the error in the event viewer?
Please see if these docs help.
Customer Name LOV Errors With "'LcurrentElement' not defined" When Adding Billing Account [ID 1342927.1]
iProcurement Page Supplier Search Throws Javascript Error For Some Of The Users [ID 1303835.1]
And even she has downgraded to IE8,still the same error, then tried IE7 in her VM, still same.Can you reproduce the issue from other machines and using different browser (like Firefox) from the same machine?
Is the issue with one application user account or with all accounts?
Is there someone who have a solution about that? That would be much appreciated.Please provide more details by answering the questions in this reply.
Thanks,
Hussein